Reviews (44)
Ernest was on time and was very efficient. Pleased with A&K service .
Very dissatisfied and frustrated!Our whole house water purifier was installed by them around Nov. 2021. Sometime back it started to leak while emptying out. We called Ernest, he came by and looked at it. But he said he had no idea how to troubleshoot, but would find out by checking with people in his company and get back to us. But weeks have gone by and even after repeated calls/texts/messages, no response from him!! He should have at least called back and updated his status on this and said that he wouldn’t be able to fix this and that we should move on and find someone else. We would have understood. But definitely did not expect the silence for weeks when we have this big problem! Also, it seems like a one man office and that’s a red flag when you’ve servicing issues. So beware and watch out before you get anything done by this company.
I had someone come out for an AC tuneup and was given so much bad news. He was telling me all this stuff that wasn’t up to code and said he would need to knock the wall out to change my furnace. Got a second opinion and they said they can remove and reinstall the furnace in pieces instead of knocking the wall out. I guess this company values their own convince over what’s best for the customer.
I've been using A&K for many years, first in Roswell, at my parents house, and now that I'm in my own place I have had them do my spring/fall tune ups and any repairs. They are always easy to make an appointment with, and they have never made a mistake on the job or in billing. Will continue to use them for man my years to come!
It is always a pleasure to work with Ernest. After getting to know Paul a little, I have come to appreciate his work as well. Whoever does the work, it will be done well!! They are the best. You can count on them!
A&K provided exceptional and extremely timely service. They were patient and showed me preventative maintenance tactics to ensure long lasting and quality service from my units.
Very friendly and thorough. I appreciate the assistance in understanding how to maintain my system
Called on Monday. Ernest provided an estimate on Tuesday. Furnace install was complete on Wednesday. Very Pleased with the work and professionalism. thanks.
I have used A&K for years and have been very pleased. The work is done expertly & with care for the customer's particular needs.
We have used Ernest and his team for several years. Always great!
I've been doing business with A&K for over 15 years. HONEST, knowledgeable and courteous. I strongly recommend them!!!
came to me fixed nothing but just wanted to sell me service plans thousands dollars, which found out just needed to change a starter
Friendly service and very knowledgeable.
After having another AC service tell me I need a new system A&K was able to diagnose and fix the problem in less then five minutes. They clearly are experienced and honest business men. I would highly recommend that anyone who needs AC assistance lean on A&K to help. I'm glad he saved me from getting robbed by a competitor. Our system is 20 years old and he was very honest about replacing it versus letting it ride out. Honest men with the experience to match.
We are second generation receiving good service from this company.
A&K have ALWAYS been wonderful. Prompt ,reasonable and extremely helpful. We have dealt with them for about 5 years and always been completely happy.
We are so happy we found this company. They are very professional and extremely knowledgeable. They explain everything and they are just the right amount of friendly. They do not try to sell you anything. They know you just want everything in good working order at a reasonable price. Honestly, I don’t write many reviews on a company unless they are really horrible or really exceptionally good. These guys get an A+.
Ernest is prompt, communicative, and fairly priced. Would definitely recommend A&K. A great experience for me on 2 separate occasions.
Professional, respectful, and wasted no time in checking out my HVAC. Will definitely use them again should the need arise.
They provide excellent service and are very friendly I would highly recommend this company. They are kind responsive and very thorough