Reviews (61)
ACE AIR Heating & Cooling is a top shelf business that feels like your family! Our A/C went out on the hottest day. I sent a text to their number late that evening hoping to get an appointment for the next day. They responded, came out the next day & had our unit fixed. We would never trust anyone else!! Thanks guys you are the best!!!
My apartment has had a severe overheating and my landlord called Ace Air to come take care of the repair. I didn’t catch the name of the person who came out. He didn’t speak to us, he immediately started working on the unit. It seemed fine and eventually he came around and stated the part he replaced (without consulting my landlord or giving recommendations) then stated the unit needed refrigerant as well. When he went to do that portion, less than five minutes later he walked back around and said “it won’t take the refrigerant.” My landlord and I asked what he meant by that and if he put any in and all he said was “no, it won’t take the refrigerant.” We assumed it would be fine and he left. Quick visit, but since he has left, my apartment has escalated to 98 degrees rapidly. It’s currently 92 degrees outside. This is not right. I wanted this fixed and instead they made it way worse. Ace Air, you need to make sure to be more thorough because this is ridiculous to have to deal with. I have yet to solve this issue either so I’m currently writing this review in my home that is sitting at that high degree. Something needs to be done.
Josh was great
Great service and value!
Reed was very knowledgeable, personable, and professional.
I really appreciate the family owned and personal feel of this company!
Never disappoints. Great service and communication on setting the appointment as well as an on time arrival for the appointment. Highly recommend this company
Very professional and efficient in the service provided.
I always appreciate they way they communicate and respond to maintenance requests quickly.
Have used Ace Air a number of times, both on commercial systems and residential ones. They always do a great job for us and are professional and courteous. I have no hesitation to recommend them to others.
Always knows the real issue right away, always up and running again quickly! Used Reed for years and always been amazed with his experience and knowledge. Would never trust anyone else!
The Ace guys did a great job. I was very pleased.
I cannot say enough good things about Reed and his staff, from the cost to service to overall professionalism, they are simply fantastic at what they do and to work with. I will whole heartedly recommend them to anyone
Josh was timely and efficient. Also after looking at our filters he recommended based on their condition that we NOT replace them at this time. That saved us probably $40. I appreciated his honesty. John Hall
I’m very excited to have a new AC and Heater. Thanks to Reed and Ace Air Heating and Cooling I got a great system that’s an upgrade and affordable. I’ll certainly be using them for all future HVAC needs and referring them to all I meet. Thank you!
Reed was a great! He came out earlier than expected and did the job and even gave us some recommendations for the future use of our furnace. Melissa was also helpful in setting up a time to have someone come out. Definitely would recommend this place for folks in the area 👌
Trustworthy technicians, answered all my questions.
Excellent customer service good price point very very professional, and very prompt attention to needs
We’ve relied on Ace many times and each time they are responsive and get the issue diagnosed, treated and for a fair price. The technicians are knowledgeable and share their knowledge so you feel informed. Highly recommend you call them!
Very professional business and very fast response also solved problem very quickly