Reviews (100)
Nate and Kameron were awesome! They responded quickly and knew how to fix it right away!!
Max was fantastic. Addressed our issues easily and very affordable for the services we were provided. On time and very friendly.
They came in a did a very good quality job, made sure everything was up to code, and anything they found that was wrong the infomed me right away so i could get it fixed
Very responsive when we had a pipe leak. Plumbers came out same day we called; however they had to reschedule to come back the next day with 2 licensed plumbers. Quoted almost $1900 for the repair, but was told if I paid cash or check there was a discount--there was not. After the pipe work was completed and paid for, we were told that they would send a crew out at 8 AM the next morning to clear the pipe. Someone showed up little after 8 without the right equipment, and was saying that the service was not paid for. We were then quoted an additional $875 to clean the drain. After declining offered a discount to $750. Very deceptive in the fact we already paid for a major repair and it was not even fixed completely. Called another plumber and had the line cleared for $595.
Megan And Nate are great, they are fun and professional!
My sump pump was steaming after the downpours and I was worried the pipe was blocked or the motor was breaking down, so I called this company. It is so nice to know a female owns it because when I'm doing house stuff it feels like I could get taken advantage of easily as a young lady corresponding with a mostly male industry... she scheduled me immediately and let me know it would be on the earlier side of the time frame based on what was scheduled before me - so communicative and transparent. The techs, Max and Barret, were professional, friendly, and helped me plan for what to do if it does breakdown while I'm traveling. They gave me the pricing for a new one ~$750 and didn't pressure me into getting a replacement. There was a $75 trip fee, which at first did feel like too much money to have someone tell me the pump is old and needs replacing soon, but now I have a great company I will work with again so it paid off. Love the name and the T shirts. Plus the owner is a teacher like me!!
The company performed fixing the water leak that came from main line. It was expensive. The workers made a hole in the basement to put through the pipe. The company didn’t seal the hole, where they put the pipe through. That resulted in multiple floodings in the basement throughout the years. We kept asking the worker why is it flooding , if they did or don’t do something, to which they kept saying, everything was fine and that it needs more dirt in the spot. We finally had to go and when we took off the drywall and all we saw the hole unsealed. It cost so many repairs from flooding in the basement. I do not recommend this company.
Kameron was awesome!! He was on time, super efficient, and all around a very nice guy! He gave me the quote to replace the seal on my toilet and it was exactly what I paid when he was finished. (It was less than I anticipated!!) He explained everything he did in detail and he cleaned up afterwards; my bathroom was spotless when he left. 10/10 HIGHLY RECOMMEND!!
Kameron and Nate were very knowledgeable and competed my tankless water heater service with no issues. They were transparent and explained every part of the process to give me a peace of mind. I would highly recommend To the T for any of your plumbing and heating needs!
Kam and Nate were awesome. Took care of the issue quickly without trying to sell me anything I did not need.
Great local company with amazing attention to detail. We sent a request for a quote and within 24 hours we had an appointment that accommodated our work schedule. Nate and Max were scheduled for our in home quote and we received confirmation over text prior to the appointment which provided great detail on how to make any changes if necessary. On the day of the appointment we were reminded of the time frame and again prompted to reach out if any changes were necessary. Before we reached our scheduled time frame Nate provided a courtesy call to confirm the appointment and let me know he and Max would arrive shortly. On arrival I was already impressed with the level of professionalism and customer service provided. Nate and Max greeted me at the door they were both in company uniform, presentable and courteous of our home even wearing boot covers. We briefly discussed work to be completed and they began a survey of our furnace, ducting and where to install an AC unit. We determined there needed to be an update to our electrical panel to handle the AC unit and Nate provided great detail on that and offered help finding an electrician to complete that work as well. After that we sat down to discuss our options for our new furnace and AC. Nate provided multiple options which included handouts detailing each system with all specifications. We decided on a few different packages that ranged in price and level of efficiency. We didn’t feel pressured into making a purchase but the honesty and transparency provided by To The T made us feel great about our options. Shortly after our appointment ended we received a quote with multiple options as discussed. We chose to go with a quote provided by To The T and we could not be more happy with that decision. On the day of our install the crew called with another courtesy call to confirm our appointment and showed up promptly. Not only did they provide exactly what they promised they were extremely pleasant. Second to none wi
Max was great; on time and professional. Office communication was great as well.
Megan with To the T had great communication on the office side. Max and Nate came out and walked me through the whole process. Great company to work with. Highly recommend.
To the T Plumbing and Heating is a great company to work with. They are experts in their trade and are fair and transparent in their pricing. Everyone on their team was a pleasure to work with.
Had a wonderful experience overall from scheduling to the actual appointment. Max was very through and helpful with our clogged toilets. Thank you. Definitely recommend.
Max did a great job and was able to replace our water heater very quickly. Also was very easy to contact and responded very promptly.
We had an emergency with our water heater on Sunday night. Called To the T and I was sent a free estimate right after I sent pictures. To the T came out the next day and completed the work. Great communication with the 24 hour service line. Megan got me scheduled and dispatched the tech within 24 hours. Great service. Max did a great job with the install. Would defiantly recommend this company. Great experience.
Dan did a great job. He was in time and fixed everything for me quickly and efficiently.
Dan from To The T was on time, informative, and very helpful with informing me of my system operation. I would highly recommend To The T for any HVAC services
Called To The T Plumbing and Heating to install a new thermostat I recently purchased. Dan came out was able to install it with no problems. He took the time to inform me of all the benefits of a smart thermostat. I am so happy that I found such a honest company. From my initial call with Jen, and Dan guiding me through all benefits , I would highly recommend To The T for any Plumbing and Heating issues.