Reviews (97)
Great customer service and quick to handle the jon
Very professional and knowledgeable. Fast and effective
Beware !!!!!!
We had 3 different companies come out and quote us to diagnose and repair our AC problem. Kenny from Benchmark handled our quote and was by far the most professional and thorough of the 3 companies. We decided to use Benchmark for our repair and they performed as promised. Very satisfied customer and would highly recommend. 👌
Initial diagnosis determined it was the thermostat. Agreed to pay $440 because I was under the impression it would fix problem. A/C not working problem not solved. Overpaid for thermostat. Found same thermostat online $79.
They showed up on time, called before they arrived and got right to work. Michael performed the work, explained what he was doing and explained the results of his inspection….. our small diameter duct work may be making our air system run longer is needed. We signed up for their annual maintenance program👍
Everyone I had contact with was very professional and efficient. My a/c wasn't working properly. The tech came out quickly. He was friendly, and most importantly very knowledgeable. He found the problem right away. He explained the problem to he, then fixed it. I highly recommend this company.
Fair pricing, honest, fast and reliable. They have refreshingly great customer service!
Came out to do an estimate and ended up adding an additional charge without clarifying what they were actually doing. Then they still have yet to send a quote to us for the work that needs to be done and it's been nearly 2 months since the estimate. They need to work on their communication big time.
Their food is great their service is even better you get your money's worth
Excellent, friendly service
After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my A/C and ducting. The A/C report was done promptly but on the same report details on the ducting were neglected and I needed clarity and promptness on both for my warranty company in which I was clear to mention the importance of this report to my serviceman. From personal experience I know in order to remember details about an inspection a prompt report is necessary and notes should be taken. I did not receive and update to the invoice even after a month and a half of contacting, so I hired another company and they accomplished what I needed promptly so I could submit the information to the warranty company. I asked for a refund which I thankfully did not receive any hassle over. Nichole the woman who I spoke to many times over the phone for updates was the best part of my experience with benchmark. I cannot recommend this service based on my above remarks, but I do recommend Nichole for her professionalism.
I’ve used Benchmark quite a few times, and every time they’re very professional. The price reflects the value of service you receive, and it’s a locally owned business!
I appreciate the same day service in a timely manner. Great customer service. Very friendly and helpful.
Great company high integrity prompt detailed high quality work fairly priced responsive professional honest
They installed a mini split for us. The whole process couldn’t have gone more smoothly. No surprises. No issues. Great work.
Benchmark Air did a great job with replacing our entire HVAC system. Highly recommend their company.
Very friendly and knowledgeable people
Quick, professional and thorough. Rare combination of attributes to find with any company these days.
Benchmark is the only HVAC company I will use in Bakersfield. By far the best.