Reviews (21)
Very knowledgeable and very informative on insurance.
AC out one of the hottest days in Ky. Murrys was here to fix in about 3 hours. Replaced a part. Repairman, Travis did a fine job. He was very professional and respectful. Thank you!!!!
Used to be great. I mean awesome. But they and many other small companies have been bought out by a larger company. And that company tried to rip off my Mom. I would NOT recommend them now that they have been sold.
We woke up to a cold house on Sunday. Murry's promptly arrived at our house and diagnosed our gas furnace issue. We were dreading to hear "you need a new furnace" BUT it was a rare issue with a specific part. Jody left to get the part and quickly returned to fix our furnace. Murry's went above and beyond to provide GREAT service with honesty and care for our comfort. We have dealt with other HVAC companies in the past and we did not receive this kind of service... EVER!!! We HIGHLY recommend Murry's Heating & Air Conditioning! It is a great comfort to have complete trust in a company! Thank you so much Jody! We appreciate you and we will call Murry's for all of our HVAC needs!
After being told by Bryant Heating and air I needed to replace my furnace and pay almost $5k for a very basic gas furnace I was put in contact with Murray’s heating and air. Jody was very profesional, got to us extremely quickly, and made sure our issue was resolved that same day. If you want to deal with good, honest people call Murray’s.
Always great service. Friendly and quick about the job. Thank you
Would highly recommend using Murry's for all your heating and air needs. Provided a wonderful and thorough cleaning and check up on our system.
Not a good look to have the lady driving your company vehicle pulling around traffic and speeding through the emergency lane instead of waiting like everyone else. Won't ever use this company.
After dealing with a headache from another HVAC company, Murry’s Heating & Air swooped in and saved the day! We were so grateful! Pure professionalism from start to finish! They had our A/C up and running (like a champ) in no time! We’re now customers for life!
Murrys was the right call. We were unhappy with the company we had before. So we called Murrys. They came out quick. Replaced my unit that well past it’s prime. Financing was easy and I was happy with the options. The work was clean and my AC works better than it ever has. They cleaned up after themselves and made sure everything was the way I wanted it. They worked hard in the heat and did it with a smile on their faces. Honest company. fast service. Glad we called.
Very good work. Honest and dependable
The best HVAC company in and around Louisville.
Murry's is awesome!! Been doing business with then I've 20+ years. Trustworthy and honest. Highly recommend!
Excellent work. Really really helpful. Just a great crew to do business with. Highly recommend.
My mom has used them for years.. Our motor went out they came first thing this morning and had it fixed within a couple of hours! Thank you again Steve!! And special thanks to Jody for having such a great team!
The person who answer the phone is extremely rude, to say the least. We scheduled to have someone come out to look at our inside unit. Upon seeing the problem was our sequencer, (after I told him both heat and ac were running) he disconnected our heat and taped it off. Before leaving he said since I wasnt able to do anything I am not charging you for today's trip. I asked if we could get the part ourselves he said yes. (Never did he mention that we would have to pay if we decided not to have them come back.) Next day, get a phone call that the part is in, we said we would order it, ok well you have to pay $120 for yesterdays call because it was after hours and he came out and diagnosed the problem. Ummm no!! We were told $100 and he fixes. Anyway. The lady on the phone argued and argued that if they come back we have to pay $250. Mind you this was never quoted to us, as a free quote for parts and services like their website states. I told her what he said and she argued that we have to pay or they will send it to collection. There is more but I have it all on recording as well. May just go to Facebook too!!!!
Friendly staff
Unlike the paid reviewers and Murry's extended family reviews, mine will be truthful as an actual customer. I cannot and will not recommend this company. After 3 years and over $3000 I still do not have a properly working dependable central air unit.
I called in the middle of winter. House was cold. I know nothing about heat and air. If they had told me I needed a new unit I would have been at their mercy. Cleaned a sensor and charged less than 75 bucks. Love their honesty
Fantastic company, very honest, quick response. Will definitely use again.