Reviews (100)
This is the first time ive used this company. The gentlemen they sent me, Jeremy, was really good. A total pro. Didnt price gouge. He had it fixed in minutes. Jeremy was just a really good guy. Very thankful for him
Daryl showed up on time! He remembered where all 3 systems were! Performed the 6-months maintenance & provided suggestions for an aging 3-system HVAC. All was well today! He was wearing foot covers over his shoes (which we truly appreciate), and a mask (which we said was not required). I would recommend Gagne & Daryl for anyone looking to have their system inspected and maintained. We’re on a bi-annual maintenance plan with Gagne Heat & Air. Well worth the price! Check them out! Addendum: returned from vaca to find Main AC malfunctioning. Tim showed up the next day… found that our 15 year old AC was low/leaking freon & had frozen up. Recommended replacement. Rick (who is now in sales) showed up the next day (sat)… spent a few hours with us providing us with advice & options! He was true & honest with his recommendations. The replacement unit came in Monday 7/3 (temps outside were in upper 90’s)… Nick and his 2 man crew were beyond excellent. They replaced the old unit w a high efficiency HVAC in 6 hours! Tested it, cleaned up as if nothing happened! I would give Gagne, Tim, Rick and Nick 10 stars if possible…. it was a huge but much needed expense (we were warned when we bought this home during Covid). I highly recommend each & everyone involved at Gagne including the dispatchers/receptionists (their nucleus) anytime. We’ve had Gagne do annual preventive maintenance for 2 years and are very happy with all they provide us with!!
Awesome service by Gary. He is super knowledgeable and hardworking guy I ever saw in this business.
The service tech, Jeremy, was friendly, knowledgeable, and professional. Would highly recommend him and Gagne for AC and HVAC services. Every tech from Gagne is always willing to answer questions and provide info.
Gary and Tammy(over the phone) were very helpful and explained me the problem very patiently, answered all my questions and even provided good tips. Thanks for your help Gagne and Team!
Everyone showed up on time and ready to go. Lead techs were great and the crews were always working even in the heat. No hidden cost, they had a hard time clearing a drain line but persisted and got it taken care of. Could not have asked for better service from the office people to the salesman and of corse the crews.Everyone was on target.
Gary did a wonderful job. He arrived early and was very efficient. It was a routine service check but he found 2 things wrong and fixed them immediately. He is welcome to come back anytime i have a HVAC need. Thank you Gary!
Gagne technicians are professional and reliable. I trust them to maintain my systems. I called on Sat evening. The service provider was in the area and came to house within 15 minutes
I emailed in the morning. Got an immediate call back from my sales guy…Rick. I was scheduled for install in 2-3 hours. It was painless. The install team was fabulous and professional. Not sure why this is a 4.9. I gave 5 stars. 🤗
This company was great to work with -- Extremely professional and quick. After getting a few quotes this company was the most professional and gave me the most confidence that my HVAC system replacement would go smoothly. They came over and took measurements/photos, sat down with me and ran me through the available options thoroughly. I scheduled my replacement -- the technicians were right on time, finished exactly when they said they would, and were polite and professional.
Professional and very detailed in their work! New AC system replacement took less than six hours including testing and thermostat reprogramming. Very polite and knowledgeable, they even worked through lunch.
We are beyond satisfied with our choice to use Gagne! From my initial phone call inquiring about them, to getting our appointment set, to getting our unit fixed and serviced they were quick, efficient and thorough! Our tech Greg was wonderful! He is knowledgeable & we knew he was going to leave us with a cool home! Definitely recommend this company 10/10
Tim was awesome. Had no air and he fixed me up quickly and professionally. Will use them again and will ask for Tim
Tim the Technician is awesome! He is extremely knowledgeable & professional.. very friendly. He explained everything in detail. Excellent customer service.
Gagne is the best. They have great people and the results are always perfect.
Jeremy was great, he took his time to go through everything in detail and was very thorough. I appreciate his professionalism and can see myself being a repeat customer thanks to my experience with him.
Very honest and knowledgeable. Highly recommend for a job done right the first time.
All the Gagne techs are awesome—friendly, informative and very professional. The yearly maintenance plan is a great value and having them come twice a year gives me great peace of mind.
Gagne has been reliable for us for many years. Highly recommended.
We've been using Gagne services for years across multiple homes. Always professional. No hard upsell on services or hardware. I highly recommend them.