Reviews (100)
I used this company exactly last year around this season, summer. And I used 2 coupon, the guy that came did both intensive air Duct cleaning and A/C tune up, i paid and he left with out any problems or extra charge. The guy that came today, who said he was a supervisor, said I could not use more then 1 coupon a yr., When I call to make the appointment I was never told this, as i told them i was going to use 2 coupons. Later he said I i need it more freon, and that he would not put the free lb if I was not going to put the 5lbs ($95xlb) which I was not prepared for as last time business was to the point. He also said he wouldn't do the intensive air Duct cleaning because I would over work the unit and also his machinery was not equipped for my apartment. The employee was also very upset, he was not rude but seem very annoyed, when i told him i was not going to pay extra as all this was very confusing from last time, he ask for payment and left in a hurry. I am extremely dissatisfied with the service and the poor quality of information between the company and its workers. I would not use this company again nor recommend.
Sean very nice guy and professional.
The team did a good job. Roger and Jacob were professional and took feedback very well. They made sure I was a happy customer and came back to make sure I was satisfied with their service and everything was done properly. I would work with them again in the future.
Best prices and very reliable ppl will use them again
Very nice ppl they fix my mom ac same day we called
My experience with frozen HVAC was so horrendous I don’t even know where to start. I used the $65 complete package coupon that came in the mail. The service technician attached a hose to one vent and said it would clean the whole system. Some of the services listed in the package were not done. He did not reattach my dryer vent properly. As an added benefit, he left messes everywhere. Told me my relatively new AC system needed a ton of work which would cost approximately $3000 to fix. Cleaning out my dryer vent would cost $400. Really!? Mold remediation inside the unit would cost me at least $1300 even though he’s not qualified to identify mold in the system. This is a giant scam. Run don’t walk away.
If I could give 10 stars for my recent service experience with Frozen HVAC, I would! :) My AC concerns were addressed/resolved in professional, knowledgeable and honest manner, I will recommend to anyone looking for skilled workers and great customer service.
Best prices best service got repaire for my ac im very happy
I love the workmanship..l am very pleased and would recommend their services to anyone...a job well done
Roger was a pleasure to work with. He was very helpful and the 2 workers who did the installation were great too.
Definitely recommend. Very professional and competitive pricing.
Great company, competitive pricing and excellent customer service. Definitely recommend.
X Overall it was a great experience from the estimate to the install. I would highly recommend.
Very impressed by the quality of work and professionalism during our install. The guys did a great job if you’re looking for AC services I highly recommend them.
My ac broke at the wrong time in this awful muggy weather .I definitely recommend this company they were very efficient .a woman name Melissa was super nice and informative answered all the questions I needed .definitely will be using again
Great company, was punctual, very clean with their work, and very reasonable pricing. Stephanie was always a pleasure speaking with and sent out Christian, who did a great job. Highly recommend.
Very professional & responsive! Definitely recommend!
Rodger was knowledgable and a great help.
Algo como great company, great technicians and excellent customer service. Definitely recommend
I love the service and the price thanks for everything 🙏