Reviews (16)
I phoned them because I was experiencing a heating and cooling issue. They were able to arrive soon quickly and resolve the issue. My house is operating effectively once again thanks to their speedy and efficient job!
I adore the support I receive from them. Prior to beginning their work, they always make sure to check in with me, and they are very accommodating if I need to adjust my schedule. The personnel are prompt, effective, and consistently perform excellent work.
Love the service I get from them. They always make sure to check in with me before they start work, and they're very flexible if I need to change my schedule. The technicians are fast and efficient, and they always do a great job.
I'm very happy with the service. They were quick, efficient and knowledgeable. I would use them again.
They're quick to respond when I need to make an appointment or just stop by if I'm in need of a little help. Their work is always on point, and they're always friendly. I can't recommend them enough!
We now have a fully functional air conditioner, which means we are able to sleep at night and use our air conditioner to drive out the Texas heat during the day.
Very professional and thorough. I was able to get an appointment within a day and the service tech was knowledgeable and friendly. He took time to explain what he did and why and made sure I understood everything. I will definitely be using them again.
It's always a pleasure to work with this company. They provide fast, efficient service at a reasonable price
Excellent work and extremely competent crew! He gave me all the information I needed over the phone in a very courteous and knowledgable manner. I'll most certainly use them again for insulation and maintenance in the future.
I explicitly asked how much an A/C diagnostic costs, and I was told $49. When the technician went to charge my card he said it was $49 for a trip charge plus a $170 per hour fee. So over $200 for an A/C diagnostic. I told him that was not acceptable because the hourly fee was not communicated to me by the scheduler. He got angry and said that he and his company deserve to be paid, challenged me to say that he doesn't deserve to be paid for his time, and that hourly charges are normal. Which is not true because all of the other HVAC companies I contacted only had a single diagnostics fee. Absolutely unacceptable business practice. I have had DOZENS of contractors come to my house to quote everything from drywall to HVAC to insulation. They have always been upfront about costs and never surprised me with uncommunicated costs. I did not receive a diagnostic report with any explanation of the issues or options for fixing the problem. The only follow up information I received was a quote for a system replacement for $11,000. And quotes for system replacements should be free, which just makes the service feel even more scammy. I called the company to communicate my displeasure about the non-communicated fee and to say that I was expecting a diagnostic report, but I never had any follow up communication back since then.
John did a fantastic job installing my new hot water heater and fixing my air conditioner! I would recommend him to everyone I know! I only want Matt back in the future.
AVOID! this place is a SCAM! Based off of the very favorable (probably fake) reviews and the super close proximity from my home I made an appointment for some general air conditioning maintenance with Huxley. I also decided to do the $150/yearly Premium Home Service with them considering I'm a new homeowner in the area and they seemed to run the gamut of services with some extra incentives. Here's a breakdown of the terrible service I received: Friday: Made an appointment for Monday with a window between 10-2pm Monday: Called me at 9:30am cancelling for the day, I reschedule to Tuesday between 10-2pm. Tuesday: 2pm passes and I call at 2:30pm and was told "the person didn't show up to work that day." I didn't receive any notification or information regarding my appointment. I then reschedule...again. Wednesday: Service window from 8-11am where the customer service rep confirms someone will be here. Another no show. So here we are at 11:40am. I called Huxley and demanded a refund for my premium membership which they immediately did, which is only why I'm giving them one star. They didn't ask any questions or apologize, just wanted me off the phone as soon as possible. I gave this "company" too many chances to get it right and they just suck, period! Go literally anywhere else!
Phone interaction was awful. I had all the info needed to get a simple round about figure that I was able to get from 5 other companies and they refused requesting a guy come out.
I hired Huxley HVAC Repair for a service on my furnace. Their technician came out the same day i called. They were very professional but friendly. They were also very knowledgeable and explained to me what they did.Their work was very outstanding.I will highly recommend them.
Just had an excellent experience with Huxley HVAC Repair. Right from the start when they came to give us our quote until the very end after clean up. They were all very courteous and helpful with any questions or concerns. They started the job as scheduled and completed ahead of schedule. Would have them back for any work in the future.
The Service technician was awesome and very knowledgeable. Fast, pleasant, patient. The price was very fair and will not hesitate to recommend refer him more!!