Reviews (61)
Called Jason at 11am, by 2:30 he was at my house when he said he would be. Jason and his guy finished in about an hour, they were clean, neat, polite, professional and very knowledgeable.
Responded quickly. Diagnosed the problem with our heater quickly. Came back quick to fix. Heaters been working great since. Very personable and nice to work with. Thanks for saving the day before it got so cold!
Super nice guy when I initially called him and setup an appointment for fall furnace maintenance on my two units for a couple weeks out. Got stood up on two appointments and then told him I would find another company. Contacted another place who was happy to take my business and had an appointment scheduled in under 24 hours. So nice guy but customer service and communication is not their priority.
Very friendly and helpful. Had some issue with our furnace fan and even though he was completely booked he took the time to walk me through some steps over the phone. I ended up called back several time and he was always happy to point me in the right direction. Im very thankful for the direction and good advi e so five stars just for that
I have been using Jason’s service for my heating and cooling system for many years. He was always very attentive and made every effort to quickly provide service when I needed it. I’ve always been impressed with his honesty. Over the years we talked about replacing my system and finally, I decided now would be a good time for a number of reasons. Jason’s crew installed everything very efficiently and all of it came in at a price lower than any other quotes I had received. The new system works beautifully and I couldn’t be happier with it!
Found our AC broken on a hot Saturday. Jason picked up the call, showed up in less than an hour, and fixed the problem in less than another hour. Friendly and professional. Low charge ($100) considering that it was more like an emergency service.
Jason was so friendly and easy to talk to from the first time we spoke. He and his crew came out within the week to replace a furnace for us in a rental property. Best prices in town (I had 3 quotes and Jason beat them all by at least $1,200). He always took the time to explain things and never made me feel rushed with all of my questions. We will be using Jason going forward. Don’t waste your time on those larger, less friendly, and more expensive companies. Jason is who you need!
Very reliable and affordable. Definitely recommend
Jason and his team are fantastic. I've done 2 furnaces and 1 AC in the last 6 months. Both times he went out the same day I called him to assess the problem, and got me in quickly for service. He's far from the big companies that will charge you $8000 for a basic furnace. He's reliable, honest, and charges a reasonable price. Looking forward to working with him more in the future, and will be recommending him to all my friends and clients! Thanks Jason!
Jason is fantastic, prices are right, and crew is very quick, quiet and respectful. Highly recommend.
Jason arrived first thing after my condensor unit blew a capacitor. Quickly ascertained the issue and had my house cooling off in no time. He even took the time to explain how the old capacitor blew out because some put in the wrong ( he tripled checked before putting it in). Great price, courteous and swift service. You need HVAC work, VO has got ya!
I would not recommend VO Heating and Cooling. We have worked with Jason (owner) for the last 2 years. There have been so many problems and I’m glad we found another company. First of all, it’s more expensive than other companies. Our new companies installation fee of a new swamp cooler was a solid $500 less than what we paid Jason. More importantly, the care and service you get is garbage. Each summer our swamp cooler would simply not blow out cool air. I had so many people tell me that’s not normal for a swamp cooler, and I would assure them it was just serviced. This summer Jason recommended we get a new spigot installed because of leakage, so we did. Two days later it’s leaking even worse. I text Jason and he writes that he will “see what he can do”. I never hear from him again. I waited three weeks before calling a new company. They came and fixed the leak but also took a look at the swamp cooler (remember, jason had just serviced it 6 weeks before) because it wasn’t blowing cool air. They took pictures of the problem and asked when the last time it was serviced. When I said 6 weeks they said “impossible”. 8 out of the 10 pipes for the water were completely plugged up with leaves from the fall. Not only that, there were pieces broken on and around the swamp cooler. By the time they left our swamp cooler actually worked properly. Jason or his guys never cleaned out the pipes and didn’t fix the broken parts. I have pictures to prove it. Jason kept insisting that it’s working great and that’s just how the air feels on hot days. When I wrote Jason asking for a refund from his last two visits (the two visits he neglected to clean out the swamp cooler and fix the spigot, and we had to pay another company to the job he was paid to do), he refused. He tried to blame me for the spigot saying it wasn’t his fault I broke it after he left, and he didn’t even respond to the clogged pipes. Do not work with jason. He was totally negligent and unprofessional. He charged us for
Jason and VO are amazingly responsive, knowledgeable, and fair. I had an issue with my HVAC and Cooper was going to charge me $175 just for the "emergency service call" not even actually fixing the issue, and the fastest they could have gotten a tech to the house was 8 days! Jason was at my house within an hour and fixed the issue all in for $50 less than the cost of just the service call with the other guys. He is both down to earth and professional, a rare find these days. I'd highly recommend him to anybody in the Thornton/North Glenn area for fast, competent, and fairly priced service for your HVAC or heating.
Very knowledgeable and customer service oriented. I have referred him to both friends and family.
A big shout out to Jason Van Orden, V O Hearing and Cooling in Thornton. He and his crew did a fantastic job installing new furnace and AC for us just last week. Trane system, which is hard to come by among the various businesses in the area, but we felt was best. And, it's so great to work with a small business!! We got to talk directly to Jason, who's the owner, and knows his stuff -- not some sales person who never installed squat. Didn't try to sell us on larger system, even tho we already thought we needed one, based on talking to other companies. His pricing -- way better than others. AND he even showed up for the install. Actually, was here working the whole time, and brought 3 additional crew. They were fast, clean, got rid of all the old stuff, amazing. Jason spent time explaining everything while his guys were cleaning up and checking that all worked perfectly. Don't go to the big companies on Xcel's partner site. Some of them didn't even call us back!! Oh, and he came to talk to us FAST, and installed within a week (our system wasn't broken, btw).
I had an AC issue. Jason was able to resolve the issue and explain the problem very timely. Very good work. Will use again!
Woke up with no heat, called Jason and he came over by 930a. He fixed a poor repair made by another company and all's well again. He explained everything to me as he worked. I'm very thankful that I found him. Highly recommend!!!
Professional Demeanor, Fair Pricing, Excellent Workmanship. Highly impressed all around by the new furnace installation provided by Jason and his crew.
Jason and team were great in every aspect. Jason was very responsive and quick to come over; he helped me diagnose the issues with the lack of airflow on our second floor and gave me several options and recommendations. I ultimately opted to have our furnace, evaporator coil, and condenser replaced as they were nearly 30 years old, not well installed or taken care of by previous homeowners, and Jason quoted an acceptable price. He was able to schedule the job within about a week and finished in one day. Jason and team were clean, courteous, and professional; they did an outstanding job and my cooling issues were satisfactorily resolved. I highly recommend VO Heating and Cooling!
Jason and his crew at VO Heating & Cooling do absolutely amazing work! Their estimate for our new Lochinvar high efficiency boiler was almost HALF of the other estimates I got from two other "big" heating & cooling companies. VO's literally perfect 5.0 Google reviews convinced me to give them a try. Owner Jason was super responsive, giving me his personal cell number and email address and encouraging me to contact him with questions. On the day of the install, Jason brought a large crew to help him. They were polite and efficient. It turned out that the job was more complex than he anticipated and he had to do more work than he accounted for in the estimate. However, he didn't add a penny to the price and stuck with his original estimate. Once installed, he took a ton of time to show me the important features of the unit and didn't leave until he was sure I understood everything about our awesome new boiler. Jason and his team were super knowledgeable and they provided truly unbelievable service! I HIGHLY RECOMMEND VO HEATING & COOLING!!!