Reviews (35)
I wanted to see is anyone is having problems getting a call back from Walrath. I have used them for 23 years and lately, I cannot get them to call me back to schedule an appt to finish the work they started. Are the still in business???
They do not pay their suppliers
This company refuses to pay their sub contractors. Not sure they are even in business anymore. No answers to their office. They've owed us money for over a year now and will not pay. Ben Franzen and Dan Ostrom where you at?
We've used Walrath exclusively for over a decade. They did a complete spec and upgrade of our HVAC systems about 4 years ago and it's been great since. They do all our maintenance and on the rare occasion when repair is required they do it at fair prices. Their techs are extremely professional, arrive promptly and know their stuff. We are very discerning, and they are simply the best in the business.
Dan is very up-front about prices. We also use them for our spring and fall heating and a/c service. Great price for two visits.
No return calls, missed service appt, contact email not working. We have an annual service contract with them. We have used them for the past few years with no issues and good service and now all of a sudden they are MIA - not good!!!
Very helpful!
thermastate not calling for heat. code system did not show any deficiences. checked the thermostate and was not making contact to furnace. and new therostate was not needed. when thermostate put back together it work fine. the service tech came looked at it did not do anything and charged me 303. if he had looked at the code he would of known what was wrong and took it apart for nothing and charged me $303 for taking my furnace apart and did not know what was wrong. I fixed it myself.
. My dad heater went out on a weekend. The guy told my dad 200 a hr. He told my dad he had another appt close by and would be over shortly. After he checked it out seen the thermostat went out and replaced it. He charged my dad $303 for 1.5 hr when he was there for 20 minutes. He also told my dad he lives in Parker and my dad had to pay for his commute when your office is a mile away. Please call my dad. He is 90 yrs old and on a fixed income. This seems like you are taking advantage of him since he was there only 20 min and the invoice show 1.5 hr.
We had a great experience with Jessie at Walrath who diligently and methodically got to the bottom of the issues with our steam boiler. These are highly specialized systems so we are grateful to have found this expertise and know we are in good hands with Walrath. We found their pricing to be fair and will be calling on them again for annual maintenance. These guys are top notch!
I'm very happy with the new A/C unit and installation completed by Walrath Heating and Air Conditioning. I wanted a good A/C unit at a fair price with a warranty. Walrath provided that as well as excellent customer service & technicians. I highly recommend using Walrath!
I have used this company on numerous occasions on two different houses over the past 27 years. They do excellent work at a fair price and are very punctual and respectful. Most important, their employees are very knowledgeable and honest, and they have always provided me with good advice as to how I can accomplish my goals or fix my problem without any suggestion of an unnecessary up-sell. I recommend them unequivocally, especially if you have a gas to hot water system. Not every heating company is knowledgeable about such systems. These folks are, and in my experience are the best in town.
Very good customer service, hvac looks great, good prices 👍
About 3 year's ago I had a Aero cool pro installed on my house. I have been extremely satisfied with it's performance and with customer service. Don was my salesperson and I would highly recommend him.
Fabulous company! Love the core values of their employees. Give them a call for any and all your HVAC needs.
Great customer service
We would be proud to highly recommend Walrath re. their service, professionalism, and honesty. Their employees from Don Downs, the replacement specialist, to the incredible installation guys we had, Rich and Alan, were a pleasure to work with - again so knowledgeable with the product (we had a complete heat pump/furnace installed) and honest in their evaluation of our situation and pricing. They are our heating company without exception!
This place was awesome the technician showed up on time explain all the options to us before work began did an excellent service got our furnace running better than ever before thanks for the great job
Fantastic group of guys and gals to deal with. Would highly recommend them for any of your heating or ac needs! Top notch!
Bought my swamper from them. Great service and they service my furnace too. Friendly.