Reviews (21)
I recently purchased my heating and air conditioning unit from Crowley Heat And Air Conditioning. They also completed the installation. It was a great experience working with the sales team and the team who installed the equipment. The installation team was efficient and completed the installation in 1 day. Excellent service!
The team was absolutely wonderful. They got here on time, were professional and friendly, and didn't rush the job. They took their time to make sure everything was done right and talked me through every step. They were even super accommodating to make sure our son could take his nap on time by knocking his room out first. I will blast positive reviews to everyone I can and highly recommend this air duct cleaning service to all of our friends. Thank you again, Phillip!
This may be the worst experience I have ever had with heating and cooling. I called this company and asked how much it would be to get a diagnostic and was told $69 on the phone. I specifically asked for the diagnostic fee. When the service technician arrived, which he was late by an hour, he said that it was $69 just to talk to the person on the phone to schedule. His technician fee was $150. That was not what was discussed or agreed upon over the phone. I flatly refused to be lied to in such a manner. I paid the technician the $69 that was quoted to me over the phone. The tech told me to make the check out to a name that was not Crowley. I never got the diagnostic quote and I was told I would be called by a manager. The manager has never called me back nor has responded to the several messages I've left on my file. It has been 2 weeks. Please save yourself the heartache and don't use this company. I even went to the address to try to work with them in person but it doesn't exist. This company is very fraudulent and there is no accountability for bad service. In addition, I think they try to charge you for every time you call. One service agent informed me I had a balance of $215 which didn't make any sense...I hope other heating and cooling companies are not adopting this asinine model.
Just had Phillip out to repair my aging a/c unit. He had the capacitor replaced within minutes, cleaned the unit up, and checked freon levels. Prompt, fast, and professional. I should also mention that the manager at the office has been great to deal with. I would recommend them highly!
They've had my business for a number of months, and I've always been pleased with their job. They are consistently kind, competent, and thorough. I heartily endorse them!
The best service! The best staff! I have never seen such a kind and helpful team. They always make sure that everything is running smoothly and that you are having the best experience possible.
Have been a customer of them for many months and have always been very happy with their work. They are always courteous, professional, and thorough. I highly recommend them!
I would recommend this company to anyone who wants the best heating and air conditioning services in town!
Overpriced. They will charge you $200 to just tell you what’s wrong with your HVAC unit, and won’t take the service fee off the final bill.
The two technicians dispatched to service the air conditioning unit, Philip and George, were on time, polite, effective, and quite tidy. They performed a fantastic job installing new digital thermostats and fixing an air conditioner problem. They did a fantastic job, and I would suggest them to anyone.
I can’t say enough good thing about Crowley Heat And Air Conditioning team. From the moment we connected, it was an extremely positive process. They were extremely knowledgeable. I highly recommend them!
Crowley Heat And Air Conditioning is very professional and knowledgeable. They explained the possibility of a future repair. They told me how to be prepared and to call as soon as possible if that happens. They gave me an estimate and gave us the next annual contract to sign up for. Highly recommended.
We just had a technician come service our system. He did an outstanding job. Very thorough, forthright, and clear in explaining what our system is doing well and what might be of concern in the future. I highly recommend.
Very impressed with the recent work Eric did on our water heater and furnace. He showed up on time and explained everything he was doing. He was neat and efficient and made sure that I was satisfied with his work.Will highly recommend.
Eric was fabulous. He arrived on time and allowed me to watch him perform the tune-up. He explained everything he was doing and answered all of my questions about what I can do better to maintain my unit . It was the perfect service call.
Eric was great, friendly, professional and helpful! My whole experience was great from start to finish. The lady in scheduling worked to get me taken care of quickly when my AC failed in July. Highly recommend! I will be using Crowley Heat And Air Conditioning for my annual service going forward.
Greg showed up on the same day called and after examining our air conditioning unit he diagnosed the problem and fixed it. He was very professional,knowledgeable and answered the questions we had very patiently.
Excellent and Professional service from Greg. Contacted me in advance to confirm my appointment and informed me that he was on his way. He arrived on time and was very respectful and friendly. He explained exactly what needed to be completed to restore my service and the cost. Top notch service!!
Very friendly and great follow up. Went above and beyond with our Air conditioning. Had used minimally 5 different companies, that were unable to locate problem. And they stuck with it, till it was functioning right. Am recommending them to anyone anytime. The office people always pleasant and very helpful. Even sent out supervisors when needed. Wouldn't consider using another company. Thank you Crowley Heat And Air Conditioning.
Greg did an outstanding job of installing a new furnace in our new house. After the installation, Greg took time to check our air conditioner and detected a problem which he also fixed at a very fair price. He checked again to verify that the work was done correctly before he left. I highly appreciate his efforts and dedication and integrity in rendering his service.Would not hesitate to recommend him.