Reviews (100)
exelent
Great store with great selection and really nice knowledgeable staff!
Great place to tool shop!
Easy to shop and good prices
Unable to find battery charger in North Fort Myers store after confirming by phone that item was on shel in aisle 19. Drove 16 miles, and 16 miles home after store associate searched the store and back area. The computer indicated #101898 with inventotry of 1. That didn' go so well
Store employees are always very helpful
I was called by Justin right after placing my first order. The items I ordered (shelving systems) were hard to reach out of the store’s stockroom & he called immediately after receiving my online order I placed to let me know that they wouldn’t be able to get them until Monday (I ordered Saturday morning). I told him I understand & that there was no problem in the ‘delay’. In fact, I told him I had decided to order another of the same shelving system (which I did) as soon as we got off the phone & I let him no again that there was no problem with my picking up the orders on Monday (or after if there was a problem). Point being is that Justin was courteous & used his knowledge & called the customer (me) immediately after realizing his problem. Justin is an asset to Northern Tool & hope to meet him when I do my pickup to thank him again & I wish him well !! Bill K
Bought a pair of boots for nearly $200. Stated ripping after 2 weeks. Was told to come in and swap them out. Went in on a Saturday and they and refused honor what they said. Wasted my money and time.
Well stocked. Helpful staff.
Very helpful when loading a large pressure cleaner into car
I used to be a big fan of this store. My recent trip was a bust. Much of what was normally stocked there was missing, and what was there was priced way to high. I went to Harbor Freight, which had everything I needed at reasonable prices (most on sale!). I didn't think that I'd ever be disappointed with Northern Tool...
Always friendly, saying hi when I enter. Store is alway clean and well stcked. Help is always available and knowledgeable.
This place is horrible to their employees when asked months in advance for days off for special events they are denied unless you are the managers family members who work here. So if you want a job must be related to them cause they denied my application due to my bf working even tho the manager is two of the employees father's. They only give up to 20 hrs if your lucky so if you need a full time job don't come here. Expensive, lack of knowledge form them, an items that you need fix come back more broken. Been dealing with them for a over a year an they are just unbelievable as a company.
Brought in a compressor for repair . Allen was very knowledgeable and very accommodating in order for us to leave it and find out what's wrong.. always good prices and selection of tools...
As always...a pleasant hassel free experience
Most of my online orders get lost and I never receive them.
Nice people and clean store.
very helpful and knowledgeable staff. will shop here again.
Great store easy to get to Has almost everything in store
Friendly, Helpful Staff. An enjoyable shopping experience