Reviews (100)
Editing my review as the reply said 'did not have me in the system'. Yes, this is the correct company and here we are on the first weeks of summer and same poor quality air conditioning. after a service call, nothing has been corrected. I stand by my 0 star review. wish we had our old unit back. Poor customer service and did not deliver on agreed upon work and expectations. Old system worked better than new one installed.
An absolutely fantastic company and overall great experience.
After half a dozen other contractors came to the house and gave ridiculously unreasonable price quotes. Onofreo walked in, knew exactly what was needed and quoted me a price that was so good that I didn't bother haggling with them. The Onoforeo crew came out and did one of the cleanest, tightest looking installs I've ever seen. So glad to have met these guys. You can take your chances sifting through all the other contractors out there, or you can just go with Onofreo and avoid the hassle and expense.
Very professional and high quality service for both our residential and business HVAC needs.
Last year my oil tank was leaking, it would have cost over $4k just to replace the tank. I decided to look into converting to natural gas. Onofreo did a great job reviewing my system, installing a 96.5% efficient furnace (there's even one with a higher rating) and a tankless water heater. Both items have been very energy efficient and saved me money. The Onofreo front office was also great about walking me through all the paperwork and financing. Additionally, the City Inspector came by while the furnace was being installed and afterward and declared that Onofreo had done an excellent job--just what a homeowner wants to hear. If you're thinking of converting, give Onofreo a call for a free consultation. You'll be glad you did.
Very professional and pleasant. Great communication & follow up
Excellent customer service. Good coordination between customers and office. Techs are experienced and informative.
This was my second service call for different issues, one with furnace and the other for my AC in the past 3 years. The problem was resolved quickly each time. I originally ( 3 yrs ago) called another company and after a several service calls for my AC I still had no AC. I thought I needed a new system . I tried Onofreo and they repaired my system quickly and it’s been working for last 3 years. Highly recommend!
Andrew Bergsten is a great person to work with for you home assessment. We will be contacting him once ready! Thanks.
Appt rescheduled for next week. Overall, have been pleased with service from prior yrs.
From Ted, the salesman and designer of system, to Richie and Damion, the installers, Kelly in the Office, we got only truly professionals here. They came on time, were clean, Cleaned up daily, to polite. We have our new go to for AC service. They also helped walk me through the financing process and rebates. 5 stars all the way.
We chose Onofreo to install our new combi-boiler and ductless AC. They were professional, friendly, and always available to answer our many questions throughout the process. We are extremely happy with the end result and would recommend them without hesitation. If you are looking for an honest, reliable and professional company, you couldn't do better than Onofreo.
We did a major renovation to a house which needed full HVAC replacement. Mark and the team - from the front office to Jack our expert installer - a first class operation. I don't do reviews, but felt this time warranted it. Mark sat with me and together we figured out how to replaced three older units with two new ones including Heat Pumps and NG Furnace back ups and save 30% over competitors and this was with top line equipment. The team at the house was responsive, friendly and extremely professional. More importantly they were conscientious. Keeping their work neat and at a high standard. I would not hesitate to recommend or use them again. There are a lot of HVAC companies out there - Onofreo is one of the best! As far as I am concerned I would do it all again with them - they are simply trustworthy.
Engineer was very professional and totally on-time. He was friendly and spoke with my friend for about 15 minutes after the service. As I am handicapped, this was particularly appreciated. Thanks very much.
Prompt and knowledgeable. Very professional. Will definitely use Onofreo for future service!
These guys are the smartest HVAC people in the county. Always find the problem on the first try and very fare on the pricing. I highly recommend them.
They installed my split systems, Jack did a great job as well as his assistant (Nick-I think).
I had Onofreo HCS install a new Hydro-air system last year to replace my 35 year old system that kept giving me trouble - Mark, his office staff, and his techs were prompt, professional, and clean. Mark showed up to do his estimate, I got the proposal signed, they pulled the permit, dropped off a check, and in three days I had a brand new system installed. I knew what was going on every step. The install looks great and they provided free cleaning and tune up service afterward. I have also referred my mom to them and she was thrilled with the service. I would highly recommend anyone who needs maintenance or a new system to Onofreo HCS.
Great experience all around. Very informative staff . And I'd highly recommend them
I called up just to have my thermostat wire replaced. When Giovanni showed up I also let him know that the upstairs was getting really hot even with out the 2nd zone on. He diagnosed the problem and found the dampener was broken. They replaced it quick and now we can run both zones without a problem. Onofreo and the team are amazing. Kelly who I spoke to was always so nice and diligent at returning calls. I highly recommend them.