Reviews (100)
My AC was down during this very hot weather. I was pleasantly surprised to find A.R.S. HVAC locally to purchase parts I needed, in stock, and at a reasonable price. I was relieved not to have to go on line to purchase a part, and wait for a delivery, hoping it would be the right part. The staff is very friendly and knowledgeable. As well, they will provide guidance to assist in resolving your issue. I purchased a fan motor which was far superior to the original one in my AC. I had my unit up and running in one day! A.R.S. HVAC is a breath of fresh air in the current business climate of today.
The condenser fan motor went out on my sister a/c unit. I was a hesitant to reach out to this place bc there is a stigma that the customer service on some of these places tend to be a holes from previous experiences . Especially if your not a professional and don’t know your stuff.I decided to finally use this place especially being open on a Sunday morning which is the only time I’m able to get to go there in the week. I got there and there was a gentleman already assisting someone on the phone. Was very polite and helpful towards that customer so I felt at ease knowing that I can tell by the way that he was helping that one customer solve his issue finding a part. He got off the phone from helping him and quickly turn his attention towards helping me I told him that I had an older condenser fan motor that went out and show him the picture I had on my phone he tried cross referencing the most he could and I even went out of his way to get the boss on the phone to help out with finding the rite fan motor. It speaks in volume when the boss gets on the phone to help out solving the problem. They both were a great help today. I was able to get the right motor to get the ac unit running in this time of heat wave. Otherwise I would’ve not been able to successfully replace this on my own but thanks to this company we’d were able to do soo. I will continue to use them for any thing that comes up in the future and highly recommend this company to a professional or just a DIYer bc they respect their customers like they should . To the guy that help me out that day I wish I would’ve gotten his name bc he was a real stand up guy and will be like for anyone to know that he will help you out to the best of his ability and thank God they’re open on Sundays.
Very sad to see this store overcharging as much as double for the DIY'er. I called twice to confirm the price and when I got there I was charged more than what I was told. Very cheap people to deal with, not professional at all when it comes down to helping customers, asked the guy on the counter a few common and related questions and it felt like I had asked for his kidney. I would highly recommend to go somewhere else or order from Amazon instead, I would've saved a lot. BTW, no return or exchange either so if its not the right part you'll be left dead in the water. Also, handed me this part saying its OEM when it was not! Edit: now that I remember name of the guy on the counter was Gabe.
Needed an ac capacitor and they had it in stock. Same cost if I bought online and paid shipping. A/C working today instead of 3 days from now.
In my efforts to find a solution to an AC Issue I contacted ARS. It was Gabe who walked me through the problem and explained how things work. If you ever need anything with regard to heating and cooling see these guys at ARS!
Year of working with them. Always reliabke and right priced
Gabe was very helpful with getting the blower assembly for our furnace repaired.
I bought an furnace igniter replacement on March 4, 2023 and it burned out on April 22. I went back to the store for a replacement because the placement was apparently defective. The owner refused to replace it for free. The reason he gave me was there was no warranty and it could be my furnace problem. I had my furnace checked by Air Blue Heating and Cooling on March 3rd and there was no other problem found except that the igniter needed to be replaced. Don’t buy from this dishonest seller. He’d rather damage his reputation than have a reasonable warranty for a $60 replacement. By the way, I found an exact replacement for $31 on Amazon when I came back from the store today and it would be delivered on the same day! This also tells me that this seller also overcharges customers. P.S. When I was purchasing the replacement in March, I heard the owner told the customer in front of me to write a good review of the store for a discount of $20.
Great service all around! Will continue doing business with ARS! Thanks!!!
Absolutely the best. Top level service.
Had great experience with Jeff at A.R.S supply bought a inducer motor it stopped working in few days. They exchanged the part no problem. Jeff gave great advice and service. Also Jeff came after hours to exchanged my part. Thank you!
I had a very pleasant experience with this company and the owner went above and beyond to help, I would definitely recommend this company.
Alan was very helpful with my furnace repair. He guided me through the process, had all the parts available in one day and charged very good prices. Thank you A.R.S.!
This place has excellent service! I will recommend them to everybody I know !!!
Within the last month we have used ARS 4-5 times. We are selling our home and moving into a house that needs a little TLC. When we had ARS price a fix at our old house we were very impressed with their pricing, responsiveness, professionalism and overall work. That was all we needed. They are now and will always be our HVAC people of choice. I can't stress enough how great they are to work with. Jeff has been the technician that has been out on every job and has been truly amazing. I have nothing but trust in what they suggest and the work that they do. Thank you ARS!
Absolutely the best service with knowledge around. Saved me two times now on near holiday disasters. Will use them forever. You should too!!!
Jeff has performed extraordinary service at our home. Unreasonable that he would do installation of a new a/c unit in under 24 hours, during a 100 degree heat wave!! And more recently, at the request of Gabe, Jeff did a furnace repair on a Saturday morning. All done with a smile and patience, answering questions and/or providing instruction/advise, etc. When work was done, units are operating better than ever. Jeff,Gabe, THANK YOU:)
ARS is well known locally for their professionalism and responsiveness. They always go above and beyond. Anytime we have concerns, they come out and check out the problem and resolve it in a timely manner. The owner Gabe and his staff are very respectful and polite. I would refer them to anyone looking for HVAC help!
I used ARS for furnace maintenance . They are responsive and when they come in to my home they are very courteous and are knowledgeable and polite. . I highly recommend ARS for your HVAC needs.
This place is great. Woke up to the furnace stopping and starting. They had a new flame sensor ready for me and it was up and running in less than 30 minutes. Next I broke the ignitor, it was old and brittle. Same thing, on hand, back up and running in less than 30 minutes. Wow!