Reviews (100)
I am so happy I listened to the recommendation to call Command Service Center because they are great! Derek came and clearly and honestly explained the issue and my options. I felt very confident he would take care of the problem and he did. I am very satisfied with Command Service Center and am now a loyal customer.
Very professional, prompt, efficient workers. They explained what they were going to do and the process it involves. They were respectful, curtious and left no mess.
Excellent service! Im glad I went with a top quality product installed by Command Service Center
Our family has trusted Command Service for years. 10/10 service: Transparent, helpful and our go-to.
Dangerous reckless driver. I was heading east on rt173. As I approached the stop light at deep lake rd the light turned green so I proceeded through the intersection. Stopped at the light in the left lane was a command service truck. He accelerated as fast as he could to try and stop me from getting in from of him before the 2 lanes merged. He then tailgated me right off my bumper until we both entered the on ramp to 94. He cut me off while we were both still in the merge lane. He passed solid white lines and entered the tollway illegally then crossed all lanes of traffic to get in the left lane. After he darted into the left lane he proceeded to weave in and out of traffic cutting off other vehicles. I paced him at 100mph in an attempt to get his license plate number. The plate number ended with 701. The worst part about this driver is that conditions were very dangerous that morning as you can see in the posted picture. Freezing heavy rain with limited visibility. There were multiple serious accidents that morning due to the weather. It’s only a matter of time until a driver like this kills someone with their criminally reckless behavior. It’s a shame because this was my go to company for service. Never again!
From the home office to Jake, Derek and Brad! The CS Team did an amazing job installing my garage heater! Great to work with great people and outstanding service!
Jeff came out on time and replaced two circuitry boards in two different JennAir ovens. JennAir had actually sent us the parts gratis, following some snafus. (Long, boring story!) Jeff confirmed that they were the correct parts and installed them with no difficulty. He was very professional, polite and friendly. Command Service is NOT the least expensive company we have used but they did what they were supposed to do in a professional manner. We will definitely use this company again.
I had a total of 5 companies come out to give me quotes. Jake came out and I liked his professionalism. All round knowledgeable and polite. So I picked his company. Later still really good guy. Responsive to all my calls and email questions. The install team of Derek and Dave was an extension of that professionalism. Called when they were on the way. Wore the booties in my home. Filled me in on everything that was going to happen. Extremely pleasant and informative. This was honestly one of the best services I’ve received in a very long time. Everything is clean looking. They also cleaned up behind themselves. I couldn’t have asked for the installation to go any better. It was right on time for all the snow too. So a big thank you to everyone one at the company. The young lady who answers the phone too. I know she got tired of me calling. Before the team left they told me about other services they offer. I will be using the company again. I also highly recommend. They will take excellent care of you.
Excellent work and also installed a tank less water heater and battery backup for sump pump. I've found my permanent company. Professional and courteous at all times and I'm very satisfied.
Jake at Command Service provided me a quote with various options and price. He was very quick with the quote and very quick answering all my questions so I could make my decision. Once I decided on which HVAC system I wanted installed, my installation date was setup that day. Dave and Derick did the installation. They showed up on time, their work was excellent as well as their attention to detail. They also answered all my questions during the installation. Once they finished, they cleaned up the area so well, you wouldn’t know any work was performed! They were also very professional. I certainly recommend Command Service for your HVAC needs.
The Command Service 3-man install crew installed a Trane heat pump and communicating furnace; the crew were efficient and knowledgeable, very good at communication skills in answering my many questions. They arrived on time, were friendly and courteous. Very disciplined, each member of the crew (Derek, Dave and Brad) knew their job and *did* their job. High quality work, I highly recommend them if you need any sort of HVAC equipment or maintenance.
Jeff called to ask if he can come earlier. He was very professional on the job He did bring a filter to change in the furnace. He explained everything he did. Eveytime Jeff comes do do maintenance on my furnace or air conditioner he is vey pleasant to talk to.
The crew was efficient and and extremely pleasant. They explained and answered questions politely and with great tolerance. They were respectful of me and my home. I will be happy to recommend and receive them in my home again.
The entire team was great. From Jake coming to give an estimate and following up with his quote to the entire installation team. Derek, Monty, Dave, and Ryan were terrific. Derek went above and beyond and updated me on every step of the process.
Very professional, friendly, knowledgeable of products and services completed. Will continue to use and recommend Command Service to everyone I know. Thank you again for completing a such a big job on one of the hottest days of the year!
Derek and Zak are two polite, efficient and diligent installers. They arrived about 10 minutes early, explained everything they were going to do and got to work! This was a full HVAC replacement. They took a brief lunch break, but otherwise they were hard at work (Zak worked outside on the AC unit, even through some pretty heavy rain). Once finished, Derek walked me through everything that had been done. They did a very thorough cleanup. I was very impressed and highly recommend Command Service.
Command Service installed and replaced my entire HVAC system a year and a half ago. Out of 7 estimates their bid and equipment was the best. They have done the preventative maintenance on the equipment since then and are very professional and value priced. The HVAC technicians are knowledgeable, friendly and are careful when working in and around your home. I highly recommend Command Service for any and all HVAC service.
Fantastic experience with Derek and the team that installed my new HVAC system. Great job installing the system, cleaned up afterwards, and carefully explained the install, operation and maintenance of my new system. Highly recommend!!
In the month or 2 after a long-contracted HVAC Service told me my 9-10-y-o unit might not last the summer, I'd not been called back twice re non-emergancy vm's I left them.... In fact, my 1st call asked them to return, do a thoro check-up, & make me a written Replacement Offer! Then, after another no-reply (re my thermostat) I next called COMMAND instead, since it already served many units in my Condo, to take a look at my cooling probs, re issues that had led that other firm to semi-predict my HVAC's near doom. Command's Fernando then arrived, spent less than 30 min doing a few things, & when asked, showed & told me how to try to minimize the probs, & to call back if they persisted. When I asked, he did confirm my unit could be in it's last years, but NOT months. Finally,:when I said, Boy, experience really makes a difference, he strongly agreed! So, if/when I need HVAC help again, I'll call Command--& ask for Fernando. Be foolish (& ungrateful) not to; Shel S
Command Service always does a wonderful job. We use them for all our HVAC needs! Dependable, professional and top notch customer service!