Reviews (100)
Contacted Custom Air after getting a different quote and not feeling right about it. Chris came out to see what my needs were and what needed to be done. The customer service and attention to detail has potentially saved us from possible future headaches we would have had with the other companies installation. Thankful we are doing business with Custom Air and installing new unit.
***HIGHLY RECOMMEND!!!*** If I could give this company and Kris, the HVAC tech that came out to our home, greater than 5 stars I would!!! He sat with our family for a few hours until we were approved for an AC unit because our 25 year old unit went out. He was very respectful, down to earth, and to say this man is patient is an understatement he deserves a gold medal for how long he sat with us to work out the process on receiving a new unit! Also, since we haven't had to look for an AC replacement in over 25 years we made several calls to other companies and this company made sure to be here THE DAY WE CALLED! Everywhere else we would have waited days. And in this Florida heat that is just a big NO, and better yet they will be here tomorrow morning replacing the unit and everything else that needed the TLC its been lacking! Less than 24 hours it will all be ready and done with ! Words cant express how thankful this house is!! THANKS KRIS!!!!!
All the people I have worked with ,at my home are professional, on time, and very respectful. Enjoyed having them here to help me
All of you should Ride by Custom AC New Office And See This Beautiful American Flag Painted On The Shop !! #American Pride
Top notch service here! We learned of these guys from our friend Denver, and see why he uses them for everything! We replaced 2 air-conditioning units for our 2 story. They started at 830am and was able to kick on the 1st air-conditioner around 6ish that evening. They fixed so many things that were broken or depreciated, causing extra leaks. I woke up this morning freezing! Lol This company has dedicated workers to get you air as soon as possible! Thank you guys 🙏🫶
Kris Bridges has excellent customer service and approved my mother for a new AC unit. He is very knowledgeable and will guide you towards the best options!
Awesome service! My 20 yr old system went out, called in to make an appointment and Kris came out the same day. We were treated like family! Eddie and Jay came out to replace our old system the next day. They went over the work to be done and answered all our questions. What an amazing installation! These 2 got after it and hustled until the job was done. I can't say enough about how professional these guys were. EXCELLENT JOB!! My family is very grateful for all your hard work today.
Highly recommend custom AC and air quality. Professional installation and great customer service. Thank you!
I recommend this company to anyone. They have provided excellent customer service, especially Chris, one of their HVAC Technician. He did our AC unit maintenance, installed a Clean Comfort Basic UV Light to the unit, and also cleaned our dryer ducts. We are delighted with the service. Chris is very detailed, organized, clean, and very professional. Thanks for the services provided. We will be calling again in the future.
Kris Bridges was very thorough with cleaning three of my ductless heating & A/C's. He will be at the top of my list for next year cleaning.
Chris and Jay were very help, fast and they cleaned everything up! Super job guys!
Kris was awesome as our service technicians and install manager. Fast, quality service!
The technician was on time, extremely knowledgeable, and courteous. I will keep their number for future use!
Diagnosed ac system problem quickly and had parts on truck to make immediate repair.
Aaron Was A Angel From Above! Me and my sister never scheduled a service.. we was stuck at grace family church with a flat tire and before we know it he pulls up and helped us i thank god for him! Hes a nice man and very sweet !
Patrick was so easy to talk too and came out very quickly to look, measure and get things started. Bill and Rene showed up quickly and knocked out the install with excellent skills and professional attitudes!! Thank you very much!!!
He did a great job he was polite I would recommend them and I use them again Kris bridges was our technician
The A/C went out in my business late on a Monday evening, I called on my way home and someone from the company answered and was able to get me an appointment booked for the following day. Their team got a little backed up with service calls that morning, but rather than push my appointment back, one of the owners came out to take care of the issue himself. That speaks volumes to me about the company and how much they are willing to take care of their customers. After speaking with the owner, I have setup to have them come out every 6 months to do a regular inspection/maintenance to ensure my system keeps running without issue. Thank you, Custom Air Conditioning & Air Quality for the excellent service.
I called for AC maintenance and got a same day appointment for a diagnosis and estimate. The owner is great. Eddie and his partner showed the very next day to do the work on my AC. They were on time, worked hard and were extremely polite. Highly recommend!
Eddie was professional and did a great job detecting the issue with my unit.