Reviews (100)
Another appointment with a no show on the time frame they gave. No show! No call to say they will be late. Thats rude.
If you call them for a quote for a new Hvac system they will still charge you a service call fee. I got a super high quote on a replacement unit and when I said no thanks the guy started shaking and got upset. I went with another company for a lower price.
Laverne and son was very professional after having a bad experience with another company. They were able to fix the installation after the previous installer left us high and dry with a bad install job. They genuinely cared and felt bad that the other installer had basically taken our money and not delivered. They were able to schedule us immediately to make sure that we had heating in the house and safe. They have gained a customer for life. Great pricing and genuinely caring people. Plus my dog really loved them, lol
Excellent arrive early as promise. Vincente was very professional and talk me threw everything. Awesome guy definitely will use this company again for assistance.
Very good customer service. Sarah make sure I can get my service done ASAP. Supper satisfied ! very honest workers. Thanks to my technician Vicent!
Awesome service!! Great company and amazing customer service by Sarah and Vincent!! Very professional and very honest!! Recommend to anyone and everyone!!
The only company that did not lie to me and try to sell me a new system
LaVerne & Son was great. It was 100 degrees out and my thermostat stopped working. I call them and Emilly was soo professional and curious. She sent one of the technicians that was supposed to be off over to make needed repairs. Victor (technician)was the greatest, he made necessary repairs in a timely matter. Very professional. I will definitely use them, and I highly recommend them to everyone.
My experience was awesome!! I contacted Laverne and Sons to get a quote for a new Package unit since our 15 yr old unit needed a major repair done. Kyle arrived on time to give us an estimate and very professional. The price is reasonable and comes with good warranties. The unit they installed is quite and works great. Overall they have great service and I highly recommend them!
Vincent was very professional, he definitely knew what he was talking about. He was very honest about our air conditioning unit and gave excellent advice. Thank you Vincent & La Verne & Sons
Was overall very happy with the services. The technician was insightfull and helpfull.
The technician was prompt and efficient! Would definitely recommend this company!
The service man was on time, on the roof about 15 minutes, I gave him a check and a cold drink, he left, I had yard work to take care of, when I came in the thermostat said there's no power getting to the unit, a red wire is disconnected. Since then I've sent them two emails, called four times, you are on hold for two minutes, and then a male voice says they are unavailable, it's been a couple of hours and no response, meanwhile I am boiling in my own juices. This could get really bad with my heart condition.
Came on time, the tech was very knowledgeable and respectful. Didn't try to charge me for extra service, in and out in less than half an hour. Definitely recommended.
My tech was early to arrive and very professional. Explained the process well. This was my first time using LaVerne but not my last.
The maintenance guy was great. He answered all my questions very professionally and got everything done quickly. Definitely will call again for my next maintenance check.
Our service technician Vincent was very explained things very throughly. Very pleasant and professional.
Diagnosed and provided options, including costs, that could be used to resolve inoperative unit. After repair serviced and cleaned unit. Professional, thorough and fair.
Very professional staff and high quality installers. The installer/technicians were on time, professional and paid close attention to the details of making my installation perfect. I was very pleased with their work and the Trane unit installed works great and is extremely quiet! I’m very happy with the product and work I received from LaVerene & Son AC.
Ray the technician was awesome he went above and beyond to make sure everything worked properly! You will always get our business as well I will let friends and family know about the awesome service ! Thank You