Reviews (42)
Will keep it short for review purposes: incredibly professional, undoubtedly competent, honest, timely, trustworthy...we have been a client for over 10 years with our very old boiler and radiators in our even older building...these guys know their business and the technicians are just amazing.
Rude
I had a heat issue with the boiler at the apartment complex I manage and needed it repaired asap! Arturo Basron was the technician that showed up to make the repair. He was extremely knowledgeable and was able to make the repair in no time and helped order some parts we needed. He also gave our maintenance supervisor some recommendations for our boiler system. I would absolutely recommend Broomhall Brothers and specifically Arturo as he was a huge help and so friendly!
They do pretty good work. And Brittany gets an A+ for customer service and following up with my residents.
Did not get a chance to use them as they don't do Residential anymore
They are very professional.
Joe and David came a whole day early to completely remove and reinstall a new unit. They were very professional and courteous. Their guess as to the time of completion was spot on! Highly recommend.
Mauricio was so professional, I had leak in busted pipe on Saturday night tried call different plumbing companies some don’t take emergency calls some refused to come ,only Broomhall Brothers respond and about 30 minutes Mauricio came and fixed my problem.I was surprised about this company.Great customer service and professional technicians.Thank you Mauricio 👍👍👍👍👍
Isaac and Joe are very professional. I was coming home met them in the parking lot. They immediately told me what they were doing and what to expect when entering the door. Isac noticed the little mold and he immediately notified Maintenance. They took care of it before Isac and Joe install the new water heater. I appreciate that very much. The product looks nice( safe). They’re fast, neat, smart and trustworthy. 100% recommended!
isaac was a very respectable tech ,tried his best to get our furnace back up working but our furnace is lost cause ,but he was very responsive ,explained everything very well plus made sure he cleaned up after him self ,i personally would recommend their services to any one The install team (Tyler and Joe did one hell of a excellent job on installing our new furnace ,they communicated very well and explained everything perfectly Again anyone that needs heat work done these guys are the ones to contact specially Tyler and Joe
Joe.L and Adam.W where extremely professional and fast. Me and my family of four did not have any heat for 12+ hours (not there fault). Yet as soon as they got here they got it on fast before I was making dinner. Thank you so much guys it means the world to us. The little things in life matter when it's cold and snowing in Lakewood.
Quality people with excellent customer service and care! With that, they use quality products!
Isaac at Broomhall Brothers was great! He fixed our furnace issue, immediately being able to diagnose the problem. He also fixed other things that others havent been able to! Definitely recommend these guys!
Really good experience! They are very nice and informative. Only thing that needs improvement is to not giving up so quickly that everything is ok. The first guy who came in said everything is working when it wasn't. Thankfully, another employee came in and asked questions to figure out the problem. As inexperienced people who don't know about how heaters work, it can be difficult to explain in a way that's understandable to the worker. Listening and asking questions to figure out a solution instead of saying everything is ok needs to be worked on.
Joe and Armin were professional courtesious. Very fast and neat!
Very professional, Cody and Tyler were excellent!
My heater was broken for couple days. Joe and Isaac came in this morning and replaced the old one for a brand new heater . They were very friendly and understandable , the service was amazing I’m very happy and thankful with everything they have done . Very professional and helpful I recommend this company 100% I wish I could give them 10 stars . THANK YOU
Six stars. Our 100 year-old boiler went down on a weekend, and we spent the better part of the week trying to find someone willing to work on it. Few companies were willing to even look at it before telling us they wouldn't work on it. Some companies came out and charged us $50 to look at it and then tell us they wouldn't work on it. Some were willing to sell us a new boiler (50k), but they refused to try and repair one broken pipe. Finally called Broomhall late Thursday afternoon. They were very sorry that they couldn't come out that evening, but came out first thing Friday morning. Ethan and Mauricio were optimistic, even enthusiastic about tackling our job. That kind of can-do attitude is hard to find these days, but Broomhall came through. They were here most of the day, had one complication after the other, but Ethan and Mauricio never gave up. One of the most complicated and difficult repairs I've ever seen, and they came through like champs. It's cold, dank and dark in our boiler room, and I didn't hear a single complaint all day. Other companies complained non-stop. Our boiler has been working perfectly ever since, zero leaks for the first time in decades. I can't say enough about Ethan and Mauricio. Polite, professional, and clearly experts at their trade. They could have given up halfway through, and I would still be singing their praises. The fact that they were able to make this repair is nothing short of miraculous, especially given the fact that 10 other companies refused to even try. I've been a property manager for 10 years, and a construction contractor for 30. Broomhall will be getting 100% of our business from now on.
Quick response on New Year's Eve. My furnace went out overnight and they were able to get someone out that day. Adam did a great job identifying the problem, getting the part, and troubleshooting everything to make sure that there were no other issues. He also gave me some tips on a better (cheaper!) furnace filter for future reference and how to set it up more effectively.
Our central heating stopped working randomly in December and they were very quick to send help our way. Joe Lucero is great! He was very kind and explained everything clearly and thoughtfully!