Reviews (39)
Very pleased with service, quickly and efficiently done. Would recommend to anyone
I messaged Northways and they came out the next day and fixed the issue! They were very professional and easy to work with at a reasonable cost. Highly recommend
I had the opportunity to have Cameron S come and install our furnace. Didn’t catch his co workers name though. Both were amazing got in got it done and answered the questions I had in regards to maintenance on it for the years to come. Shelly in office is also amazing and gets back to you as soon as she can. Definitely a company to look at going to for a new furnace. They also showed up at the time frame that was given which is quite shocking for me as no one ever does so that’s also a bonus.
I liked the texts letting me know when they were coming, when they arrived and when they were done. Pricing was good and comparible, and did a great job on replacing my water heater.
Came out on Fathers Day for burned up electrical on a/c, got us able to run temporarily until installing new hvac system the same week. They were excellent with communication, honest, and very professional. I cannot recommend them enough. 10 stars out of 5!
I have always been hesitant to have an AC or furnace checkup. Last time I did with a different company, they tried to rope me into a contract back when my system was virtually brand new. This year, Northway's was recommended to me by a coworker. What a refreshingly POSITIVE experience! Great communication for confirmation of appointment and when the tech was en route; he arrived on time at the beginning of my 1-hour window. Very professional, courteous, knowledgeable, and HONEST. Answered all my questions and did not try to sell me anything or find imaginary issues, and my unit is 18 years old, so he could have easily made up some stuff if that was their tactic. Performed the AC maintenance/cleaning service requested, added coolant (which I expected), and was on his way. I will definitely be calling them at the end of summer for a furnace checkup! So glad to have found a company I can TRUST!!
We’ve had other companies try to tell us we needed an entirely new furnace/AC unit if ours were to stop working. We were SO thrilled to have Northway come and within a half hour have our AC up and running by just replacing the broken piece. Saved us thousands of dollars, and the unit works perfectly now! Thank you for your integrity, your quick and professional service to our home. We will continue to refer your company!!
Great work & value. Have been on time and responsive with each appointment.
EXCELLENT EXCELLENT SERVICE!!! They were highly recommended when I inquired about who to use for a new air conditioner and installation on the People of ANKENY FB page. I called on Saturday evening expecting to get an answering machine and hoping to get a return call back on Tuesday after the Memorial weekend holiday. Not only did someone answer on Saturday night, they sent someone over to do an estimate within 20 min!!! Then he offered us an incredible deal and the option to return Sunday morning with new unit and installation!!! BOOM!!!! Everything done by noon on Sunday!!!!!!! I am impressed with the service, professionalism and work ethic of this company and would HIGHLY recommend!!!! Thank you Northway!! 5 STARS!!! ⭐️ ⭐️⭐️⭐️⭐️ Jody Cunanan
Does a great job, knows his stuff, will work with him every time!
Heating and cooling system replacement. Done well, done quickly and done at a reasonable cost.
We had à humidifier added to our newly installed furnace and it is working well.
My heat was not cycling on regularly & I wanted a new smart thermostat. I made an appointment, they came out on time, they inspected my furnace & fixed the issue. They also installed a smart thermostat, helped me set it up on my phone app. They are very trustworthy, friendly, respectful & family owned business. I highly recommend them.
Friendly, reliable, and on time service. We have been using them since we purchased our home. I appreciate their honesty and not trying to upsell or convince you to purchase something not needed.
My water heater was leaking when I called Northway….they came out within 2 hours to diagnose….then even though they had a full schedule was about to squeeze me in that afternoon to get the job done! Very pleasure and professional people to work with! Will definitely call on them again!
We have been very happy with the services we've received from Northway's Heating & Cooling. They are very professional and knowledgeable. They're very reasonably priced and don't pressure you into anything you don't really need. Very honest business.
Charlie and the installation crew were great to work with! Communication was excellent and they worked efficiently, taking care to prevent tracking through the house and cleaning up afterwards. Would highly recommend their services!
Northway replaced AC and heating in my house. They did a quality work at reasonable price. They are professional and friendly. Highly recommended.
The young man (finishing high school) two years ago, with his brother, put in a new furnace and air conditioner at my townhome. Dad came later to check in. The brothers have followed their dad around for several years, and the one that came today knew what he was doing! I have used Northway's Heating and & Cooling for five years and have no complaints. I appreciate their honesty.
Charlie is always on time, courteous and professional! Does an excellent job!!