Reviews (94)
Santa service has been very good. Once a year maintenance visit always friendly and knowledgeable technicians.
Great customer service. Good quality company. Website is user friendly and has all the information you need to know to manage your account. Love being able to order oil deliveries online. I have used their company for 33 years and have been very happy with their service.
Professional and very customer friendly!
Awesome technicians and great customer service reps. Best in area.
I called and I got to Anthony within one minute. He explained everything to me, including special pricing for Aspetuck village. 10 minutes later, I received an email with all the information and a contract to sign. Everything was priced competitively.
Leon (service tech) for Santa Energy called me to let me know that he was 10 mins out for the service check. He was professional and thorough performing the service checks on the heat pumps/ AC units.
We converted from Oil to Propane this Winter and contracted Santa as the supplier. This company has terrible customer service. They don't send invoices so you never know what you owe. I get an occasional text from them saying $X amount is past due and needs to be paid immediately to avoid going to collection. I don't know what I am contracted for in terms of cost per gallon. I've also come to find out there are finance charges accruing on my account, which I only found out by asking. With so many choices out there, think twice before choosing Santa.
Absolute best service and customer support. I will never do business with anyone other than Santa.
Quick response time. Knowledgeable and hard-working technicians who solve the problem.
Our project manager Ray Howell was fantastic! He had a great crew working with him and kept us updated every step of the way!!
Santa Energy provided excellent customer service right from the first phone call. I was made to feel "sung as a bug" I even received a personal follow up phone call to make sure I was completely satisfied. I will remain a Santa Energy customer forever.
Good
Email notifying me of delivery. Offering to change the date if inconvenient. On time. Leave receipt. Most import, a family business that cares about its customers.
Great installers and loving my new Mitsubishi mini split. Glad I went w Santa and Mitsubishi. Heat function also nice. Never thought I would use. Takes chill out after only a few minutes
Efficient & friendly. Great customer service.
Great service and responsive staff to questions. many plan options for heating oil and some discounts.
Excellent company with great and fast service !!
As always the service from Santa is great. I had a new furnace installed in March and they made the transition very easy. Great service.
Furnace Technician:John and his supervisor Joe did an amazing job this morning fixing the Furnace at my house. They were polite, prompt and professional and were clearly highly proficient at their jobs. Very grateful for their ability and knowledge they applied to solve the problem and keep us warm. Santa has been good to us here in Newtown and the company has won my trust and support due to their high quality workforce.
Wow! I hired Santa Solar to put in roof top panels after having done a lot of diligence on various vendors. They have wildly exceeded my expectations. From the general manager to the project engineer to the salesperson to the solar technical guru to the panel installers to the electricians for this turnkey installation, every one of them has been unfailingly polite and considerate in working around the house. I am very pleased with the level of technical expertise and how helpful they have been in trying to explain things to me. The proof is in the pudding, so we'll see what happens when they turn the system on but for now, I am extremely satisfied with the whole operation.