Reviews (100)
I understand the after hours service charge of $149.99. But then on top of it all charged me $286 for 45 minutes worth of work and a $15 part. Lesson learned.
Great system and very professional installation.
Thanks for coming and fixing our air conditioning our unit is old and you guys have been great taking care of the air conditioning repair and also repairing the Heat always been out here very promptly and done a wonderful job we're getting ready to replace the unit now with Cooks thank you Jerry.
When our regular AC company couldn't respond to an after-hours emergency within 24 hours, Cooks Air Conditioning could. Services was prompt, professional and Jerry went above and beyond to diagnose and fix our issue. He even took the time to look over our entire system and suggest future improvements. Would 100% recommend!
I've used Cook's heating and air conditioning for a long time.They are truly a company you can depend on.
I give 4 out 5 stars, because I don't believe in perfect. Great service and the tech was friendly and knowledgeable. I will recommend this company.
Aaron came and saved our day even in the rain same day service. We were so lucky to have him come on such short notice and help us out 10 out of 10 definitely recommend 🙂
Great instillation of our new heat pump system! Would definitely recommend cooks!
Craig was efficient and personable.
Called right back, told me between 7 and 9 showed up at 8. Did a thorough investigation of the AC unit, inside and out. Did not charge me for a blown fuse.
Craig was very nice, professional and knew all about our A/C. Explained everything and left the areas he worked in clean. I’ve found my new A/C person. 😀😀
Great job installing our air conditioning unit and works wonderfully and all of our home is now comfortable thank you very much Cooks air conditioning for doing such a wonderful Getting your house comfortable. Jerry and the team did a wonderful.
Pleased with the service that was provided! Final product looks very clean and professional.
They came in really quickly and fixed our AC
Jerry was knowledgeable and thorough. Ac down at 4 pm and by 945pm the ac was back. Yes same day!!!
Does not answer and will undermine a woman homeowner and call her repair man to install after I wanted a refund. Stay far away from rhem
Excellent job got the system working right away answered all questions highly recommend Cooks thank you.
Their reviews may be good, but I’d never recommend them. I called for a quote...we had a musty smell coming from the vents. They sent someone out who quoted a ridiculous $14,800 for a new HVAC sys for a <1000 sq ft house. The current sys is about 12 yrs old but it cools fine and the elec bill is consistently $50/month. I explained that we’re not rich and the house is (obviously) modest and that the quote was crazy. He reduced it a few times (downgrading the sys) but didn’t come down below $7600. Needless to say, I called a few other companies and ended up having Honest Air chemically clean the coils and overhaul the current sys (final cost $500). Every other company confirmed we don’t need an entire new sys yet. As I said earlier, I would not recommend Cook’s and would go as far as saying I feel like they were trying to take advantage of an elderly prospective customer. They had no problem cashing the $85 check they insisted on getting for just a quote...which, by the way, none of the other companies charged a dime for. Make sure you get other quotes for anything they quote for comparison. Buyer beware.
Great service got the system going quickly now the house is cooling down well thank you cooks air conditioning for repairing the air conditioner.
Got the best air conditioning service ever get a wonderful job got the system up and cooling everything's working great now thank you Jerry and Cooks air conditioning for getting the air conditioning repaired.