Reviews (100)
I’m very happy with my new air conditioner system. Thank you so much for all the hard work you do
They were very quick (less than a week between first reaching out, getting quote, and having install of whole new HVAC system), very helpful in going through all the options available, and cleaned up so well before they left it would be hard to tell anyone had been working on the house just an hour prior!
My technician was Austin, and he is just wonderful. He showed up when he said he would, diagnosed my AC issue, and walked me through what will be needed to fix the root cause. We've signed up for the membership plan after getting to work with Austin.
Very informative going through each and every detail that he did, and showing me what he replaced very kind and pleasant
Alfonso was diligent and pleasant and so was Josh. Josh kept me updated and when Alfonso was finished with the install, he was very clear and helpful in explaining the new unit to me, and was kind and patient navigating around my kids. Then he went above and beyond answering my questions and even led me back to the work space for extra explanation.
Kyle was awesome… politely did his job communicating along the way
Thank you for the services .. very knowledgeable.. courteous... Would recommend
We worked with Mike F. for an estimate on replacing our 19 yr old A/C and furnace. We had 3 estimates in total. Williams came in with an estimate that was in line with our first estimate, but a bit higher than our third (but the cheaper one only came with 1 yr labor warranty). Mike demonstrated that he wanted our business by negotiating a deal that included some maintenance visits for the future and we ended up getting a deal that we are super happy with…never been happier about spending that much money. The install happened one day later and was complete in about 6hrs. Very happy with our decision to go with Williams Comfort Air.
They always call ahead. They diagnose the problem and complete the work I. A timely fashion. Friendly and professional at all times.
Josh from Williams Comfort Air was at my house to perform semi-annual HVAC inspection/maintenance. He was on time which I always appreciate. He was courteous, professional, and explained what he was doing using terminology that I can understand.
Im a 40 year old woman going through menopause on the hottest days of the year mind you, with no AC because of these people and have been told 3 times they would be here on a certain day, then that day comes they arent here. Was told they would be here Friday of last week, they weren't. Was told they would be here Monday July 3rd, LOL we knew that was a lie and even told them that, but they said they would be here and of course they weren't and here it is Wednesday and still nothing we have called 3 times but WE had to make the call they didnt call us not even to say they wouldnt be here. Too top it off they was goin to charge us $600 dollars to clean our unit and blammed us for being the reason it needed it even though we changed our filters right, all for them to tell me that some tray is broke and needs replaced but that is covered under warranty they just failed to tell us that because it is covered its not a priority is my guess.
Our air conditioner went out on a hot Saturday evening; by Sunday 12 noon we had Chris in our living room discussing our options for replacing our 16 year old heat pump. By Monday early afternoon, as promised, John and Mario showed up with smiling faces and our shiny new equipment. By 3 pm the heat pump was installed and already filling our home with blessed cool air. Yes, we are spoiled and love a cool home in the humid summer heat and thank goodness for Williams Comfort Air who spoiled us with attentiveness, knowledge, kindness and cool air at lightning speed.
I have been without A/C for over a week supposedly due to not having the part. This is the hottest week this summer in the 90's. Poorly run company.
Besides serving our A/C, we made an appointment for vent cleaning. That's how good they are!
Very thorough! Friendly and professional technician.
Shortly after the left my a/c unit began making a strange noise and was not cooling properly. We had to have another technician come out and he quickly resolve the problem. When the first technician came out, they asked him if my account was due for renewal, he said no. When the second gentleman came out, inform me that my account for renewal. I was disappointed by the first technicians abilities and lack of knowledge. The second technician was much better. He resolve the problems.
The appointment was super easy to make, they even notified me of when it’s due and help set up the appointment and work around my schedule, also their technicians are very nice and knowledgeable and explain everything
Our tech Brian Williams was super nice and prompt. Fixed our AC fast! So grateful…..
They got back to us quickly to schedule an appointment. They were informative about the process. And The technician was very professional and helpful
The young man, technician was very kind, professional and helpful. I would definitely recommend this company.