Reviews (100)
The technician, Tim, showed up on time, did a thorough inspection of AC units and furnaces and explained the results clearly. He keyed in on items from a previous service call on the units and made a point in checking out the issues that had previously showed up. Very personable and pleasant.
They show up on time, sending a photo in advance with the technician’s details. Very professional and great to work with
Excellent service and communication. Tim was super nice and thorough. Very pleased!
Excellent service. On time, very respectful of property. I would highly recommend.
Good people, never a problem getting an appt within a few days. Same technician year after year is always a good sign.
Prompt response to service requests, transparent pricing, everything explained clearly. Technicians are professional, polite and friendly.
Great service and were very quick to schedule a call when we’re dying of heat. The on-call team delivered great customer service too.
Very knowledgeable and helpful. Issue wasn’t resolved but now I know what must be completed before moving forward. Thank you!!
Always great service and very professional.
Great service from Zac who provided us with a lot of information about our unit( we just bought our house). He was very knowledgeable and efficient, and serviced the unit professionally
Jimmy was very helpful and got our AC unit back up and running in no time.
Technician Tim was outstanding! Friendly, professional and did a great job explaining my system to me along with the maintenance. I will be using this business from now on.
Awesome company. Installation team and ongoing customer service are amazing.
Perfect experience. Trustworthy, polite, fixed the problem and appreciate the customer centricity.
Pat the technician was very professional and very courtious. He was very detailed in his explanation of the work he performed and provided a written summary of the work performed and recommendations for future repairs.
James was wonderful! He arrived ahead of schedule, diagnosed the problem immediately, was honest and forthright, and our air conditioning was up and running within the half hour. Thank you Ductworks!
Conversion from oil to gas went smoothly. System has been up and running perfectly for the past year.
James was very professional and friendly. Would highly recommend
Zac was very personable and friendly. He did his work efficiently and explained to me what he was doing. Very pleasant experience
Extremely professional. Installed full AC unit with new ductwork on one floor and mini split “ductless” units on the first floor. Had another mini split added a few years later. Have come for services over the years and have been patient and extremely helpful with answering questions. Also, the employees who answer the phones are super nice. Zac Dilley came for a service call in May 2023. He was knowledgeable, professional, and addressed the issue. Thanks Zac! I also remember working with Eric and Zack in sales in the past and Ben when my system was installed. All were great!