Reviews (100)
Called today, got an appointment today for a leak. Clayton was awesome. Explained everything in a way I could understand, and identified what the problem was.
Clayton and Dekota, both service technicians were outstanding in their customer service, diagnostic analysis, correcting the problems during one of the hottest days of the year for our a.c. to be out for the last two days. Excellent work.
Reached out HOURS before the office opened as our GYM (business) A/C was out and members were cancelling due to the heat. Response was IMMEDIATE, communication was consistent and we were back in business within a couple of hours! Professional service from the answering service all the way to the tech that got us up and running.
Had another great experience with Neese Jones. I called yesterday (on July 4th) and they made an appointment for me for today. He came on time, evaluated the issue and got everything fixed very quickly. He was extremely professional and so nice. We always have a good experience with them!
Always so responsive and professional each time they come out to take care of an issue. A great team of people....thanks so much.
Everyone that came out was very informative, professional, and friendly. I will be using them any time I need heating and air assistance.
neese has been taking care e of us for over a decade. they are super professional and responsive. they staff is just delightful to deal with. if you’re looking for an HVAC company, give them a try. you’ll be in great hands.
Thank you Neese for coming to our rescue. I received a $2500 quote from another company to fix my AC for a leaking coil. I called Neese for a second opinion. Zach Strickland came out and said the issue was not a leaking coil but a broken valve. He fixed the broken valve for $550 (included the trip charge, leak assessment, new valve and labor). I will be switching all my accounts to Neese!
Had central heating and installed at my house, everything works perfectly couldn’t be happier!
Really happy with Neese Heating & Air Conditioning. Great company all around. Friendly,trustworthy and knowledgeable! We felt comfortable letting them into our home and will use again.
Updated 6/23/2023... HVAC Tech A. and Jordan N., all their HVAC techs & customer service reps are THE Go-To Home Comfort Experts. They made my years (since 2016) of ownership from installation up to semiannual maintenance hassle free. Their solutions lowered my electric & gas consumption thus lowered my utility bills, yet keeping my home cooler and warmer as desired. Exemplary service every time from phone call to appointments. The question of whether I would hire them again... the answer is yes without any hesitation.
I have done business with Neese Jones for the last 10 years. They have always done a great job and been very responsive when needed. They are the only company I will call when I need any heating and air work done at my home.
We have been using them for over 25 years. Always on time & always answers our questions and our concerns.
Anthony is quick, efficient, professional, and pleasant. Answers all my questions about how to save energy.
Awesome customer service! Very personable and courteous. Russell came out for the AC maintenance and was quick and efficient. Price is very comparable and their twice a year AC/Heating maintenance package is a great deal! Highly recommend!
Wonderful installation job at a good price from people who are responsive and professional
We've been a client of Neese Jones for twenty years. They are so responsive and do a great job. I have total confidence in them. Mark Brown
Had to replace our 20 year havc system. Was recommended this company by a co worker. It was a pleasure working with them. The sales rep Cody was very straight forward and professional. My wife was really impressed with the install team and their plant knowledge! Ha ha! Overall great experience.
Everyone that I have dealt with at Neese Jones has been very professional and helpful. I would recommend this Company to anyone who needs their service. I am extremely pleased.
We have always received great service from Neese Heating and Air. Our favorite service person is Russell because his experience and integrity is exceptional.