Reviews (100)
The entire team at Joe cool was awesome. The sales team were knowledgeable and honest. And the installers Dmitrii and aleksandr were fast, efficient, and informative. Highly recommended
I would definitely recommend Joe Cool Home Services. I have used both the Plumbing & A/C service. Everyone I dealt with has been professional and courteous from inside reps to the service techs. Their customer service is excellent. I like that they call you and text you when the service techs are on the way and include a picture of the person that will be knocking on your door. They clean up after fixing or installation of items. Within a few days of the work being done, they sent a Thank-You note and gift which I have never received from any other company. That was a great surprise, and it shows they value your business. Call Joe Cool - you will not regret it!
Friendly and fast quality service. Ray took the time to show and explain what the issues were and had our AC back up and running quickly.
My Family's Go-to HVAC Team. Called Joe Cool at 8 am and by 1145 their phenomenal service tech - Jarrett D - had repaired my system. Extremely knowledgeable, courteous and transparent. 👍👍
They quoted me 965 dollars to clean my ac. I said it was too much. They then quoted me 450 to clean my ac, I laughed. They charged me a 90 dollar trip charge to come out and hand me this joke. Ac cleaning is about 75 to 250 dollars. They were very professional and nice as they took me for 90 dollars instead of the 40 dollar trip charge. I called their manager and he politely called me back. He said I misunderstood the ad. I PAID the 90 bucks and in so spent 50 extra dollars but learned a lesson - dont call JOE COOL UNLESS YOU WANT TO GET ROBBED. Honestly the tech quoted me 900 then when I declined - 30 seconds later quoted me 450 for the same one hour job. The balls that had to take, tips hat. 900 dollars an hour, lol that's one for the books.
Jarrett was very polite. Listen to our concerns and then quickly addressed the problem. He got busy quickly and efficiently and told us and showed us what the problem was. A/C seems to be operating as it should for now, but time will tell.
Thrir technicians always do a great job, fix what's broken and don't try to sell you anything, unlike some other companies.
Came quickly. Did a great job. Been pleased with all Joe Cool Services.
Javier S was my technician, he was very knowledgeable and professional. He was honest and did not try to sell me any “extras”.
Absolutely fantastic service by Mike and the team. Great pricing and absolutely professional technicians make Joe Cool a effective and trustworthy team to call on. I would specifically like to thank Jarrett for the hard work and professionalism on the job. I know I will recommending Joe Cool to my friends and family.
I am disappointed in our last service call. We were told we needed an evaporator, but it turned out to just being an airflow issue. Good thing we got a second opinion.
Very very happy with Joe Cool. I called them at 8:30 am. Tony was to my house 45 minutes later! I almost had o WAIT! I fully expected, given the time of year, to have to wait hours for the repair, but no, and he fixed the problem quickly. And I really like my new condensation pump! Joe Cool is cool.
Cardiny was our technician. He was knowledgeable and friendly. Highly recommend him for your next service call. Thank you Joe Cool!
Joey was so great in explaining everything to us. Very personable and professional.
Ray was friendly and professional. He explained upfront what he would be doung as part of this periodic system check. He reported what he found, provided general information and education, and made some recommendations for system operating improvement, with a written copy to us. We were pleased with his service.
This place is a joke. I had 2 different people out here to work on a AC leak in my garage. Neither one worked. They sent out a "senior tech". He said he had to take out hair handler fix whatever it was and total cost of 1350. Mind you I has already paid for other services to fix the leak. Here's the best part. I opted to call another company. All it was is a stripped pvc connector. So for a service call of $70 it was fixed. However I'm trapped in a 16.99 agreement with Joe cool. Either they was incompetent staff or they are trying to do more work than necessary for more money. And b4 yall try and say you have no record of me my google account is in my maiden name. I very much was a customer of urs. Do to imcopentent and/or fraudulent fixes am I'm no longer!
Our technician, Tony D. was excellent. He helped us with an issue we had of microbiological growth. He efficiently installed a system to remedy it. Very good work.
Natalie was very professional and very skilled in her craft. I would recommend her to anyone who needed plumbing services.
DO NOT hire this company unless you want to be ripped off. This is a predatory scumbag service. I was charged $700 to replace two parts that cost $14 each. Was also being sold to death on a new unit, even though mine is perfectly fine, and was also being sold on some cleaning service that was going to cost $900 for cleaning some cables! It's ridiculous. This prices are outrageous and predatory. I needed the unit fixed but this is a job that should have cost $70. When I asked the serviceman what the cost of the parts I needed was, he feigned ignorance because he KNEW it was a rip off. This immoral rip off of a company deserves to go out of business for its predatory practices and all its employees contributing to their scamming practices should be ashamed of theirselves.
Ray was very pleasant and professional and knowledgeable. We called because there was water coming from the AC onto our floor. Ray unclogged the drain line and inspected the overall system. He went above and beyond in answering all of our questions.