Reviews (100)
Zach came and diagnosed my HVAC problem in just about two minutes. Switched some wire connections that a duct cleaning company had altered. Everything works fine now, thanks to Zach. I'm glad that I called Applewood.
Great experience! AC issue - it stopped cooling and the water lines were visibly frozen. John Hildebrandt was the tech and he diagnosed then resolved the problem quickly and explained how to prevent in the future. Really appreciate great service! Applewood also was able to get me in the queue quickly- which is great considering I have a non-neuro typical daughter where excessive heat is a serious issue for her health. Highly recommend!
Very helpful and professional. I have had them come out for both plumbing and electrical repairs. Nicole at the office is amazing. They are very good at explaining the problem, the repair process, and how to avoid future issues.
Josh did an amazing job. He was professional and courteous and answered all my questions. I think Josh does an excellent job and I request him any time there are issues. I highly recommend Applewood Plumbing and Heating.
Tom was great! He arrived right on time and went straight to our AC unit. He quickly assessed the issue and left a quote for future replacement of connector. Thanks Tom!
Tyler was awesome, very informative, helpful and efficient and professional. I thank him for adjusting a few previously pieces of work on pipes and making me feel like a valued customer.
We were very pleased to have Tom work with us!. He was very accommodating and explained everything that he was doing, and followed up with the other technicians that also worked with us.
Andrew K. came out to look at my HVAC system to see what was going on. He was awesome. I have zero complaints about him. What I do have an issue with is their pricing system. They go off of a pricing book with pre-selected amounts on them. For example... a condensate drain line (clear rubber hosing), is over $500 to replace. A pump that costs $60 online is over $800 to replace. I'm starting to think allot of the big name companies are doing this, not just Applewood. Wish they would just charge time and materials.
Tyler came out and fixed our mini-split issue that had vexed a few others. He was professional, friendly, and so helpful. Applewood supports the Colorado Sun, which is appreciated. They are extremely responsive and clearly know how to hire talented folks.
I have been using Applewood Plumbing for several years to turn on and off my swamp cooler. They were higher priced but dependable. Last fall they came out and closed the swamp cooler and nothing else was said. This spring they turned on my cooler and then I was told that it was leaking and I need to get a new one. They charged me twice as much than last fall as well as a quote for a new cooler installed. 10,000 dollars plus 3,000 dollars for a designated electric unit. Quote is good for 30 days or the quote may go up! What a way to treat a regular customer who is a senior. If Applewood continues to give quotes like this they will price themselves out of business
Called to schedule an appointment, had a 2 hour window scheduled and nobody called or showed up. I took time off work in order to make this appointment. When I called the main number to inquire, after I had not heard from them within the window they scheduled, I was told that their technician cannot make it and he tried to call me to let me know and then they asked if I can reschedule. Save your time and money and make an appointment with literally anybody else. My guess is these 5 star reviews are fake reviews of the business since my first and last experience with them they stood me up and gas lighted me.
We used applewood to remove an old kitchen sink, and install a new drop in sink and faucet we purchased from Home Depot. It took a little over 6 hours and was $1300. Jakob was very professional and knowledgeable. Everything turned out great!
JOHN was very professional and i am thankful for good technician like himself. Most of all i am thankful for having a warranty. I thank applewood and their associates for doing great work.
Be careful. Ask for pricing before you commit to the $29.00 estimate fee. I received a quote for $2,469.00 (standard price) to replace a sump pump. I declined the price and googled plumbing companies, the next one I called quoted $585.00 and they will replace my sump pump in four days. The quote I received from Applewood is crazy, compared to industry standard pricing. However, after talking with them, they are refunding my $29.00 estimate fee. I do appreciate that.
I liked Applewood Plumbing the first time I used them, but the last time I used them I was extremely disappointed. They came out to give me a second opinion on my a/c system, involving a diagnostic analysis and an estimate. I was told at the time that I needed a new a/c put in and why. When I went with a different company to install the a/c, bc Applewood was too expensive, it all went downhill. I needed to get a copy of their analysis and recommendations, for my insurance, so I could be reimbursed a portion of the cost. I could not get this from Applewood. They said the tech who came out to look at my a/c no longer worked with them, and had not provided notes that I could give the insurance company. I paid Applewood for their secobd opinion....i expected i could get the opinion and recommendations in writing. So anyway, I was not reimbursed. I guess that's what happens when you go elsewhere to get the work done. I just thought it was a bit petty and unethical. So, although they do good work and I would recommend them if you can afford their high prices, I cannot give them more than three stars based on my most recent experience with them.
We made a silly mistake about our air conditioner & heater. He made us feel comfortable with it. Telling us other people had made the same mistake. Especially when your new owners of an older home and don't know how things work.
Great customer service, professional, on time, personable and answered all my questions. I appreciated the knowledge the electrician had about my issues and how well he explained what he was doing, and also that he provided a comprehensive summary for potential future repairs should I choose to move forward with those items. I highly recommend Applewood Plumbing Heating and Electric.
I have their gold plan and I have now tried 3 times to get get them over to service my air conditioner. Every time I've booked it they cancel it. I have canceled medical appointments and sat ALL DAY waiting only to have them cancel again. They would rather take care of people they can bill. Very rude and inconsiderate of my time!! Never again. Never heard a word from them after responding to my bad review. This company has really gone down hill.
John was incredible! That guy was not only professional but also offered advice and tips on how to get stuff done. HIGHLY RECOMMEND. Only complaint is that he wouldn't sing opera for us. 🤣 We'll let it slide. Super cool guy.
From the start when I needed some plumbing, electrical, and HVAC services I researched these type of services, and was extremely impressed with the reviews at Applewood. I also greatly appreciate the flexible hours of the company so someone doesn’t have to constantly take off work to get assistance. I got the service agreement with Applewood and have seen a value on the savings on work done by doing so. When my home was struck by lightning last week resulting in needing a new 200 amp breaker system and meter housing, we called Applewood right away. Zac Connolly did a fantastic job. He researched the damage, providing his recommendations and ordering parts. Zac then came out and in one day, with high temperatures and no breeze outside, put in the 200 amp breaker box and the meter housing along with 2 GFI lines. He was extremely knowledgeable, professional and did an amazing job. Applewood Permits then worked with the Parker City inspector and CORE electric, making arrangements for inspection and a new meter replaced so that we didn’t have to wait longer for power, with the weather temperatures climbing. I also very much appreciate the prompt and thorough assistance from the Parker City inspector and CORE electrician in getting the electricity back on. Although Zac didn’t have to, he waited most of the day to be available for the inspector and CORE electrician, and Zac then ensured that all the breakers/power worked perfectly in every room and that the breakers were labeled appropriately. I’m truly impressed by the compassion and expertise of Zac Connolly and Applewood in ensuring they are providing their customers the best experience possible during these type of situations, and they have my highest recommendation possible to others. I can’t thank you enough!!