Reviews (66)
Generator service.
It was top notch work. Glad they were able to fit the job in during a very busy time.
Lucas was wonderful and very professional and friendly and knowledgeable.
Polit and knowledgeable.
Robert Smith came out to troubleshoot an error code on my generator. He immediately knew what the problem was, fixed it in record time, and was more than reasonable on the charge. Highly recommend.
Had my AC serviced. He did a great job!
Tony was great prompt straight to the point answered all my questions with straightforward answers
Excellent service!
Fabulous great job as always
Lucas was willing to explain everything to me
Very happy with the service Tony provided. On time, friendly and knowledgeable.
Excellent individual! Very, very helpful. A perfect representative of your company.
Our thermostat went black and I could not get any information from it. While our appointment was scheduled for between 6:00 -- 8:00 pm, the service tech did not actually show up until 10:30 pm. But Killian Reynolds did show up to fix our problem instead of putting us off until the next day. And he was very polite and professional and took the time to answer all of our questions. It was wonderful to have the A/C back!
Everyone I worked with from beginning to end was very helpful and professional.
I’ve had this company for a number of years. Always has been prompt, described what any issues might be, techs are wonderful. Would recommend them to anyone. Have had many homes not just in Hendricks County, but in Marion county. Bassett has delivered the best service yet.
Lucas may be the greatest HVAC tech in the history of HVAC. Says me... Fred Hadley
The technician was very friendly, professional, knowledgeable and on time. Thank you Warren for doing a great job!
We had a GFCI outlet replaced. It was working when they left, but by some fluke it stopped working after the first use, a tad over 30 days from replacement. They sent the same tech back within hours of me calling them and he replaced it no problem. Professional, timely, and stood by their work. Thank you, Matthew!
They replaced an outdated water heater with a tankless water heater in 5 hours. Tyler open to answer my many questions and friendly. Tyler was on time and cleaned up behind himself. You would be amazed how many times people don’t take the time to clean up.
Great job with a very knowledgeable professional.