Reviews (19)
Had a new trane installed by this company last year. We called Johnathon Polermo to do the install. It was supposed to have a 10 year warranty. Jonathon sold his company to another company so I had them come out to do a fall service check. $40. The technecian came down with pictures of the unit and showed us $2200 work that was not correctly done because Johnathon supposedly had a sub-contractor do the work which is not his usual style of business. Johnathon collected the $6300 check at the end of the day. We watched Johnathon on our roof for at least 8 hours installing the a/c not a sub-contractor. DO NOT EVER TRUST THIS CONTRACTOR!!!!! HE WON't MAKE THIS RIGHT EITHER. There is rust all over the unit, wiring id exposed. excess water is running directly down my roof, plumbing into unit is not correctly installed and is leaking, compressor is covered with dirt and debris, there is rust on all the metal framing, the a/c unit is not sitting on the frame so the a/c unit is leaning, roof has rust and is worn beyond it only being 3 years old. Carol Wright< Glendale, AZ
Great company! Felt comfortable right away scheduling with Sarah as she answered all of my questions. Professional, timely, and friendly service all the way. Jonathan is a very experienced technician. My go to company for AC and insulation service.
Jonathon and Sarah were a great help to me when I was learning about the options available to me for repairing/replacing my air conditioner using my home warranty. Jonathon truly went the extra mile in helping me understand the options available to me and the explained the pros and cons of each. Jonathon is knowledgeable, responsive, and a great problem solver. Jonathon and Sarah provided me with an amazing customer service experience!
We had Jonathan come out and clean our AC coils. He was great! Very efficient and professional. He explained what he was doing and the need for everything, along with the prices. He did not try to up-sell anything, which is a good change of pace. I would highly recommend this company for any AC needs!!
Best experience ever!!!! Highly recommend this ethical company for everyone! I’ll be bragging on them forever! We were misled by Semper Fi who tried to over charge us when compressor should of been easily diagnosed. Fortunately I was able to contact High Efficiency on time to dispute the somewhat unresolved problem we had with original company Semper Fi. High Efficiency pulled through for us in the middle of a very hot day (108°)! Very professional, kept us informed on arrival time. Responded quickly as if it was their own home. Thank you High Efficiency you guys ROCK!!
Jonathon is great, even if his name isn't spelled the right way. He knows his stuff, and doesn't price gouge even though he very easily could. He is very friendly, and I'm happy I found his company on the first go around, when researching for a HVAC technician. Wish I actually knew people to refer to him . Thank you Jonathon, and thank you Sarah for always getting back to me expeditiously.
Hello I would highly recommend this company. I was quoted $5000 as I was told I needed a whole new AC unit. Got a second opinion from High Efficiency they fixed my unit I already had. Plus saved me thousands!!
I can’t say enough positive things about High Efficiency. Jonathan personally handled the job. He was professional, punctual, responsive, provide quality work and I’m confident in their pricing. Five Stars! If you want to feel good about your selection decision after the work is done, choose this company! - Bryan and Bonnie, Fireside Desert Ridge
Jonathon and his wife, Sarah have been taking care of us for a couple of years now. Their commitment to excellence is second to none. Jonathon's expertise and incredible work ethic is surpassed solely by his character and integrity. Count yourself blessed when you're able to find a company that embodies that kind of honesty and high moral standards.
HE Replaced motor and capacitor in AC.. showed failed parts to us. He told us the cost and replaced it with no issue. Very fast and knowledge and willing to answer questions I would refer him to anyone.
If you are in need of any heating or air conditioning repairs or total replacement this is who you need to call. One word, “Honest.” I personally vouch for Johnathan.
My work office ac went out one summer! We called High Efficiency for an emergency service. They were there in 30 minutes switch the thermostat out and had the office nice & cool in a timely manner! Very professional and honest I would highly recommend them!
I’ve used High Efficiency Heating & Cooling on two homes now, for routine maintenance and a few cooling emergencies! It’s a Great family-owned company and we absolutely will only use them for all our AC/Heat issues and routine maintenance!!
I highly recommend this company! Johnathon is a hardworking and honest businessman.
We needed help with our air conditioner in the summer. High Efficiency was at the house quickly, fixed the problem and was reasonable. In 110 degree weather it was great they got to us so quickly.
While I did not end up needing a service call I was very impressed with the prompt return communication. I left a VM late Saturday and received a text shortly after confirming my choice of appointment times on Monday. Very good customer service .
Hands down one of the best decisions I've made when moving to the valley was signing up with these folks for their 10 year maintenance plan. They come out twice a year to check my AC unit, which is over 8 years old, and keep it running. We had an event happen this weekend that caused our AC fan to run, but no cold air was coming out. They were out there in the agreed upon 4 hour timeframes and got my issue resolved quickly, and the awesome thing was it didnt drain my bank account to get it up and going. Every time they've come out, they are some of the most genuine folks I have ever dealt with. Jonathan and his team are fantastic! I openly tell anyone with AC troubles to give them a call!
The scheduling woman was very friendly and eager to help me out. She was able to get someone out within a few hours. Two techs arrived and again were very friendly and fixed the issue. They were professional and informative.
We reached out to High Efficiency Heating and Cooling, they came out and gave us a quote to fix our A/C ($880) which wasn't blowing cold, they came out two days later and did the work but ended up charging us more than what we agreed on ($944), but again, if we were supposed to be getting cool air that's all that mattered... however, the house never cooled down and the air blowing was still warm. My husband told me that before they left (I was at work), they checked the air temp and it was still blowing between 88-90 degrees. We waited the whole day and the A/C just kept running and the house temp continued to rise. At this point our house was heated up to 94 degrees overnight, we were out a lot of money and frustrated, my family got wind that we didn't have A/C and had a family friend come out and look at it... we just needed more Freon... so he did that and now we have cool A/C! Thankfully we will now be able to make it thru the summer and save for a new A/C unit before next summer. This has been a nightmare for us- as first time home owners we had a lot to learn.