Reviews (42)
I have called on the services of Ball Htg and Air over the years and they have proven to be responsive, contentious and reliable. Highly recommend them. Honest and great to work with.
Service tech showed up quickly and got our heater working in short order. He even showed me what the issue was for future reference. Definitely use them again in the future.
Reliable, work done well.
The servicemen there are really nice and know what they're doing had a real good experience
Called Ball's for service on my Lennox furnace, explained the error message on pressure switch, also said I can get the Furnace to run about 2 weejs , then same error message occurs. Since I was leaving town for a month, (just before this huge cold spell) I wanted it checked out. They came out (same day) cleaned exhaust portion, did tune up, were there less than 45 mintues. 2 weeks later, while gone, my friend stopped by to check on house and heater was not working. Temp was 46. Called Ball's to come back out. I told service person we were getting same error code. After further conversation they never checked pressure switch 1st visit. When they were there second time, said it was pressure switch, but could not get part for a week. I asked if I should call a certified Lennox dealer. They said it was up to me. Called local Lennox repair company, (Finnix) They came out (same day) checked pressure switch, said it was fine. He said he recycled it several times. He thinks it computer board. He blew out everything, thinks what he did will take care of it. He said they have parts if needed, but I should see what happens to see if it continues, since computerboard is several hundred dollars to replace. Charged me $84. Ball's 2nd bill was $114, plus claimed the switch was bad. I asked for a reduction of the second bill but was refused. Very disappointed, either unknowledgable service tech or he wasn't honest with me.
We have been using Ball For years. Our furnace stopped working properly during the night. I called the next morning and they had someone out that day. Tim was our technician. We have had Tim as our technician several times and he is great. Professional and very nice! Thanks for being there for us Ball!
Our store uses Ball Heating and Air and they have been very dependable. Mike does a good job making sure we are completely satisfied.
The team (Mike & Tim) at Ball went out of their way to diagnose and repair our geothermal unit for a very reasonable price. They are extremely knowledgeable, friendly, and professional at servicing HVAC systems and I won't hesitate to recommend and utilize them again in the future. Many thanks!
Once this company got my call they sent a technician out right away. Billy T was very knowledgeable and explained everything so I understood. He was at my home at the time he said he would be and fixed our A/C unit right away. Thanks for the great service!
Great customer service
Jim G was extremely professional and informative. He resolved my problem quickly.
Professional, reliable, trustworthy service
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.
Knowledgeable, professional, and most of all trust in quality of work.
Alan was efficient and professional great job
As always, Ball Heating and Air has provided fast, efficient service. Very polite, professional employees.
Installed a humidifier on our existing HVAC system. Friendly, professional service. Highly recommend!
Prompt, courteous, professional, comprehensive. These folks are great!
They are keeping my very old HVAC running well with smaller electric bills.
I called for a maintenance check and cleaning. Ryan did a very thorough job that took over 3 hours. He gave me good advice and even washed the indoor grill and told me a better choice for filters for the system. I was so pleased that I signed up for twice a year check-ups.