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Recker and Boerger

★★★★☆ 4.1/5 (56 reviews)
7931 Dream St, Florence, KY 41042 (859) 344-9663 Website
Recker and Boerger Recker and Boerger Recker and Boerger Recker and Boerger Recker and Boerger

Reviews (56)

Mary Beam
Mary Beam
★★★★★ Jan 20, 1970

Customer service was amazing as soon as I walked thru the door. We bought our dryer from Recker & Boerger, not only was the price better than any other place but they beat all competitors with their delivery/haul away/installation. Eric helped me find the best dryer for our needs. They installed within a week of purchase, the guys that came were Knowledgeable, quick, and very friendly. We will be buying all our appliances here from now on. Thank you!

Flequer Vera
Flequer Vera
★☆☆☆☆ Jan 20, 1970

Terrible driver!! Could have kill himself and hurt other people on i74 because almost most their exit. May 19th @ 320p. The driver needs training as he is putting his life at risk.

Yalonda B
Yalonda B
★☆☆☆☆ Jan 20, 1970

Terrible service only one person was working we waited 45 minutes before we left

Kimberly Smith
Kimberly Smith
★☆☆☆☆ Jan 20, 1970

My dishwasher was delivered and the 2 men stood out side by there truck pulled up at 120pm and g out of there trucks at 2pm to deliver can't believe these people there drivers ate rude and they don't care to make thete customers hapo

Steve Mccarter
Steve Mccarter
★★★★★ Jan 20, 1970

Max spitzley arrived right on time at 7 am installed a new furnace and by 1 pm we had heat he did a great job 👍

Kelly Courtney
Kelly Courtney
★★★★★ Jan 20, 1970

Very nice clean the sales was nice very helpful in letting us know what all comes with the washer and dryer. Awesome service

William Bolin
William Bolin
★★★★☆ Jan 20, 1970

Wonderful experience dealing with them both on the phone and in person.

Andrew Motzer
Andrew Motzer
★☆☆☆☆ Jan 20, 1970

Brand new condo. Said damage was already there. Complained it was their last stop. Over 30 minutes late. Here till 10:33pm. I can’t believe this and contacting a lawyer. Had to pay in full to guarantee stock. Do not buy from them!!!!!!!!! Wish I could give no stars. Buy somewhere else please!!

Helen Hamilton
Helen Hamilton
★★☆☆☆ Jan 20, 1970

Voice mail system does not work. Very frustrating that there is no phone customer service.

Sam D
Sam D
★★★★★ Jan 19, 1970

Recker & Boerger's 2 man crew relocated our existing fridge from first floor to basement and installed our new fridge in the old one's place. Very professional guys, no dollies used on the hardwood floors (didn't even have to ask), cleaned up after themselves, took the time to clean their fingerprints off the stainless steel, and explained first steps with the water and ice. They were here about 45 minutes. Well worth the cost. Very satisfied customers! Thank you!

Jesse Turner
Jesse Turner
★★★★★ Jan 19, 1970

Fast friendly service knowledgeable staff reasonable priced appliances

Denise Davidson
Denise Davidson
★★★★★ Jan 19, 1970

Just had new HVAC system installed. The installers were very good and respectful toward home & cleaned up very well. Our salesperson Travis gave us a very fair deal. Had 4 estimates and they were the best for product and pricing. It was a very good experience and would highly recommend.

Brad Brown
Brad Brown
★★★★★ Jan 19, 1970

My parents just had a refrigerator delivered. There were issues getting the water shut of for the install--which was quite distressful for my parents. The delivery men waited for me to get there to get that issue straightened out. They were patient, friendly, and efficient. I really appreciated how they handled everything.

simikk1
simikk1
★★★★★ Jan 19, 1970

I had them install new A/C. They did a beautiful, professional job. I thought the old installation was well done until I saw Recker and Beorgers work. They made the old installation look like amateur hour. The people were also awesome, clean organized and efficient. I will DEFINITELY use them again!

Anita Phillips
Anita Phillips
★★★★★ Jan 19, 1970

Don K. In Florence was so patient while I vacillated making up my mind on my purchase. Very helpful.

Carol Caldwell
Carol Caldwell
★★★☆☆ Jan 19, 1970

Had the product I wanted and at a good price range.Fast and courteous service

Deborah Fletcher
Deborah Fletcher
★☆☆☆☆ Jan 19, 1970

I didn’t get far. The sales man was extremely not motivated to sell. My husband and I came in totally ready to buy appliances for our whole kitchen and the sales man did not get up from his chair and said appliances were not available to order and was very discouraging. I told him we had estimates from Home Depot and Lowe’s and wanted to compare. What a disappointment! He shook his head as we walked out at us.

James Butcher
James Butcher
★★★★★ Jan 19, 1970

Got a microwave and David Lambert was really helpful and nice!

Ronald Northcutt
Ronald Northcutt
★★★★★ Jan 19, 1970

Had everything I needed and, great prices as well!

William Jones
William Jones
★☆☆☆☆ Jan 19, 1970

January 2010 I bought new heat pump and air handler system approximately $5300 with a 10 year parts and labor warranty . Did yearly maintenance check every year replacement system . January 2020 about a week after my warranty expired had issue with heat pump same technician came out told me it would be $695 to repair he recommended new unit $7300 . He’s trying to get me to buy a new unit . $495 of the $695 would be just the charge to install the two parts Plus approximately $110 for the parts and then a $50 fee to go pick up the parts + 2nd service call is how they came up with $695 , after doing some investigation on the Internet I found the parts for under $50 and installed those two parts myself in about 40 minutes after being a customer for 10 years I felt like they were screwing me , I will never deal with Recker & Boerger again ,

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