Reviews (100)
Service person is Roberto. Arrived as promised. Good communication. Professional service.
Robert is very knowledgeable and great to work with.
My service guys were GREAT. There were a few momentary delays but the response was excellent given 100 degree.i hope I have solved my issues.
Great experience all around, on time, professional, and made reasonable recommendations to help my system run more efficiently and address my concerns! They are great, and the cost of service is very reasonable
I had given 5 stars in the beginning because Brandon worked fast to get my unit installed and was so nice. Now I'm just disappointed. They installed my unit wrong and it took multiple times coming out for them to know how to fix it. Plus Brandon assured me that I would save money on my electric bill, however since it was installed in mid April to now end of June my electric bill has gone up over a hundred a month. My unit makes weird noises and hisses when it comes on and shuts off. I wish I could just go back on time
Rob explained the problem very well and was quite helpful. Good service!
Always excellent! Rob and Jeremy were our service men today. Great job!!
Signature Heating and Cooling is an excellent company. All of their employees, from office staff to workers to owner, are friendly, competent and communicative. What they said the would do, they did. I had them install a Lennox el system. They removed the old system and installed the new system in less than 4 hours (there were two installers). The whole process from quote to install completion was less than 5 days. I’ll be using Signature to replace my other hvac unit when it fails.
Efrain and William were our technicians today and they were very professional. They replaced our entire cooling/heating system and took the time to accurately diagnose our problems. Highly recommended! The owner, Brandon, is highly responsive.
Reliable workers, honest company. Very pleased.
Rob was quick and efficient! Got our air back and running before the hot afternoon!
Robert was on time and knowable and professional in his job and explained what I had to do about my air-conditioned.
They actually came out and fixed my swamp cooler. They came out the same day I called. He even fixed my door knob which was unexpected. I'm super pleased with their service and concern for me and my pets when I said that I had no cooling
We always feel comfortable when your men come to check on our units. They are thorough, polite, and friendly. We always receive reminder emails with the time of arrival which is very helpful. We won't go anywhere else for our service.
Very happy with service. I will be a regular customer & recommend y'all to my friends & neighbors. Thank you, Cody & Signature! Dormi Torrey
Company performed routine annual AC inspection with no issues noted. The tech was friendly and knowledgeable. He suggested/recommended the installation of a compressor assist component at a cost of $490 installed. I looked it up on line and found that the part cost anywhere from $9.00 to $35.00 and I could the install it myself in about 30 minutes. I understand that the company needs to make a profit and it cost to have a tech come out and do the install, but $490 is away too much. That aside I’m content with the company and their staff and inspection they performed on system.
Inspection for home purchase. Seemed thorough. Very polite and explained my question.
I had the company come and clean my vents first. I had them do a second opinion on the old AC unit. I asked what the price of a new unit would be. They came in at 7k cheaper and included installation. Then the company I had a service agreement on the old with and their price didn’t include installation. The two guys that installed the unit were clean, curtious, professional and knew what they were doing. Brandon the owner takes his time in answering any questions you may have regarding any part of the AC and heating process.
The technician was prompt & courteous. He finished work ahead of schedule. He did a great job of explaining what work he preformed as well as explaining to us future service options.
Jeremy was very professional and on time. He explained things we needed to look out for and options to improve our ac units life. He was very open to questions and was able to provide knowledgeable answers.