Reviews (19)
Excellent company- installed complete central air system 6-7 years ago and its been running flawlessly since. Had a yearly maintenance and they caught a small problem, showed me the issue, explain it and replaced the parts. Best part is price was very reasonable and entire system was rechecked. Every tech has been a real pro.
My wife and I have worked with CT Air Systems over the last 3 years and had great experience with them. So when we decided it was time to install a new condenser for our central air system and a mini split duct for the 2nd floor of our home - our biggest HVAC project to date - we decided to go with CT Air Systems. During this project I was pleased with how the team worked with me to assess the needs of our home, developed a plan for installing the systems, answered all of my questions throughout the process and on the day of installation the team was professional, effective and efficient. For all of your HVAC needs, I recommend CT Air Systems highly.
We have worked with CT Air Systems for the past 3 years. It helps a lot to have such a good partner. Our heater went out and they were out to inspect it the next day. After 23 years, it was time for a replacement. It was cold enough in our home that we needed the work done quickly. They worked with us to find time for installation the same day. I researched cost and they quoted us a very fair price. They did so knowing what a tough spot we were in. I can’t recommend CT Air Systems enough.
Had to replace my old hot water heater. They were here in less than 30 min on a Tuesday morning. Real pros! Installed it quickly, stayed til they knew everything was A-OK and were very courteous. Also very reasonable. 5 stars for sure!
The best!!
Tony is awesome. He and his team did a good job. He replaced the condenser and coils in the hvac
Tony, Amy, Maria and the rest of the staff are amazing, they came out diagnosed our problem and within a few We had a new condenser installed at a very fair price, The installers and technicians are all very professional and do a very good clean up when completed, I highly recommend them.
Ct Air did an excellent job installing a mini split system in my office. They were on time, clean and professional the system works great! Thank You!
We were referred to CT Air Systems last winter (2018) from our neighbor. Been meaning to share for a long time, we highly recommend this company! Our furnace stopped heating during the coldest time of last winter. The technicians worked tirelessly to find the right "board" needed for the operation of the furnace. The furnace is older and not installed by them! We were just so impressed with their customer service, the kindness and professionalism of their technicians and determination to make the furnace work properly! Again, over a week ago, we had a technician here, Adam, for routine GHM maintenance. He is a great guy, so knowledgeable and proud of who he works for CAS!! Thank you for making us very now long time and delighted customers! John and Gerri Jemioto Ansonia, CT
Good for installation but horrible for after service. Refuse to give service appointments after 4pm or on weekends. Refuse to give time other than in 3 or 4 hour blocks i.e 8 to 12 or 1 to 4. No use for people who have jobs to be at --a company attitude is 'take a day off' to wait for the technician! Really poor approach to customers. Expensive and not worth it if you need after sales service or yearly maintenance (and who doesn't need after sales servicing for aircon units?)
Dont ever use this company as they are the worst of all to do the after service of your system. when they need your contract that time they give you all assurances that they will be there to fix it and the 2 times I called they were totally not there and we were left without any Airconditioning when we needed the most. WORST OF WORST
Recently I converted from oil to gas. After speaking with a few companies Connecticut Air Systems was highly recommended to me. Tony stopped by to give me a quote and my mind was settled. The installation of intake & exhaust pipes, the furnace and humidifier is impeccable. Their attention to detail and appearance is amazing. I am a delighted consumer and recommend CT Air Systems without hesitation!
This is going to be a rave review, so hold onto your seat. I spent many hours choosing whom to ask for bids for a new furnace and central A/C system. I ended up with four companies, of which one is the known as the “Cadillac” company in the area, one was recommended by a friend who owns 500,000 feet of commercial real estate and who does construction and reconstruction frequently, and two were based on Yelp and Google reviews. All four sent out people to inspect the house and the outside air conditioner and the difficult-to-access crawl space with the furnace. All seemed competent and promised to send in bids shortly. My first comment is about the bidding process. One did not bid at all, perhaps afraid of the crawl space. Two submitted proposals that seemed reasonable, but they were then not responsive to questions about alternatives. The bids were very similar, so it became an issue of selecting the best company. Connecticut Air Systems (CAS) engaged in a lengthy email and telephone correspondence in which numerous alternatives were discussed. To put it boldly, no question by me was left unanswered. And the answers were prompt and correct. For instance, CAS was the only firm that knew that running a stainless steel tube up the chimney for the exhaust vent is not permitted with a condensor (95% plus efficiency) furnace; the other two firms were planning to do this. Installation: CAS sent out 10, yes ten, people one day who did the entire installation including a significant amount of sheet metal work done in-house at their shop, and the furnace was up and running that night. Some final touches were done the next day. The installation was done elegantly and correctly. In sum, this was a dream installation.
Prompt, professional, clean, too many positives to list.
Came and fixed the problem quickly on one of the hottest days of the year! Great service -- friendly and knew their stuff!
We have been using CT Air Systems for over a decade. Extremely dependable and professional. I recommend them highly.
Excellent company , great service.
They are very responsive and stand by their work. We have used them for many years in private homes and office buildings. They come quickly if there is a need and always very professional and honest. I would recommend them without hesitation.
I had CT Air Systems install a new central AC system in our home about 7 years ago. The owner himself came out for the initial quote. Work was done without issue and the 2-speed Bryant system has been excellent. Have had them back once per year for service, no issues.