Reviews (61)
I called Barnett’s on a Monday evening and they had my HVAC unit up & running the next morning on the 4th of July. Great service!!
Called at 1pm tech showed up at 2:30 back running at 3:30. Tech was polite and knows his job.
Super happy with this company. I had another company through my warranty company install a brand new unit last summer, this summer it stopped. The Barnett team came out and diagnosed the problem the same day, advised us on the most cost effective way to fix the issue (going back through the previous company) and when the previous company refused, this team was able to order and replace the broken piece within a week.
I was in an emergency situation and they showed up within a couple of hours after I called them. Did a great job.
Just want to give a BIG shout-out to Barnett's Heating and Cooling for taking on a heck of a job & during the holiday season too! Mike, Mary Beth & the guys are TOP NOTCH & like family to us. The guys showed my husband our 20 yr old duct work & couldn’t believe the dust! We’ll never regret choosing Barnett HVAC for our heating & cooling👍
No complaints here. Our furnace has an intermittent problem without an obvious reason. A tech came over the day I called and gave it a once over. He was honest and said he couldn't determine the issue unless the component causing the problem fails. I respect honesty.
Can’t say enough good things. Fair prices, knowledgeable techs, great customer service and responsive.
If I could give more than 5 stars I would! Highly recommend Barnett’s! I moved into a house with a 21 year old unit. I knew time was ticking on it but just after 2 months of use, it bit the dust. I called Barnett’s and they fixed the problem the same day. Then a week later, another problem arose (not related to the first) and I opted to replace the whole unit. They worked with me all within in that week to get the job done! Every employee I interacted with was very knowledgeable and helpful from beginning to end. I am so glad I gave them a call! My new unit works excellent and it was well worth the money spent.
100% would reccomend! Our A/C went out one night and called the next morning at 9:30am, they told me they'd be there at noon and arrived 30 minutes early! The guy I dealt with was super professional and likeable. The cost was fair. 2nd time calling them, will call them again next time. Thanks again!
Our HVAC system wasn’t working last night, so my husband and I called a bunch of companies this morning. Barnett was the first to answer the phone and set up a same-day service appointment. They arrived, found the problem, and began solving it within minutes. In less than 2 hours from my phone call to them, they had been here and done with service. So glad I called!!
Pour customer service
I moved to Berea in 2019 and Barnetts was there for me start to finish when putting a new system in my home. They are always fast, friendly, and experienced. Chris was out for a minor repair today, and again did a phenomenal job! They definitely have a lifelong customer here!
Kianna and the gentlemen at Barnett Heating and Cooling are top notch! They are professional, efficient, and kind! Quality pricing and service! I highly recommend them for your needs!!!! Thank you! Your service made my day!!!
Great fast service!! A very great crew. Every time we have called them they respond quickly and fixed the issue. This time it was a new unit and they have been great to work with. Will definitely continue to use their service. Thanks!
Grateful for same-day, high quality, trustworthy and affordable services. Thankfully our issue was minor, however, they didn’t hesitate to spend time double checking the unit - even following up the next day. Can’t say enough good things about this company. They are the best!
I can’t say enough good things about this company! They were quick to come replace our unit that was 20 years old and had died. The price was the best quote out of 4 companies that we had come out to the house. The family that owns this company are wonderful people- very honest and will make sure the job is done correctly.
Highly recommend this company: friendly, professional and helpful!
Chris was absolutely wonderful. Professional & very informative! Stayed until he found the problem and didn’t charge us a arm and a leg, when other’s suggested it was time to replace our entire unit! I highly recommend Barnett’s.
Great service, exceptional product, best people. Barnett's gave us our 2nd estimate for replacement of our old failing AC unit. They included additional things the other company failed to mention, but didn't add cost because of it. Installation was very fast, very professional, and still very friendly. I'd be happy to have the whole crew come by any time... They are just good people. Every phone, email, and text interaction was productive and friendly. Honestly, it was like having my family come out and work on my house. I highly recommend Barnett's for any HVAC needs you have.
Barnett Heating and Air is a wonderful company and also a friendly group of people who really know their stuff. Our heating system went down on a Saturday, I called the company, they came out, set up heat for us, ordered a complete new system and installed it on Sunday morning. It was great because we had snow on the ground and were expecting more. They will be our company for these needs and we highly recommend them for your Heating and Air needs. Thanks