Reviews (100)
These guys really knew what they were doing and took their time making sure everything was measured and calculated correctly before pricing and installing. I’ve recommended them to a family member and a neighbor and they did the same for them. I see why they are so highly rated.
I don’t think anyone looks forward to having to replace their AC unit in the middle of the Phoenix summer. I talked to 5 other companies before Ryan came over to take a look at my house and needs. Needless to say, the job that he did surpassed everyone else. Ryan was extremely professional and genuine. He was also very thorough looking at my house as a system (including windows, insulation of walls and attic, etc), modeling my house, measuring static pressure of the system, and showing me how he worked out the load calculation to assess the best replacement for my central unit. Having a background in engineering, I really appreciated the process. The other advisers/consultants that came to my house went off my current unit for size, the sqft of my house and height of ceilings, or a ballpark from their past experience. It was clear that it’s important for Ryan and Ideal Air Conditioning and Insulation to take the time to get the best option for their customers. Other companies also only showed me 1 or 2 options. Ryan showed me 3 to start and then showed me others he had left out based on my needs and price point. He explained the difference in systems, and by the end, I was left pretty confident in the choice I had made. I never felt rushed to make a decision or felt like I was in that typical/awkward/pressured sales situation. Thank you for your help, Ryan! I’m really happy with my choice and have already recommended Ideal to my friends and family. Looking forward to getting my new unit installed.
Alex was a very informative, helpful, and approachable professional. He helped to clean the filters of the ERV system and identified an error in the installation that would prevent fresh air intake. He also arrived during the estimated time range. I highly recommend working with Ideal Air.
Matthew installed my new trane thermostats. He was very professional, friendly, and very helpful. Ideal Energy has been very professional with both the new A/C units and now the thermostats. Thank you
Ryan provided Energy Audit Express service and a couple quotes for improving the comfort of my attached guest house. The discussion was very clear and informative and the quotes were fully itemized.
Elex was very nice to us and provided some substitute for Ac. That was very thoughtful of Alex and the team. The heat was unbearable but we got a big blower that served the whole house. I can't thank you enough. Thanks again.
Alex was very responsive to our needs and worked very hard to not only make sure we had air conditioning but also to make sure we understood what was happening.
Great service. Ideal Energy really gives me peace of mind for any air conditioner related work. Very professional technical staff.
Chris, was thorough and did great work. I would not hesitat to recommend him to anyone.
Can't say enough good things about Ryan and Ideal A/C and Insulation. Ryan is very knowledgeable and goes the extra mile. Ideal has competative pricing and great products.
Simply Outstanding! Ideal takes a wholistic approach to optimize comfort AND efficiency! They will make recommendations to tighten the building envelope, seal ducts, and appropriately size HVAC equipment. These work together to maximize efficiency and minimize energy consumption. Win-Win.
Alex and Matt are absolutely amazing. I was in a real pickle, just as the weather started turning hot. The AC went out. They were out at the house and had everything up and running in just over an hour. If there were three thumbs up I’d give it to them I am also a a small business owner therefore when I can find a company who is honest, and has integrity they will be my go to every time!!
Ideal Energy was very quick to respond and replace my heat pump unit. Their crew was professional and courteous. Highly recommended.
My unit stopped blowing cold air and they promptly sent Matthew over to diagnose and fix the problem. Before arrival they sent a little dating profile-like bio of his interests and experience, which gave me a chuckle but it was genuinely nice to get an idea of who the tech was and their experience level. He showed me numerous pictures of the tests and readings he took and answered my questions articulately. I needed to get my compressor motor replaced and there were some other wires and components needing work. The replacement motor was a high efficiency model and it is amazing the difference it made. My unit is 13 years old and I’ve lived here for six years and I keep the house at 74, but in the hot summer months in the past it would only get down to about 77-78. I assumed this was normal since my windows aren’t very efficient and the unit otherwise worked fine year round, but with the new motor it stays at 74. Crazy difference and glad I contacted them. Highly recommended.
Matthew was on time and explained how everything worked. He also helped us understand how the thermostat works for home and away. Very professional and friendly.
I had my old duct work removed and replaced. The work was excellent. The crew was efficient, professional and very pleasant I would recommend them to my friends and family. I don't normally give 5 stars but I would give this business 6 if possible .
6/9/2023 We had 2 new gentleman Matt and Ryan this time to do our yearly check up check up. Matt was very knowledgeable going over everything and answered all my questions. He also told us about the Reme Halo Zero for cleaning the air of the bacteria, virus's and odors etc and we are trying it out because of my breathing problems. Ryan checked the AC and put in the freon. We were very pleased with their work and we would recommend them.
Chris and Keaton are aces in my book. Your company was highly recommended by Encanterra neighbors. The Mitsubishi product endorsement agrees my findings on line. The aforementioned technicians deserve solid 5s for their skills, efficiency and customer satisfaction professionalism.
Excellent, professional service. Matthew was great to work with and took time to explain the maintenance needs for my AC.
Ryan was very clear in his communication. Explained the pros and cons of what he found and offered solutions and options. Did not try to oversell or push ideal air has lived up to their reputation on line. I don’t feel like I’m being taken advantage of in the slightest.