Reviews (100)
Azel was Kind, professional, & very helpful. Gave multiple options so I could make an informed decision. Trustworthy
Azle and Raul were very polite and professional. They made us feel very secure that they knew their business. Thanks.
Reliance Heating and Air Conditioning is a company that I would highly recommend to anyone who needs AC repair services. I recently had an issue with my AC unit at my business, ParksideTech, and Reliance was able to come out and diagnose the problem quickly and efficiently. They were also able to repair the unit quickly, so that I didn't have to go without AC for long. I was very happy with the service that I received from Reliance Heating and Air Conditioning. They were able to diagnose and repair my AC unit quickly and efficiently. I would definitely recommend them to anyone who needs AC repair services.
Professional with a “take care of the customer” mind set. I appreciate the way you do business!
If I could give this company more stars I if I could. I was in a bind with no ac for 3 days. The previous company reported a few things that needed repaired including the coils. Their plan was to remove the coils, clean and charge them,get the fan running and put freeon in..probable a $3000 job.That would take 2 weeks without air!!! I had to purchase 2 ac units from home depot to survive with old pets and myself having medical issues. I decided to get a second opinion and this Reliant came out the next morning earlier than expected, tripped the fan to come on and plugged in everything. Got it done in 20min. Saved myself and my pets!!! ...honest, reliable and trustworth...GOD BLESS
Our old air conditioner finally stopped working and a trusted friend recommended Reliance. Daniel came out and was on-time, professional, courteous, and knowledgeable. He presented a few options for a replacement unit and we selected one. They were scheduled out for about a week and we couldn't get it installed the next day. But get this - they had a few spare temp units on hand and Daniel personally came out the next day to install a temp unit until they could install the new one. This was so appreciated as we didn't have to go to a hotel and spend extra money. We also appreciated the option to finance at 0% for 18 months. The installers of the new unit, Enrique and Kevin, were on time on the install date and very professional. Our new unit is working great and is more efficient and powerful than our old one. I have dealt with other A/C companies that will take advantage of you with high prices or force you to subscribe to their maintenance plan with a new unit install and was wary of that. But working with Reliance was an absolute pleasure and I would 100% recommend them to anyone in need of a new a/c unit or service.
I was very impressed with the text and picture you sent letting me know my technician was on the way. Brayden was very professional and explained what was wrong and what the charge would be. Highly recommend this company.
We were so impressed with how knowledgeable and professional Brayden was in servicing our AC and heating units. Everything was explained in detail and handled as expected.
Always a pleasure do deal with, have been a happy satisfied customer for over 25 years! I wouldn’t recommend anyone else!
Just had a new Trane system installed by Reliance. The salesman was very pleasant and professional. The pricing was straightforward and, though expensive, was comparable to other companies we inquired. We were comfortable that we were sold exactly what we needed, and nothing more. The installer team was pleasant and neat. They were punctual and the job was accomplished on schedule without inconveniencing us. The only hiccup was a clogged drainline which shut the system down after 4 hours, but a serviceman came out, on our schedule (on a Saturday) and corrected the problem. I would strongly recommend this company!
As always, the technicians were efficient and professional. I would never think of using anyone else.
From day one, everyone has been kind, respectful responsible They do there job, you can totally trust this business.
Raul the tech was pleasant, professional and courteous. He explained in good detail what was done during the servicing of our 2 AC units Highly recommend!
our air conditioning did not kick on and cool the house. The unit kicked on and ran, but not cool. The repairman put on a new condenser coil and a new fan motor coil. He checked all the rest of the system and now it cools really great. He did an awesome great job. I will recommend this company to anyone in the area that needs help. The repairman was very knowledgeable and friendly and answered all of my many many boring questions. Thank you very much.
Absolutely the best customer service around. This was the second time Azel was out to work on our AC unit and both times he was wonderful. He was quick and was able to diagnose it within minutes. I called the office in a panic that our AC was not blowing cold air and within 3 hours later it was back up and running. Here in Arizona that is a huge quality to have. Thank you guys!
Our Reliance technician is personable, reliable, thorough and competent. We recommend using Reliance Heating and Air Conditioning.
Great job on short notice. Got our A/C back up and running as 100 degree weather hit Phoenix. Very professional and thorough!
Wonderful customer service. And my tech Brayden was wonderful. Great company to deal with.
Raul was my service advisor and he explained everything he was going to do. He is very easy to get along with and very knowledgeable. I recommend this company to anyone.
Raul explained everything in detail and he worked with my grandson over the phone to ensure us of what was being taken care of.