Reviews (100)
The tech came at the end of a long day. He was super nice and professional. Trustworthy company*
Christopher was very professional and patient with all the questions we asked about the system.
Zachary was very quick but still thorough. He is friendly and listened to my concerns. Bounds hires very good technicians like Zachary and does business the way it should. We are long time customers because of it.
I have been nothing but pleased with the personnel that Bounds has sent out to my place for the various little pieces of my home renovation. All their staff has been very tolerant of my timeline and my little questions and odd little preferences. One day things were particularly crazy at the house and the guys had to wait on me for five or 10 minutes, and spent the time throwing the frisbee for my dogs! Just genuinely good people seem to wind up in my yard or attic, and it’s really great to have folks like that working in our community.
The problem was not solved! Water was still leaking in the air handler in puddles and the temperature decreased from 83 degrees room temperature to 82 degrees and then back up to 83 degrees to never getting cool. We had to eventually turn the unit off.
Was very pleased with the gentleman’s work very professional did a fantastic job
I can't say enough how much I appreciated Bounds. Thank you Johnathan Pereyo, Reese, Brian, Brett and Steven you all were extremely professional, friendly, polite and caring. Thank you all, I will definitely be a lifetime costumer.
Our upstairs AC stopped cooling and I contacted bounds. The technician arrived within the time frame that they gave me and quickly diagnosed the problem. He had to go to the shop for a part and was back at the house quickly. Installed the parts and the AC begin cooling. I was very satisfied with the service and will continue to use them as my AC repair company.
My system went down Friday afternoon. I called them up, and they were here in a couple of hours.. This is my second time using them. Incredible,great customer service.. On both service calls.. Very professional.
Came the same day we called, and professional services were provided.
Showed up earlier than promised but gave a text and phone heads up that they were on their way.
I called them in the evening and they came out the very next day. Diagnosed the problem immediately and had to order a part. Came out the very next day and repaired the unit that morning. Fantastic experience with Bounds AC. I highly recommend them.
They cleaned our split unit and repaired several leaks under warranty. They were informative, clean, and work diligently while they were here. We are proud to say that we have only been serviced by Bounds to include the initial installation of our HVHA systems 16 years ago!
Excellent service! Kevin is extremely knowledgeable and efficient, he explains everything I may have questions on, and his friendly and helpful demeanor is so appreciated !
Perfect service call from Will. System efficiently repaired in short time. Bought an annual service contract because I was so impressed.
We received an after hours service call. Our service guy Jared Lally was very professional and nice and got here quickly.
What an outstanding company! I'm retired from the U.S. Army. Applied for a VA home loan that took four months to get approved. They never tried to change the original quote due to price increases. On the day that I scheduled the install, two young techs came out and where very professional from start to finish. I would HIGHLY RECOMMEND this company to anybody that needs A/C repairs or replacement. I plan on taking advantage of their annual service agreement and using them from this point forward. OUTSTANDING COMPANY.
The service tech showed up during the window that they said he would. He was very friendly and professional in spite of his young age; he shared how he was trained and explained what he was doing. He waisted no time, but was patient and attentive to putting everything back together before reporting to me his findings and signing for the service. This was my first service visit since the new install. I hope that all the service techs are like this one was.
Bounds has always been very easy to work with. Their service personnel are always very professional. Additionally, they stand behind their workmanship.
Can't say enough about Bounds Heat & Air. They had competitive pricing, their customer service was A+, their communication was impressive and they are honest. Thanks BH&A for doing such a great job.