Reviews (47)
It really bothers me to read reviews slamming this business. I briefly worked for Linda and Ron. 3 weeks after I was hired, I contracted Covid. They were gracious, kind and understanding. They went above and beyond to help me by letting me work from home, work half days, letting me bring my puppy to work when there wasn't anyone else to watch her. Unfortunately, my symptoms persisted so I had to resign. Linda did everything in her power to make my life easier. She truly cared about my health and well-being. I've since been diagnosed with Covid Long, so the decision to leave was the right one. During my employment, I saw them display the same graciousness, kindness, and thoughtfulness with their customers. They go above and beyond to help each and every customer. As far as I'm concerned, any bad reviews are sour grapes. I would highly recommend Able Refrigeration because of Linda and Ron.
Ron and his staff helped me choose a new energy efficient system and made sure everything was installed to my pickiness and liking. He offered an extremely fair price that other companies couldn't beat. On top of this, Ron made extra trips out to inspect the work of his staff and another trip just to come out mark my breaker and teach me how they were set up for my house. I am having a problem getting a part for programming my AC unit and the front office has contacted ME regularly to keep me updated. They return my calls very quickly and respond to emails quickly. When I realized I had not gotten the programming component, they ordered it and will install it at their cost despite it not being an original component because Ron promised me a programmable AC. They deliver what they promise, are professional, responsive, and personable and I feel genuinely blessed to have found this company. My June AC bill was 105$ for an 1100 SQ ft house and I am cool and comfortable in the room I want cooled! Thank You Ron, Linda, and Michelle!! P. S. I was sceptical about the part being delayed and called the AC manufacturer myself. Everything Able Refrigeration said about the part was completely correct. I appreciate Linda staying on top of the problem from the manufacturer!!
Very professional and knowledgeable
Friendly and knowledgeable. Two things that are needed in this world. Thanks Bonnie.
Been with Able since the 1990s and have always has good advice and service.insalled a new high SEER heat pump which I am very happy with.
My air conditioning was not working properly and they had two technicians come out. The first technician did not wear a face covering but replaced a part. I had to call them back several hours later as the AC unit was still not working. They came out the following day . The second tech determined our compressor was not working properly and suggested we needed a whole new unit for over $6000. We had another company give us second opinion and they found two wires had been chewed by pack rats . They were repaired and the AC working great! I find it amazing that two of their technicians came out and either on notice that two wires were chewed down ...you think they would’ve checked that our first. So glad we got a second opinion we will never use Able refrigeration
I have used Able Refrigeration Multiple times in the past 3 years due to the exceptional service! I had splits installed in my home, which reduced my utility bills so much that I added another to the guest house a year later ! Just recently I had them install a tankless water heater. They did this at short notice due to a leak in my propane water heater. They worked late to finish the job. I would not hesitate to refer them and to use them for all future services!! Always a job well done!
They worked on my non functioning unit in a new house I bought and charged $750 , which I had to pay in advance . After they did the work it still didn’t cool properly and was very noisy. They then told me I should have never worked on it in the first place as it was old? It then quit completely 2 weeks later and when I called them I was told they didn’t guarantee their work anyway and they refused to come back out to look at it again - told me to go elsewhere
Tech was very pleasant and seemed knowledgeable. Purchased a service agreement, no heavy sales tactics. Only issue, tech was about 45 minutes-hour late, with no phone call. Office phone was out due to accident near there office.
Of course the old unit died on the hottest day of summer as expected. We paid the gold price for relatively fast (3day) replacement new unit. We asked for some documentation and warranty documents TWICE, and have yet to receive a thing. We did get the Spanish instructions for the new wall thermostat thank you very much. So, do we have any warranty? Was the unit itself actually a NEW unit? We'll never know. It's still cranking so six grand later I guess we're good. Oh and the quote promised drain connection to the existing drain that never happened. They did stop back briefly to channel the drain water off the slab over to the gravel so I guess? Granted HVAC service during a historic hot August is not easy. Not sure at this point if I would recommend them to friends.
SO SURPRISED THIS HAPPENED TO ME, also very late to this apt, a few weeks ago ABLE REFRIGERATION charged my credit card 800.00 for a part that was needed, for it to be installed a few days later, I changed my mind on the part the very same day, and asked that my credit card could be refunded the 800, so I could go somewhere else, my air condition was down, it was a 107 outside, I was told to turn on some fans until they could get to me next week for the part install. I could see this company was not able to help me immediately, it was already 85 in my house, I was not even offered a portable air-conditioner, so I decided to go to another company. To this day, this company has never refunded my money back on my credit card, I have called and spoke to office staff, my credit card company has also corresponded with this merchant, they refuse to refund my money back, no response at all from this merchant, This is very sad, its fraud, and its steeling. If your looking for honesty here, better think twice. I did find another place, and I was given two portable air conditioners until I could figure things out.
They were great! Showed up very quickly on a short notice on my part and were done just as fast! The gentlemen Reggie and Ron where very polite and explained everything. I would definitely recommend Able Refrigeration.
I called on a Sunday and they were the only company that answered the phone. They came out the following morning and Reggie did a great job fixing the cooler at my daughters house.
This refrigerated company is owned by an old man that believes in stealing!!! I was in an apprenticeship program through DES one stop! He was paid 50% of my wages for me to learn Air Conditioning well instead he had me doing remodeling and painting in his rental properties! The end of June he let me go and decided to keep some of my painting tools! Yes I called the Sherriff and it looks like the owner of Able Refrigerations Ron Hull gets away with being a dishonest thief!!! So people Ron Hull is a liar and a thief!! Look into a different company if your already with his company!!!
Ron Hull and his crew were knowledgeable and provided expedient and excellent service. I was very impressed.
The installers were very careful of the home and the surrounding environment, of our schedule and of our privacy. They did an excellent job on the installation and we are very happy with both the furnace and the kindness of the installers
I am very pleased with the HVAC service provided by the Able Refrigeration technicians. The technicians provide notice on each visit and they also describe services rendered after each visit. I would recommend Able Refrigeration's HVAC Maintenance Plan.
I am very satisfied with Able Refrigeration - Give them a "5 Star". Good service, professional and friendly. Kudos to the Tech. Thank you.
Very knowledgeable and ethical company who can assess and complete complex alterations as well as simple repairs. Not the cheapest, but you get what you pay for.
Very rude