Reviews (36)
I called this morning and spoke to a very nice woman named Justice. She was polite, patient, and professional on the phone which is something that I find important in a business. I'm in the process of looking for a good HVAC company for a future process. I like their website and photo gallery - Roberts HVAC is definitely on my 'consider' list after doing a bit of research
Came out to provide an estimate. Said I needed the AC fixed on my package system. Ordered parts for the $1700 repair. When the parts came in and the work was to begin, I learned that now I needed a new hvac package, $10,000. I was told the ac could still be repaired but the heat could be an issue if leaking. I asked about a sr discount and was offered $300 off. I felt the need for a new package should have been discussed at the first service call. I cancelled the service and was told I needed to pay to ship parts back to distributer and a restocking fee. I did not pay those since an estimate was not signed and the entire scope of the job changed and increased by more than $8000. I did find a company who replaced my unit for 25% less and did an excellent job. No crane needed, as told by Robert's. The unit was removed easily without a crane.
I just want to thank Patrick for being spot on in time they promised. And his awesome work! Great personality. You can tell he truly cares about the problems we have had with our ac. I would refer anyone to Roberts heating and air. Great business. Fair prices. It's been so hot and without our air conditioner it would be horrible. Thanks Patrick !
Everyone was very professional, the two young men who installed my new system were so nice, good with my pets, very hard working!
The whole experience from start to finish was amazing. No pressure sales. Best price around for new AC and Furnace. The installers were complete professionals and very polite. They did their job quickly and efficiently. It was great to work with a company that really appears to want to please the customers. Would highly recommend them to anyone who needs HVAC work done.
Great experiences with Roberts Heating & Air! We have been customers of theirs since 2013 and on a maintenance contract with them for the past couple years and this year we finally needed to replace our 20-year-old furnace and AC units. They worked out great pricing for us and installed everything in less than two days. Their service staff is very nice and were engaging and patient with my two young boys wanting to know about EVERYTHING they were doing. They don't try to sell you unnecessary things and really work with you and your budget. Can't say enough good stuff! Our new furnace was installed a few weeks ago and it works great with no issues! Looking forward to summer with a quieter AC unit in the backyard, too!
The team from Roberts Heating and Air was courteous, professional, timely and did a quality job. I was pleased with their ability to do an entire replacement of both AC and Heating systems as well as relocating them to a different part of our house in just two days. i like the fact that this is a locally owned small business. They kept us updated every step of the way on what they were doing and actually finished the job ahead of schedule. I couldn't be more pleased with the outcome. I highly, highly recommend this business for the value and quality of work they did for us.
My AC went out this summer, Patrick was able to come out and diagnose the same day. In less than a week a had a new system and could not be happier.
Fantastic service and attentiveness. Provided a much-needed whole air conditioning system replacement in the heat of summer.
returned call late
Great company! Fast and responsive took care of us quickly and followed up with us to make sure things were running good! Definitely recommend and will continue using in the future!
Robert does an amazing job assessing my system and letting me know how it can be repaired or perhaps perform more efficiently. I appreciate how he looks out for my best interests while also explaining technical stuff in very easy-to-understand terms. I’d highly recommend using Robert for any of your AC or heating repair needs!
Roberts Heating and Air is an independent reliable company with a quick response time. Robert was cordial and explained the options in a very honest matter. I will continue to use Roberts Heating and Air for their annual preventive maintenance program to ensure a proper working unit for my home.
Great service! Tony took the time to fully explain the condition of my system. Honest and fast service. Would definitely call Roberts again.
I Called Roberts when my roof top unit was leaking. Robert was very professional, courteous and was able to quickly resolve the issue, without a big hole in my wallet. I definitely recommend Roberts Heating & Air and would not hesitate to call again for my HVAC service needs..
I would highly recommend Robert’s Heating and Air for any HVAC needs. Robert and his team are professional, courteous and respectful. He gave a complete assessment of our situation and provided alternatives and recommendations which were honest and fair. We needed a new and upgraded system and he was able to take out our old system and install the new one in one day without any issues. I would not hesitate to refer Robert to anyone with HVAC trouble.
Highly recommend. Robert is fair, honest, and knowledgeable. He has taken great care of our Roseville rental property and become our go-to guy. It's nice to have someone we can trust on the job. We will happily continue to recommend him to others, and use him for future work. Thanks Robert! -Rachael & Ryan McDonald
I've been having Robert work on my air conditioning unit over the last 5 years. I've been very happy with his quality of work and his reliability. Prior to Robert I was dealing with another company that would promise to contact me on a certain date but never would. I'm glad I ran into Robert for my heating and cooling needs. I also want add he has a very nice staff. Very friendly. I highly recommend him.
Talk about service!!!! We called Robert one afternoon when things were warmer than normal in the office and he was out within hours and had a new compressor installed within days. Robert kept his word on his time of arrival and made this a very pleasant experience in the end. The price was competitive and the service and quality of his workmanship was second to none. Roberts Heating and air is our go to when things break down from now on. Thank you.
I have been using Roberts for a few years. Great service and quickly fixed my AC problems. When moved to new house the HVAC went out and quickly replaced it. I recommend Roberts.