Reviews (28)
Great customer service all the way through.
Chasty answered my initial service call with warmth, care and professionalism. I felt as if she too was experiencing my lack of cooling in my home. I felt heard and was met with a sense of urgency to get my AC unit back up and running (within 30 hours)!! How amazing is that??? The service technician (Steve) greeted me with just as much professionalism as the front end. He didn't take my health or hardwood flooring for granted. He entered my home in a mask and inquired if he needed shoe coverings. While for me with my AC being out, none of that mattered but I was greatly impressed and appreciative they he cared to move as he did in these areas. He serviced my unit in record time. He explained the issue and provided suggestions so that I can avoid the issue from happening again. These are the types of attributes that will have me to refer this company and file their number as my trusted HVAC care company!! I want to thank them for helping me get my home cooled. I can host my guest in a comfortable setting. All smiles!! All is well!!
They were very professional. On time and the price was very reasonable
Steve was our tech that came out and got us cooling 😎......Super professional guy he communicated very well and he made it all make sense. Thanks for the fast and efficient work Steve.
Great company! Mrs. Wilson and the staff Steve were super friendly, professional, caring with good business ethics. I found this company to be reliable, efficient and they are very patient especially when you have questions or little knowledge. Looking forward to doing business with them in the future. Highly recommended.
No call, no show after scheduling an appt a week in advance as our upstairs AC unit went out. I was told I wasn’t even on the schedule! So after no resolution & no AC in the middle of June I was quite frustrated. I was told I would receive a call back but was then ghosted with no hope & no option to even leave a VM! Not good…
Steve was amazing and chasty who answered the phone. Steve Came out the same day I called for my AC repair. Great customer service and prices! I highly recommend
Professional at all times, stayed until he confirmed everything was up and running properly. Would definitely utilize services again as needed
Elite HVAC provided excellent service. Ther eprices were fair and he was on time! I highly recommend elite HVAC
Excellent job!. Thanks to Steve from Elite HVAC who responded quickly on my request and identified the real problem of a fan motor malfunctioning and replaced it next day with quite a reasonable charge of $525.20. Whereas my regular maintenance company examined it wrongly and told me to replace the compressor for $3000 or else to replace the entire AC and heating system for more than $7000. I am extremely thankful to Steve and Elite HVAC for thier professional work done. Will definitely recommend everyone looking for a such great services and for less charges too.
This was an amazing experience! I called, they came and they were on time and professional. Steve quickly diagnosed the problem and provided a solution quickly. He also gave us instructions on how to avoid the problem again. We recommend Elite for your hvac needs! Did I mention it was a holiday weekend too?!!! Love this place!
The company is amazing... very knowledgeable... very dependable and most of all not out here trying to take advantage of anyone. Thank you to the 3 people that assisted me on getting my repair done. (Chasity Steve and Anthony)
I highly recommend using Elite HCAV. They are responsive, reliable, knowledgable and dedicated to providing the best service to their customers. I felt that they were looking out for my best interest and did their best to ensure I was not spending money unnecessarily.
Steve was very knowledgeable and very professional will definitely use this company again. I also would like to think Chasity the office manager as well for all your support in making everything happen.
Steven with Elite Services was excellent. Not only did he fix our furnace, he respond quickly to save our family from rigid temperatures. We thank Steven and this company for professionalism, expert product knowledge, and a timely response. We definitely will use this company in the future and more than recommend it to other consumers. (5 Stars).
My unit was installed about a year ago. Excellent service!!! A job well done. I would recommend you to everyone!!! Thank you.
They are very efficient with great customer service. I used a different service before and I have never seen such professionalism and great customer service
Amazing service. Quick and professional service. Very knowledgeable, and trustworthy. I didn't feel like I was told or offered services that I didn't need, but recommended things I was sure I would need. I appreciated the service. I will definitely call them again and refer everyone to this company. Thanks you Elite!
Elite HVAC - R Services LLC. are very dependable and trustworthy. Friendly with great customer service.
Elite is prompt, professional, and does the work efficiently at affordable prices.