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Modern Day Comfort, Inc.

★★★★★ 5.0/5 (24 reviews)
738 E Dundee Rd #356, Palatine, IL 60074 (847) 520-1214 Website
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Reviews (24)

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Aaron Schjerven
★★★★★ Jan 20, 1970

Kraig was great! He was super professional and gave a great honest opinion on how he would replace the air conditioner. He treated me as if I was a family member of his and his price was fair for the unit we received. I would highly recommend Modern Day comfort to any of my family and friends!

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ELB Consulting
★★★★★ Jan 20, 1970

Modern Day Comfort installed a tankless water heater and was very knowledgeable. They were clean and very patient to made sure I understood everything they did from start to finish. Highly recommend this company!

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Jeff Hallett
★★★★★ Jan 20, 1970

Kraig and crew are top-notch. They have been caring for our home radiant heat system for years, and installed a new boiler for us about six years ago. Friendly, professional, fast, easy to do business with, a pleasure to work with. Highly recommended.

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Chris W
★★★★★ Jan 20, 1970

Modern Day Comfort was able to install a heater for me on short notice and within my budget. I would highly recommend Kraig and I will use Modern Day Comfort when I need a new AC.

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Angelo Cruz
★★★★★ Jan 20, 1970

Had Cole come out for furnace tune up. He answered all my questions and even showed and explained to me how the previous owners didn't properly install the humidifier and explained to me our options to fix it if we wanted. Great experience and earned a life long customer.

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henry Pomerantz
★★★★★ Jan 20, 1970

I have been using Kraig for 30 years. He is exceptional and never had any problems

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Josh Green
★★★★★ Jan 20, 1970

I can’t say enough positive things about Kraig. He is truly one of the kindest, most genuine, through individuals I’ve come across in 3 years of home ownership. He always goes the extra mile. I would recommend him and his teams work 11/10 times!

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Syed Imam
★★★★★ Jan 19, 1970

We called this company for heating and furnace service. We had to deal with extremely disrespectful and unprofessional service I have ever seen. We had experience with Craig before and he was great. But this new guy Cole, he was extremely disrespectful and was literally screaming at my elderly father when he had question about furnace. I could hear him scream on the first floor. I immediately went down to the basement and asked Cole to leave. Extremely Ill-mannered and unprofessional. Edit: Kraig did reach out and apologized on his behalf and fixed our problem. So thank you for that. Will only ask for Kraig moving forward

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Linda Vara
★★★★★ Jan 19, 1970

Kraig, his wife and the rest of the staff at Modern Day Comfort are the best! I have been a customer for the last two years when I bought my townhouse. They've done regular maintenance at very fair and reasonable prices and I have been happy with their service. My 36 year old AC unit died today and he and his team were able to install same day and saved my sizzling bacon. It was over 90 degrees today! I have a late night of work at home and now I can do so in comfort! Thank you MDC. Excellent service again and couldn't be happier you're my HVAC service provider.

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Rakesh K
★★★★★ Jan 19, 1970

Kraig and his team are very efficient and spot on delivering the service they promise over the phone. We happen to replace our 20+ years old and Kraig tuned it 2 years back and gave life for another 2 years (other people were jumping with quotes to buy new Furnace last year itself). Now this year as COVID is settling down, we decided to replace our furnace and AC. Kraig is spot on explaining the multiple opportunities and models we can choose from. One thing I realized after talking to him he is ‘Technician’ but not a ‘Sales person’ as he was not pushing to get for high end model and load multiple optional. He and his crew arrived exactly on time and finished the work in mentioned time frame. He even went extra mile and added additional connection to my nest which enables ‘Stage 2’ & ‘Fan’ features in our nest at no extra cost! (others will charge min $250 extra for this). The way he worked like he was installing this furnace in his own home – Cleaning spots, picking up tiny screws, vacuuming areas periodically, checking heat vents, what not. It’s been more than 3 days we got our Furnace and AC installed and we are pretty much happy and highly recommend Modern Day Comfort & Kraig.

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Julie Greenberg
★★★★★ Jan 19, 1970

Craig and his wife get 5 stars from me! Efficient, knowledgeable...fast and outstanding customer service. Kraig came to my house at 9:00pm on a Sunday night and immediately fixed the problem. The best part...he truly cared. Highly recommend!

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Betsey Bergeron
★★★★★ Jan 19, 1970

Kraig and his team have been our go to for 5+ years. Hands down the most affordable, reliable and most importantly HONEST team. We recommend his services to everyone we know.

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Bobby Greenspan
★★★★★ Jan 19, 1970

I started using Craig Kane, the owner of Modern Day Comfort last summer and he recently installed a new furnace in our home. He is very professional, extremely knowledgeable, and very honest. He did a great job installing our new furnace and came exactly as promised and finished in the number of hours, that he estimated. He cleaned up the garbage and took our old furnace. The price for the new Furnace was very reasonable and we are very pleased with the new one and it eliminated the worry of having a 23 year old furnace. I strongly Recommend Modern Day and Craig for servicing and installing a new furnace Or Air Conditioning unit.

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Tim Gavin
★★★★★ Jan 19, 1970

Modern Day Comfort is a high quality company & wouldn’t want to do business with anyone else. Thank you Kraig for your professional work, as always!!

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Edward Calderon
★★★★★ Jan 19, 1970

I cannot say enough good things about Modern Day Comfort! Reliable, Honest, and Knowledgeable, I can keep going on and on! Whether it be an emergency service or just a quick maintenance Kraig has never let me down, He has gotten us out of rough situations whenever our heating or ac has failed. If you need Air conditioning or Heating work done do yourself a favor and call them, they are easily the best around.

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Matan Sharvit
★★★★★ Jan 18, 1970

When you wake up and the house is freezing, give Modern Day Comfort a call! Kraig came to our house on a Sunday morning to make sure our family was able to stay warm for the New Year party we had at the house. Thank you guys for always being able to take care of us!

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Jean Brandt
★★★★★ Jan 18, 1970

Kraig was great to work with and very knowledgeable about his craft. He installed a humidifier on a furnace and had some great ideas about a heat pump in the future. Would highly recommend Kraig and Modern Day Comfort.

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Anthony
★★★★★ Jan 18, 1970

I had Rich out to do some annual furnace maintenance as the previous contractors I hired to do this left me less than impressed. Not only are the prices reasonable but scheduling and points of contact were easy and friendly. Rich was super friendly and conscious of our home (wearing booties, cleaning up any messes, dodging our little kids toys :), he even answered all my dumb questions and in a way so that even I could understand. I've found my new Heating and Cooling contractors and will absolutely recommend them to everyone.

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Brendan Lyons
★★★★★ Jan 18, 1970

Kraig and team are awesome. Super honest and helpful through the quoting process and delivered exactly what they said they would do. Totally trustworthy.

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Ben Scarbalis
★★★★★ Jan 18, 1970

Although I did not get service work done from Kraig because his office was too far from my residence, he took the time out of his day to send me over an email as too what to look for in quality work. He even went as far as reviewing competitor quotes with me for services. He is an honest stand up guy, something very hard to find in contractor work. Thank you Kraig!

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