Reviews (47)
Called and left message after 5 pm on a Thursday called back at 8 am and tech was here by 10am fixed by 1030. Tech was extremely professional and super good with my pups too. I love this company I’ve used them both times my AC has gone out and will continue with them. Thanks for running such a great local business!!
Very prompt, efficient, effective, and friendly.
I have to give a shout out to Carlson Company! We had to do a total replacement of our water heater as well as "repairing" (that turned into rebuilding and bracing) of the platform that it, and multiple other appliances, were sitting on (ie AC, water softener, etc.). They rose to the occasion, went above and beyond! They were very professional, courteous, and a pleasure to work with and reasonable with parts and labor fees. Thank you so much for taking care of this on such short notice and in a timely manner.
A lot of work was accomplished (replacement of two residential HVAC units) within the estimated time-frame, notwithstanding the need for unexpected trouble-shooting & repair of one brand new piece of factory-delivered equipment. Two tech's showed up every day on-time, worked hard, were technically very proficient, and completed the job to a high standard of quality. On top of it all, they patiently answered the myriad of technical questions that I'm always compelled to ask! I've been using Carlson for several years for annual inspections & repairs, and this job was completed in exactly the fashion I had expected. I will continue to be their client as long as I have need of these services in the Tucson area!
The Carlson Company is part of my Home Team. They are the only company I call for heating, cooling, and plumbing. After a recent kitchen remodel, Ed and Nick came out to reinstall the plumbing under the kitchen sink. In addition, they reinstalled our dishwasher, and made sure everything was functioning. This wasn't the first time Ed and Nick provided service for us, it's always a pleasure having them come out to deal with any service issues we may have.
I have used The Carlson Company for several years now for all types of A/C and Heating needs. Repairs, installations, modifications and routine servicing were done for me both at work and my home. When my Sister in Law moved into town just recently and bought a Townhouse my wife and I suggested using Carlson to do the replacement or her HVAC system. She got several quotations and decided to use the Carlson Company due to the fair price and the trusting demeanor of Mike Carlson. They worked around our schedule, were courteous and neat, and finished in the time frame requested. Excellent work!
We thought our water heater was going out, but Mike came out and looked at it and found lint had built up around the unit causing it to not work properly. He cleaned it thoroughly and made sure it heated up. He saved us money by not just saying we needed a new one. We really appreciated that Mike checked it out and he was extremely professional and knowledgeable. We will definitely use The Carlson Company again!
I have used The carlson Company for years. They are wonderful. They treat their clients very well and always clean up. I would give them a perfect 10 every time. I love these guys and gals. Thank you to all of them for every you have done for me.
Gerard was very professional and courteous. They came to repair the heater and checked the whole system and found a bad ac part also. Our unit was old and theyfound all the parts, ordered them and installed them as promised. I would DEFINITELY RECOMMEND THIS COMPANY
Had three air conditioners installed. Service and install was outstanding. Joe Grotto, the Service Manager who coordinated quotes and the install, was extremely receptive to our needs and coordinated an excellent install. The installers were very neat and clean during the entire install. Would definitely use them again for all our plumbing and a/c needs.
I originally had a problem with my heating and cooling system. After several attempts to get it going it was later found to be a short in the mother board. Mr. Carlson was very good to understand my concerns and willing to do the repairs himself. He now has the fan, cooling and heating running smoothly. Thank you Mike Carlson for doing a great job. Barbara W.
Our property has used The Carlson Company for many years. They have provided us with top notch service every time. They are able to help with the smallest to the largest of projects. We are a fully commercial property and they have taken care of our sump pump system, domestic hot water system, general plumbing repairs, and most recently, they completed a full replacement of 3 back flow systems. They are available for residential services as well. The versatility of their business is top notch. We highly recommend using The Carlson Company for all your plumbing and HVAC needs. A+++
id rather have mickey and minni mouse come to my house then this co............never use again
Very happy with Mike and all the people I delt with.
Ed and Nick were efficient and courteous as they replaced a kitchen sink, faucets, and stop valves. Every employee over the years have been skilled and professional.
Ed and Luis did a great job, they came out quickly and resolved our drain issue a-ok!
As usual, they took care of our issue quickly and I always learn something new via preventative maintenance.
I suffered a significant theft of my commercial HVAC system. Mike Carlson was quite responsive in dealing with my issue and his staff were incredibly competent and professional. I own a high tech business and would rate his services to be absolutely first rate.
My heat went out. It's New Year's Eve. It's the holiday weekend. Late afternoon. Torrential Downpour. Ongoing pandemic. These people are literally heroes. I would not call another company for HVAC needs. They show up when you need them most and they do things right.
Mike, we can not thank you enough to help us solve our issue with the water heater gas control. The company that installed the water heater earlier this year did not want to do the install. But, you came to our rescue! Thank you for taking on this job. We are very happy and will work with your company in the future! Thank you again, and Happy Holidays!