Reviews (100)
Very professional and great service all around! A friend recommended Banner Air when we wanted maintenance for our home air conditioning unit. We are very happy with the maintenance service, the tech who came to our home and the customer service we received! 5 stars for sure!!!! We will definitely call Greer's Banner Air again!!
Technician quotes you different than office. Each office person gives different pricing for the same service. They gave me 2hrs window but at the end of 2 hrs window, I was getting new time line every 15 min by automated system even after office was closed, there is no live and helpful in-person communication on the day of service. Basically it took 4 hours. So, the service didn’t get completed and I had to call and reschedule again. When I called back the person who called herself the owner said, she is not comfortable to work with me and called me rude. Btw, I speak with accent, it seems it was matter to her. Even though I gave $$$ for the first appointments ( multiple location) , I won’t give any business to them for the rest of my properties.
Banner air is a Exceptional Business,, THANK YOU !! BANNER AIR….
Quick and great service. Couldn’t have asked for more.
They came sooner than expected, installed a new thermostat and then fixed an old problem with the heater/fan/relay and also installed a new air filter that I was plannong to do myself. All before noon with expertise and great, friendly attitudes! Saved my Thanksgiving and I am so grateful. 🌟 ⭐ 💫
Service was great see you in the spring for service
Joe, great, professional man, always giving options and showing physically what is wrong. And....you can't go wrong with Joe from Banner!
Very professional. On time. Affordable price.
Greer's Banner Air was responsive and helpful when our A/C went out during a Bakersfield summer heat wave. The office staff promptly scheduled an appointment the following afternoon. Their technician Junior arrived during the given time frame, ran diagnostics, and completed repairs on the system capacitor in an hour's time.
Spoke with someone to set up a service call for my AC that isn’t blowing cold air, the next day was the soonest they could get out. I let him know that I have a wife recovering by from surgery and a 2 year old plus other young children in the house that is getting into the 90s. He gave a time window of 8-10 the tech called at 9 which I missed the call while I was in the shower. No one in the house heard any knocks on the door. When I looked at my phone at 9:19 I texted back the number reaching out. Sorry we already left and in route to another customer. After waiting 5 minutes for a response they are told to leave. I work in the construction industry and do home calls all the time and make sure we go above and beyond for our customers. That wasn’t displayed here at all. No accommodations to say let me get in touch with the tech and send him back, he shouldn’t be far. No I will have him come back after this call nothing. I responded within the time window that was given to me and the response I got was sorry about your luck better luck next time. Now my house is in the 90s and getting hotter with young children and a wife miserable recovering from surgery. Thanks again for all the help oh wait I didn’t get any! 😡
Professional, on time, truthful service as always
Excellent and professional, will have back if needed again.
If you are looking for dependable, friendly, quick, and affordable technicians to service your units look no more. They came out to our home and was happy with the service i recieved. I appreciate that they were a mask while in my home. I would recommend them to anyone looking to to service there units. 🙂
Low on freon, clogging of external pipe system repaired preventing condensation leak—proficient and professional services. Thanks for the quick response.
AC broke at the most inconvenient time during the heatwave. Benner Air came out and repair the motor and it's all good. Thank you for being honest and professional.
It's a Sunday and the AC unit stopped working. Greer was so good to come out & repair the unit within 2 hours of calling...I will use them again if needed!
Greer's arrived quickly and showed kindness and professionalism. One technician arrived with an apprentice and appeared to provide thorough on-the-job training. I'm impressed with their service!
I give this company 5 stars. I called at 7:30am and they had someone here by 9am. The technician was super helpful and friendly and fixed the problem with our AC within a hour. I highly recommend this company.
They were very professional and experienced. Great experience and YES I will use them again Naomi Marberry
Technicians were friendly and professional. Great with communication about possible problems.