Reviews (42)
I had arrived just after closing time. Owner was still outside but was kind enough to take time to help me out with a couple of parts
I've had a contract with this company for over 5 years. They replaced my AC 3 years ago, but as of last year there have been issues. I've needed to wait until it's been warm for them to come out, so I've tried to be proactive and schedule something. I've made two appointments that led to a no call no show. I've left two voicemails, because nobody answers, that have never been responded to. This has been within the span of 6 months. I now have no choice but to schedule and PAY for Jarboe's since I am getting no response from Decker and Sons. Consider my contract TERMINATED.
Super nice guy. Got right on the job. Even checked his own work before leaving Came out the same day I called SOS
I would definitely recommend.They gave an honest quote that was much lower than other companies. The work was done quickly and cleanly. Glad to support a local family business instead of these large franchises that are just trying to make as much money as possible off the consumer.
They are the best second to none THE BEST
He came immediately on our emergency service request on this Christmas eve, while other companies did not even answer the phone, and provided quality services with a reasonable price. We truly appreciate his service on our heating system.
After receiving some varying opinions to fix a mini-split unit, we found Decker & Sons who were able to identify and fix the problem quickly, efficiently, and affordably. Their communication was clear and helped us understand the issue at hand and how it was resolved. Would 100% recommend for installation and/or repair!
Straight up no nonsense, knowledgeable, and fast! I will use them again if and when i need them!
Very fast to respond when the air conditioning went out at my rental property, communication was great and the work was completed quickly.
Great company called because my ac went out today and a very hot day. They were out within hours and got me hooked and back up running super fast. Went over and beyond the job and was going to help me carry in a heavy box on my porch. And sweet person he was played around with my golden retriever while I was trying to get my payment made out. Can’t say enough good about this company. Highly recommend them
Hot summer day our air goes out. Called a few places but Decker & Sons was able to get out same day. They were prompt and on time and the rate was very reasonable for the work done. We appreciated all aspects of the service and will look to use them again in the future for our heating and air needs.
Our AC unit quit running on a 97 degree day and I called many places trying to find someone as soon as possible. Called Decker early the next morning and was told they could have someone here within an hour. Two places were going to charge $100 just to come look at our unit, one place stated they could not work on it because they didn’t install the unit. The price of fixing the unit was so reasonable. They will be our first call whenever we have heating and cooling issues.
OutStanding ! Not the most Expensive. Not the Cheapest . Very Knowledgeable Honest !!!
Better pick up the phone, they won't call you back. I called Decker and Sons on a Tuesday morning and described my AC problem to the woman who answered the phone. She told me that someone would be out that afternoon. I explained that I would need to have someone at the house and scheduled for first thing Thursday morning. I missed the call at 8:55 from a technician because I was in the chair at the dentist. At 12 noon, I called them back and the same woman said that she should have Brian call me to let me know when he would be by. It's 3:00 now and I've heard nothing. Really... How difficult is a quick phone call?
I had a fantastic experience from top to bottom! I called Decker & Son's on a recommendation from a friend, and they made a same day appointment. I had to reschedule for the next day, and it was no problem. Brian came out and fixed the issue in no time. I watched everything he did, and he never seemed aggravated and answered all my questions. I never felt uncomfortable and he never talked down to me. I can't tell you as a woman how much I appreciate that! To top it off, it cost me way less than I was expecting. I will definitely call them for any of my HVAC needs in the future.
They were very prompt and friendly we called this morning and they came out the same day. Will definitely use again!
So thankful for this company! After calling around and get outrageous prices way out of our budget we were doomed to freeze for the rest of winter! I happened to come across this company and read the reviews and they was so true! Brian will now be my permanent heating and cooling specialist, and he is very friendly and didn’t try to sell me anything. Now my heat is working better than before it went out and we are super thankful to have found them!
Great Service fix my furnance right then in there and very affordable prices thanks guys
They did a great job I will call them for now on
After calling two other company's that wouldnt come that day.They helped me out when my air went out late one evening after explainingthem my wife has bad asthma. Two months later i bought a new system from them and i couldn't be happier with the friendly and timely service.