Reviews (100)
Mohammed Troufy was our Del-Air technician for our scheduled maintenance. He was great! Very professional and time efficient. He guided us with much respect. We recommend him! Thank you so much.
We had a great technician! His name was Angel De La Cruz. He went above and beyond to educate us about our ac unit and handler. If you have service, request him. He’s amazing!
I asked for an experienced tech and they sent a very experienced tech and his supervisor. That is going over and above and is much appreciated.
Eddy and Jean superbly performed my routine HVAC preventative maintenance today. I appreciated Eddy’s attention to detail like labeling various parts of the 3 systems, providing clear explanations and going beyond the basics of the job. Make Eddy and Del-Air your HVAC go to.
The technicians were very thorough with the troubleshooting, locating the nneded part and the repair, and saved us from not having any AC during the 4th of July break.
Was told they would be by between 8am and 10am. Moved my work day around to accommodate them. At 10:30 I called them after no communication from them, and all they said was that they would be there as soon as the could. Very inconvenient and zero communication. Wouldn’t recommend.
I be used DelAir for years and have always been happy with their customer service.
I had a bad experience with Del-Air but Management called and address the issue and apologized for the poor service. It makes me happy when you have management give you a call to fix a problem and to rectify the bad service. It shows that the company cares about its clients and will do anything to keep the business. Thanks Del-Air
The technician was great informative. However the service department kept hanging up on me and giving me the run around.
The service was well received. The technician was very thorough. He diagnosed the problem and effected repairs. He then explained what caused the problem and the steps taken to alleviate the problem.
Del - Air was quick to send someone out to assist me. I called around 2:15p to make an appointment and someone was out to me by 4:30. Todd did an amazing job making sure my A/C was back up and running. He took his time and explained to me what happened which caused it to stop running. If that’s not exceptional service. Thank you! I highly recommend!
Technician was very professional, and it took care of all my needs. Everything was running OK when he left.
Waisted my time after waiting two weeks for the appointment. They sent a salesman not an air conditioning tech. He wanted to sell me other services and said my fee or special deal didn't covered the full service he was a out to performed. He try to up sale my services without even opening or touching the unit.
First of all, I thank you, you have an excellent service and responsibility, I told myself. who arrived at 6 and arrived at 2:50, thanks to Mara for your excellent service and professionalism in executing my needs and answering all my questions and being able to solve the problem I am the tenant of 369 Tanglewood thank you very much god bless you.
Not pleased at all with the service tech. Told us to buy a new thermostat when mine was still under warranty. Tried to sell us another model and overpriced it. Called customer service they didnt help either. So im going to write a letter to the company and express my frustration because i pay for this service. I provide excellent customer service, and i want the same treatment back.
Eddie P and his assistant were wonderful! We appreciate DelAir; they have kept our system in perfect condition for 9 years!
The guys that did our work, or phenomenal! On time great work, incredible price! I highly highly recommend them!
Eduardo and crew are efficient, courteous, and professional. They serviced our AC and split today with ease. Now another six months of carefree cool AC. Welcome summer.Thank you Gentlemen
Ac threw a fault. Under extended warrantee from DelAir. Called, they came within 3 hours and called in advance of arrival. Two gents - one with quite a bit of experience. Diagnosed problem quickly - warrantee repair - has all parts in their van. Three hours to fix but back in operation. On a 94° day, to get this quick response and successful repair was greatly appreciated!
Greg was the technician. He was professional, courteous, and knowledgeable. He explained what he was doing and the results he found. Kudos!!! Thanks!