Reviews (70)
All I can say is "where have you been all my life" We have cold air! Mike and his crew are amazing! Professional, punctual, and the main thing, reasonable! Highly recommended 👌 👍 👏 💯 🙌 😊
In the 6 years we have lived in this house, we have called the cooler guy 3 times. They always come when they say, are super knowledgeable and efficient. Each time, my faith in the swamp cooler is restored! No reason to call anyone else! Thank you so much!
I have tried too many professional people that didn’t do a good job on my swamp coolers, yes, I know, but I love the fresh air that comes through an evaporative cooler. I was almost ready to pull them and put in the dreaded a/c until someone recommended The Cooler Guy. They got all the glitches out, wrong sized pads for one, and I’m sitting here with it being 103° outside, comfortable in my home again. Thank you guys! Call these guys with confidence. 🌟🌟🌟🌟🌟
I was pleased with the speed at which the quote was emailed, old unit was removed and a new unit was installed. Disappointed with the inability and unwillingness to change a bad controller inside. Asking for payment and leaving without proper cleanup and, the unit not working doesn't get the highest rating for professional service from me.
Had our elderly swamp cooler replaced with a new one. The team was very knowledgeable and came in under competitors for the quote. When the unit was replaced they were on time and did the job quickly and professionally. Upgraded the electrical and changed the layout of the unit on the roof to make it easier to service in the future. Would definitely recommend them.
Great service. Fair pricing.
Great company,great service
Excellent work. Efficient. Well priced.
Guy named isiah came, out didn’t know anything about the thermostat and then tells my landlord that he and his wife would be better tenants here then myself , very very unprofessional.
A/C was making noise, they came by and fixed in 10 minutes. A/C started making another noise shortly there after; they came back and fixed it again in 5 minutes 👌
They never returned my call or website contact inquiry
Timely, and courteous. Fair price
My husband and I were very pleased with this company. From the receptionist to the workers, they were very professional. They did an excellent job and had cold air running within 3 hours. I would highly recommend this company to family, friends and anyone who is looking into replacing or just general maintenance for their cooling unit. Great job!
Excellent. In and out and got it done and I'm cool this summer. Thanks guys!
Called this guy to repair cooler. He left one panel unsealed and created huge water leak on my roof. When I confronted him on issue he became extremely rude and claimed he was not responsible for his failure Creep!
Great job on my cooler..
Charged approximately $2,000 to repair two coolers but didn't bother to put foil tape on the duct work. Actually left with much of the cool air just escaping to the outside I brought it to their attention because it's completely unacceptable. They weren't sure if it was within their scope of their work. There's probably about 2' of exposed duct on each cooler. How could the tech miss it when testing the unit once the repairs were completed. For two grand you'd think they'd go the extra mile.
Old evaporative cooler stopped working. I told the guy it died, but I just wanted it replaced. Was quoted 2700$ for a functioning system. I paid 2700$ and did not get a functioning system. I got " we installed it, call a electrician its not turning on". Edit: They reached back out to see if they could troubleshoot it. They came back out and were able to figure out a issue with the wiring and resolve it. Unit is working well now.
I am updating my prior review as the lead tech did reach out the next day after install to ensure a functional cooler system.
Poor quality work, when called back ask about the unit not working there respond was " we just installed it"