Reviews (57)
I live in Palm Coast with a newly built house. It took this company 6 months to get my air flowing evenly throughout my house. Had appointment where NO ONE showed up, when called the answer was they were overbooked; Before the final visit I called to confirm the appointment which was not scheduled. Somehow it was noted that the issue was fixed. Which was no where there. Numerous visits doing ductwork, Ripping out and installing ( aggrevated ). Upon all of this the unit in my garage is dripping which will eventually put a hole through my floor and nothing can be done. As per the techs. When I asked about a drain pipe they want to charge.
Happy my air is working but I’m shocked that for no clog and adding a single zip tie to lift the drain pipe maybe a inch cost me $90 after the initial $70 bucks. He didn’t even clean anything or maintenance it , I now need to schedule that
We got 5 quotes. They were 2 companies that were just a little cheaper but they didn’t use Carrier units. They came and gave us a great price and installed a new AC unit and air handler with a Wi-Fi thermostat. The price was good and they installed everything in a day. Works great.
We had our A/C system cleaned today. Donald was the service technician. He was on time, friendly, funny, and thorough. We had a discussion of what range of thickness to get when buying A/C filters. When he was done he explained everything that was listed on the invoice. Mike Morello, Inc. has a wonderful asset working for them in Donald.
Very shady company. Full of two faced sharks. Take my word for it when I say STEER CLEAR of them! It'll save you time and money.
Mike Morelloxs team knows their stuff. I use a local guy for everyday run of the mill maintenance and repair, but anything that is outside the scope of his small business he alwaysnpoints us to Mike's team, and we've never been let down. They are knowledgeable, technologically savvy, and super great all around.
Great AC place that I have dealt with. Very polite people on the phone when needed to ask questions and came straight out when there was a problem.
I can't say enough good things about this company. Our home in the Palm Coast is a second home. When our system broke. I reached out to to company that originally installed it and had been doing the maintenance. I needed a quote to replace the entire system. The number they gave was insane! They knew I needed a new system and also knew I wasn't local. My neighbor mentioned Mike Morello. I gave them a call and was happy with the the quick response in getting a quote. We agreed on a new Carrier system. They worked around my schedule in getting a flight to FL. Was on time Saturday morning and worked hard knowing that I had a flight back to Philly the next day. Was a pleasant experience working with a bunch of professionals! Yous guys rock!
Called to get a service on my AC unit. It was pooling water in my building. Got their answering service saying they are too busy to answer the phone but if they took my info they would call me back in the order received. Told the lady it wasn’t an “emergency” but needed service asap. My AC unit was pooling water in my building and is concerning but not an emergency. It’s now been 6 days and haven’t got a call back yet. Moving on to a company that actually can return a call to say they are too busy to deal with this kind of issue …
Impressed!, from the first call, the quote process and the install. Mike Morello installed the original system back in 1987 and replaced it with a brand new Carrier system.
I have a service contract with this company for my air conditioning. They show up to service my unit but do not bring with them a air filter. I have waited 3 days now for them to bring my filter each day saying they will be the next day. They have not shown up yet. Do NOT USE THIS Company!!!
Our ac failed in 95 degree weather and we were a new customer calling on a Saturday morning on the recommendation of our neighbor. They arrived in less than 2 hrs and quickly diagnosed our problem. Repair parts were ordered and professionally installed. Costs were very reasonable. All in all we are we are very pleased and highly recommend Mike Morello for hvac service.
Because I couldn't afford to pay for all the services Jack told me I needed, he made my a/c turn off, then said he wouldn't reverse what he had done unless I gave him over 200.00 for a 70.00 service. Which, by the way has no service at all. So I called his office and they haven't returned my call. I have always had good service with Mike Morollo in the past but this was strait blackmail.
Great Service
Your tech Gabriel was great. Professional, friendly and knowledgeable. He deserves a raise!
Great group of people. Friendly and knowledgeable.
Always responsive
If you are shopping for contractor to install A/C - STOP! Mike Morello is the best one in Palm Coast area! Seriously! They just finished an installation of brand new A/C unit in our place few days ago and inspection of their job was done just this morning. These guys working like a clock - everything: estimation, customer service, installers, Supervision, crane to get the outside unit to the roof, Inspection! (not to mention the best price among others). We thought such kind of companies don’t exist anymore! They are an “Old School” awesome young guys, who were able to impress us in all aspects of what they did! Ester & Michael 01/20/2022
Most honest and reliable ac company in palm coast! My unit finally died. Almost 16yrs old. They had someone out to my house the previous week on Friday and wouldn't of been able to replace my units until this last week on Thursday. They tried to temporarily repair my old unit but we knew it might not last which it didn't but I was grateful for them trying. Brandon and Coleman were awesome. They were here Thursday morning and by the time I got home from work my house was cold again lol.
Have used Mike Morello for several years now and just moved in our new house of which Morello is sub-contractor for the AC. We are happy as we called for a quick check on our thermostat and responded quickly as usual. Great they are involved with our new house.