Reviews (57)
Unsatisfying experience.Would not recommend any one.
HIGHLY recommend! This company was recommended to me by a contractor I work with. The office was very proactive and kept me informed the entire time on dates, procedures, etc. Started a day ahead of schedule. The technicians were very professional and knowledgeable. It unfortunately started raining during the installation but they were still able to complete the install as scheduled. Once finished, the process to pay the invoice over the phone was simple and hassle free. Would highly recommend to anyone needing heating and air services!
We have used Air Control Lexington for many years. Anna the office Manager always gives top notch customer service, and makes you feel like a priority even in the best of times. All the service guys are super professional, knowledgeable, and courteous. Have and will continue to recommend Air Control for all your HVAC needs!!!
We used Air Control a few weeks ago to replace our office HVAC. Their work was as usual very impressive. We used Air Control about six years ago to install a new HVAC system after our home 1st floor system failed. Their work was meticulous and their techs' knowledge very impressive. So we used their services again to switch our home 2nd floor HVAC system and they did not disappoint - Same high quality work. Recently, my office condo needed a new equipment and we sought bids from various sources. Air Control provided us with Lennox system at a very competitive price. Once again their work was very meticulous and even provided us with an easy solution to maintain the air filters (our system is inside a closet and was always hard to change filters). Air Control provided a better solution.
Did a great job on my air conditioner.
Great to work with
The system was installed during June in a timely manner. In addition to the work on the system they replaced a floppy drier exhaust with ridgid pipe arrangement as well as corrected the heat control on an adjacent crafts room. We are expecting great things from this system as we enter the heating system. It was a great pleasure with them.
The installation of the heat pump system was performed in a day and everything was done in a professional manner. They have been responsive to my questions related to the system.
Was introduced to them via COSTCO Lennox program. Responded very quickly to replace 15 year old dual zone AC from 13 SEER units that were aging and needed the old freon. Was given all options for replacement including basic to the wifi controlled units and variable speed units. Ended up with 20 SEER units. Also discussed rebates and other programs through Lennox/COSTCO. Response was timely and punctual. Crew was well trained and installation was performed professionally. Equipment was delayed by 4 weeks due to the shortage from manufacturer. There were minor issues with the installation which were dealt in a very timely manner. Had sought alternate quotes from other vendors but they were either too aggressive in their sales pitch and were quoting through the roof. Happy with service
Fast and responsive service. Honest and reliable techs. Highly recommended.
Very responsive and knowledgeable! Bought a new Lennox system through Costco, and we could not be happier with Air Control’s installation and service! Very professional and respectful (LOVE that they covered their shoes with the little booties when they came inside the house!). We had an issue that they addressed promptly and completely. Highly recommend!
Chuck Cowing was extremely helpful throughout the entire process for a new HVAC system. Very knowledgeable and responsive. The installation techs are top notch, could not have had a better experience. Highly recommended.
We recently had Air Control install a new heat pump. Chuck Cowing was very helpful in providing options and recommendations and overseeing the installation to a successful completion. The installation team did a great job. They were knowledgeable and efficient; and they were very patient when answering all my questions or concerns.The system is working well to date. We are pleased with our experience with Air Control and this project and would highly recommend them to others.
We needed to replace our HVAC system. From start to finish Air Control was fantastic. The installers worked quietly and cleaned up after they completed work. Everyone we dealt with was fantastic. Chuck Cowing was extremely helpful and answered all of our questions. I cannot recommend Chuck and Air Control enough.
They installed a new furnace for me and they were great.
The website is outdated. The email address is wrong and was returned. Contact information is all wrong.
Air Control did a great job getting the equipment in in a timely manner. Very Professional, excellent demo on the old equipment and install of the new. They took great care not to damage anything and did good cleanup afterwards.
I purchased a new central air conditioning system through Costco. Chuck came out within two days of my order to take a look and give me a quote. A few days later, the crew was at my house bright and early to install. Everyone I dealt with was competent, professional, and personable. The new system was reasonably priced and is working very well. I'm so pleased.
Chuck and his team exemplified professionalism and provided prompt service when our A/C went out this summer. I will definitely be doing business with them in the future!
We wanted to be sure to let everyone know that we had a wonderful experience with Air Control thru Costco this past week. We would highly recommend them. Chuck Cowing and his entire team were very professional, courteous, efficient and very prompt in their removal of the old units and replacement of our new furnace and air conditioning unit. His work team was very knowledgeable, friendly and courteous and paid great attention to detail and cleanup as well. Chuck oversaw the install, hands on, from beginning to end and even took care of filing the registration/warranty.