Reviews (47)
A leak from my toilet spiraled into several issues, and Glanz/Buffat was instrumental in taking care of me and getting it all fixed. I felt bad every time I had to call them with yet another issue or delay in the bathroom floor replacement (or when my sink's hot water stopped working at the same time), but they were responsive, quick, and willing to work with me. A big shout out to Keaton!
Kelly and Troy installed a new York high efficiency 2 stage air conditioner yesterday at my home. They arrived on time, installed it in a timely manner and were very kind and courteous. I have had Glanz-Buffat do twice a year maintenance on my previous HVAC for the past 9 years. All of the technicians have been good and very nice. They wear shoe covers which I like. It’s cooling my home very well. Something that was awesome was that Troy noticed that my American flag was not in the holder that was attached to my wooden fence, because the screws had worked their way loose and it was about to fall off so I had taken the flag out, lest it fall on the ground. He offered to fix it and I gladly accepted! When they left, the flag was waving proudly. Thank you! What an appropriate story on Flag Day! 🇺🇸
never present a quote
I also highly recommend using their plumbing service.
Brayton came over yesterday fixed my problem, was very nice, and doubled checked what he did afterwards.
Their speed, service, knowledge and professionalism are top knotch! Responsive, attentive, friendly and personable! From calling the office with your issue, to them saying, "you're fixed!" With a handshake is the BEST! I operate a pet resort and the animals safety is #1. For Glanz and Buffat it is for them as well! Thank you 😻🐶
Jason and his crew are very responsive to hvac and plumbing issues. They’ve done several jobs for me and always do great work and their guys reliable and knowledgeable. I’d highly recommend them!
Professional employees; great service.
Fast and dependable service for a great price
Two days before Christmas our furnace stopped putting out heat. I called Glanz & Buffat (our regular service company) but they were swamped. As one could imagine with the frigid temps many others were in the same predicament as we were. I called other HVAC companies but it was the same- no one could come out until Tuesday the 27th. My husband was very sick with the flu and already freezing; I was very concerned with his comfort and recovery. My mom happened to have a technician’s private number - he was a Glanz & Buffat employee by the name of Kelly. It was a last ditch effort but I dialed Kelly’s number to see if he could help me. Well, Kelly not only talked me through it, told me what to do to get the heat going, but he checked back on us via text later that day and the next day. I am so grateful that he cared enough to give his best effort and advised us through a very difficult situation and even checked on us afterwards. Talk about going above and beyond! He has furthered our trust in Glanz & Buffat and we will continue on as loyal customers. Thank you from the bottom of our hearts, Kelly!
Great company for all your needs. Service techs are the best! Keaton was the only one working the holiday weekend and then a winter storm comes through. I don’t know how he did it but stayed in contact till he came and fixed my busted water pipe. Great attitude and very positive. Glanz hires the best! Vicki R.
Highly recommend Glanz-Buffat!! David & Lee are extremely professional and courteous. They did a wonderful job venting our microwave. Outstanding service! Have used for several years!
Keaton did an outstanding job on our emergency line repair. It is Christmas Day and he was amazing! Thank you for your dedication and attention to detail. We will be using this service the next time we are in need, emergency or not. Thank you!
They were great. QUICKLY available, arrived on time, called to let us know they were on the way, did great work for my mother in law and came in under the estimate they provided her. I will use them again. It's hard to find service like this, these days.
Kelly was awesome! He was very knowledgeable and right on time!
I am VERY pleased with Glanz and Buffat’s customer service. They are responsive, detailed, and thorough. Recently they installed a new furnace and AC; afterwards I found my basement in better shape than when they started! I highly recommend!
Great service. The technician was efficient, knowledgeable, and respectful. Grateful I choose this company again.
We are a home renovation company here in Louisville and have been using Glanz and Buffat as our HVAC company for many years. They are fabulous!! They are customer focused and provided excellent service and equipment. Their extensive knowledge and experience with HVAC helps me feel relaxed and cared for --- a very valuable feeling! The installation and repair crews are top notch and attentive. The office staff is knowledgeable and ready to help. As a renovator I look for price comparisons on occasion and Glanz and Buffat HVAC win every time! Great service, great products, great customer service, great pricing!! A definite yes!
Our air conditioner has not worked since we moved into our apartment back in March of this year and we have had several people/compaines over to look and fix duct work etc, but some were not very friendly or didn't do a good job (there was cardboard in the crawl space being used as duct work and our thermostat was the wrong kind for our type of unit😑) I only know this information because of Kelly from Glanz. He was very good. 5 stars for sure. He was very nice, helpful, and informative. He has been checking in on us since he left 2 days ago to make sure everything is still doing ok. Definitely best service guy we have met since living here. If we need service again in the future, I hope he is available. We need more people like Kelly in customer service. #KindKelly❤
Glanz and Buffat put in my new AC unit. They were extremely professional and went out of their way to make sure I was completely satisfied with the unit and their work. I worked with 4 different workers and all were courteous, friendly, and helpful. Thank you!