Reviews (28)
I was referred to Vanguard several years ago and wouldn't call anyone else. Thanks to Dawn, Gary, Chris, and company, I don't need to! We have a complicated system that only experienced technicians can service. Always responsive, reliable, and knowledgeable! They have "rescued" us whenever needed. I recommend Vanguard 100%!
Vanguard was excellent and very efficient! They are an wonderful company!
Vanguard Heat and AC is simply the best! They bailed us out when our furnace went kaput in December. The service and communication is top notch. We were using one of those huge firms that seemed to get a comission on new sales. Freindly, personable, and professional.
Dawn & Gary are the best. They know the products and are very professional.
Ron, Al, and Chris are experts at their work. HVAC is a science and an art for them. They are trustworthy, efficient, and honest.
The service and installation were perfect. No mess was left and friendly people to do businesses with.
Gary, Chris and Dawn are the best!! I have an older model Viessmann boiler system and I had several other contractors look at with complete puzzlement. The system had a problem and it provides both radiant heat and hot water to my home. All eggs in one basket!! After several contractors could not figure out how to fix the problem, I was at the end of the line. I found Vanguard and they could not have been better. Gary took one look at the system and knew exactly what to do. He was able to order the parts and provide a temporary fix until the parts arrived. Once the parts were installed and the system cleaned, it is now running like new. This was all happening over several months just as the colder weather in Chicago was arriving. All I can say is if you have an older Viessmann system call these guys first before you give up on it. They know what to do and do it fast, efficient and at a fair price. What more could you ask? Thank you Vanguard!!
On-time arrival, brought everything needed, installed with ease. Performed knowledge transfer, insured our comfort, cleaned up work spaces.
Our AC unit exhibited an issue with frost buildup. A call to Dawn and Gary was able to diagnose the problem. Their response time was great. We've been customers for some thirty-seven years, and in that time Vanguard has seen to our heating and air conditioning needs..Thanks to Gary, Dawn, Al and Chris.
We turned on the air conditioning the first 90 degree day. After a couple of hours our house was 85 degrees. We called Vanguard and they responded promptly. Tests determined that the evaporator coil needed to be replaced. Since our unit was old, we decided to replace the whole thing. A couple of days later it came in and Alan and Chris spent several hours installing it. They did an excellent job of explaining what was going on. They were very polite and left absolutely no mess behind. I highly recommend Vanguard.
Efficient and friendly service.
They installed our furnace/ac 30 years ago and last year they installed a new unit. Happy with service, installed and crew. Have them routinely cleaned and check our system
Great service.
11/3/20 Edit. You don't know who this is? I'm a previous customer. You did work at Lakewood Condos in Schaumburg. You blew 4 circuit boards on furnaces in my 12 unit building. I emailed Dawn Moreno multiple times asking for a copy of the receipt for the work that was done and never got a response. Are you ever gonna reply to my requests?
Been doing business with Gary and his team for almost 20 years, beginning with Amana furnace install in 2001. Annual furnace/AC clean/check thereafter and repairs when necessary. Always professional, responsive and nice. Prices are fair. 20+ year old Lennox central air conditioning replaced by Vanguard in 2016. In 2020, Amana furnace displayed slight crack in secondary heat exchanger during annual inspection. With the heat exchanger warranted for life, a replacement furnace is being installed with no charge for the product (understandably, service labor for the install is our responsibility).
I highly recommend Vanguard. They are professional, knowledgeable, responsive, explain problem and options for solutions, including pros and cons of associated costs. I feel I am getting honest information and value for money. Thank you to Gary and Dawn.
I've used their service for maybe 30 years. They have installed two furnaces in that time and have done checkup and cleaning every year. They have honored their estimates for routine work even when they quoted me the wrong amount. They have responded quickly when needed. Their response for regular maintenance is good. And I see the same people over many years which tells me that they have good employee relations.
Informative, honest and great communication. I typically don’t leave reviews good or bad but I was impressed with Dawn who I worked with on the phone and the gentleman that arrived for the furnace service. Two thumbs up
Vanguard did great work again for me. Vangaurd has a very experienced team of installers and HVAC service professionals. Make it easy and just call Vanguard for all your HVAC needs.
High Quality System completed by honest and Experienced Install Professionals. Family has been using vanguard HVAC systems for over 40 years and I would Highly recommend all services.