Reviews (100)
Excelente service, reliable and most of all honest! The my stand up for their work and won’t let your case until they have you up and running. Our first experience with this company wasn’t that great and I almost came on here to leave a bad review. But we decided not to judge the entire company based on a tech that was less experience. We called in and explained that our issue hadn’t been resolved and the next day the sent their manager out and he not only reimbursed us for the wrongfully installed part he also didn’t step away until the issue was fixed. Every interaction we’ve had with there techs since has been pleasant. I highly recommend this company.
Technician very professional. Great personality. Explained things so understood
I have been using Certified Climate Control since 2014. They have always achieved the highest levels of professionalism and thoroughness in performing maintenance or repairs on my home's air conditioning system. When it came time to install a new system in 2018, I gathered proposals from five different companies, and CCC was the clear winner. Their technicians have always arrived as promised, and the office sends appointment reminders the day prior to the appointment. The technician calls when they are en route on the day of to give you a 20-30 minute heads up as to their arrival. The required work is performed as requested and they provide photos and a detailed explanation of what they find during the process. Any suggestions for additional work are provided in writing with zero sales pressure and a complete outline of the cost. My technician for today's maintenance work, Josh S, was especially thorough in answering all of my questions and went into great detail explaining the nuances of some of the system component functions. Service like this and excellent technicians like Josh are what keeps me as a loyal and satisfied customer. I highly recommend that you consider their company and services if you are in need of A/C maintenance, repairs, or installation.
Garron was professional and knowledgable. He answered all my questions and explained the problem. Thank you
Jordan R. is highly professional,skillfull,very good communicator, explained the problem, the correct action be taken, and this is what Certified Climate Control is known for Outstanding Service
The technician ( River) , was polite and professional , he listened to my expectations and responded with a bid for work accurate to my requests , looking forward to doing business with them , depending on competing bids , Bruce
Jordan met every category as a top notch technician. He called prior to appointment and was on time. He correctly diagnosed and repaired the problem in a timely manner. He showed me the defective part and why it was bad. I was impressed enough to purchase the maintenance plan...and i saved money on the repair bill by doing that.
Incredible service from the moment I called to schedule an appointment! Technician was very professional. They came within the time specified, he even gave me a call ahead! Explained throughly what was wrong and explained how he was going to fix it! I had cool back within an hour ! Thank you!
Nick was great. Professional, helpful and efficient. I appreciated his willingness to show his work and to discuss the issues as he worked on them. He wasn't shy about doing whatever needed to get the job complete. Thanks Nick!
Derek did a great job with my HVAC maintenance. He was very thorough and explained everything he did. I am very happy with his service and my Daikin unit. Signed up for service in six months.
Derek was great! He told me how the system worked and some upgrades that would help improve my system. He replaced my UV light and capacitor, along with doing the routine maintenance. He was extremely helpful and knowledgeable.
So grateful for Certified Climate Control technician for not taking advantage of my elderly Mother, her ac stopped working, another company( A large plumbing company that also does hvac and electrical) was being shady telling her she needed a full replacement, my Mother did not have the money to replace system, I have used Certified Climate Control in the past and was extremely happy with knowledgeable service techs, called to see if someone could look at my Mom's AC they were able to get someone out there right away , turned out to be an easy and very affordable fix.
Great value. You get what you pay for. Technicians are knowledgeable and provide a good customer service. Josh (technician) attended my service call and was professional, friendly and answered all my questions.
Highly recommended if you need any A/C repair or maintenance. Great communication with the office in getting my appointment set up, and the service tech Marques was very professional and informative when diagnosing my system. Great experience all around!
Technician River came out with a call before arriving and then on time. We were without A/C for 3 days he found the problem immediately and all was fixed in less then 30mins. We had him last year for a different issue and he was amazing then. He is truly an asset to your company. Thanks River it was much appreciated.
C.C.C. Technician “Derek” was very knowledgeable and performed a detailed inspection and service of our A/C system. It’s really a pleasure to have Derek work on our system and was great to speak with someone who obviously enjoys their Job and really knows his business. Nice Job.!
Certified Climate Control replaced one of my HVAC systems a couple years ago. It was the neatest installation. I am now under their six month preventative maintenance program for both of my systems. Technician Marques provided service on Friday. Very competent and personable. He explained all results completely and clearly along with recommendations. He was very respectful of my home. I really appreciate Certified Climate Control.
Over the course of a decade, CCC has re-ducted my home, replaced my aging outside and inside units and provided yearly maintenance via their service plan. They are responsive, their prices are reasonable and their technicians are thorough and courteous.
I signed up for semi-annual services. Appointment was made and I was reminded a couple times before the date. Tech called about an hour before arrival which was great. He was courteous, professional, and did a thorough job. As a person who used to do all my own work, I was surprised at how much he actually performed. When he was done, all was clean and like he was never here. I have used other prev maint companies in the past. This service exceeded anything I have experienced so far.
The technician sent out did an excellent job. Not only did he fix our problem, but he answered many of my questions regarding our AC unit and what to do moving forward as our AC unit is due for replacement.